Patient Advocate Foundation - Hampton, Virginia

Address: 421 Butler Farm Rd, Hampton, VA 23666.
Phone: 8005325274.
Website: patientadvocate.org.
Specialties: Foundation, Non-profit organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom.
Opinions: This company has 47 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Patient Advocate Foundation

8005325274

Patient Advocate Foundation: A Comprehensive Guide

Patient Advocate Foundation is a foundation and non-profit organization that provides essential services to patients suffering from various chronic, life-threatening, and debilitating diseases. With a mission to ensure that all patients receive appropriate medical care, the foundation has been instrumental in helping patients overcome various challenges associated with their illnesses.

Location and Contact Information:

The Patient Advocate Foundation is located at 421 Butler Farm Rd, Hampton, VA 23666. Patients, caregivers, and healthcare professionals can contact the foundation by phone at 8005325274. The foundation's website, patientadvocate.org, provides comprehensive information about their services and resources.

Specialties:

The foundation specializes in providing a range of services to patients, including case management, financial support, and access to healthcare. They have a team of professionals who work with patients, healthcare providers, and insurance companies to ensure that patients receive the medical care they need. The foundation's specialties include:

1. Case Management: The foundation provides case management services to patients, helping them navigate the complex healthcare system. They assist patients with insurance issues, appeals, and access to care.
2. Financial Support: The foundation provides financial support to patients who are facing financial challenges due to their illnesses. They offer assistance with medication costs, transportation, and other expenses.
3. Access to Healthcare: The foundation works with healthcare providers and insurance companies to ensure that patients receive the medical care they need. They advocate for patients' rights and help them access clinical trials and other treatment options.

Other Points of Interest:

The foundation's facilities are wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom. They are committed to providing a welcoming and accessible environment for all patients.

Opinions and Average Opinion:

The Patient Advocate Foundation has received 47 reviews on Google My Business, with an average opinion of 3.6/5. Patients have praised the foundation for their helpfulness, compassion, and dedication to improving patients' lives.

Recommendation:

If you or a loved one is suffering from a chronic, life-threatening, or debilitating disease, the Patient Advocate Foundation is an invaluable resource. Their team of professionals is dedicated to ensuring that you receive the medical care you need, and their financial support and case management services can help alleviate some of the challenges associated with your illness. We highly recommend contacting the foundation through their website or by phone to learn more about their services and how they can help you. Don't hesitate to reach out - the Patient Advocate Foundation is here to help.

Reviews of Patient Advocate Foundation

Patient Advocate Foundation - Hampton, Virginia

Dr. Frances Richards

5/5

I want to express my deepest appreciation for the exceptional work done by our case manager, Ms. Wendy. Her patience, professionalism, business acumen, patient care, and management skills were truly top of the line throughout a very challenging case.

Despite the outcome for my client being unfavorable due to the slow or lack of response from Loyola University Medical Center, which was under no obligation to provide care because it was out of network, this was in no way a reflection on Ms. Wendy's efforts. She handled the situation with remarkable dedication and tenacity.

Ms. Wendy worked tirelessly, demonstrating an extraordinary level of commitment and care. Her ability to manage complex and difficult circumstances with such professionalism and compassion was incredibly reassuring. She made sure to explore every possible avenue and remained a steadfast advocate for my client.

I highly commend Ms. Wendy for her exceptional service and unwavering support. She is a true asset to her profession, and I would highly recommend her to anyone in need of an outstanding case manager.

Linnea Moody

4/5

I got this award 1/04/2024. So far 10 dollars has been paid. Had plenty of denied claims. I thought they paid office visits but because I get blood work done same day not allowed. Went through chemo they paid nothing. They paid one prescription so far. Waiting to see if I get reimbursed for health insurance payments . I'm so frustrated but I will keep trying. I was awarded 11,000 dollars for my breast cancer. Will keep you posted on this. Going through radiation now they don't pay for. Don't pay for c scans bone scans dbl. Mastectomy biopsy mammogram. Bills keep piling up. Just got a voicemail from paf. They are paying office visits for me now. Yeah so happy ?. Thank you now I can breathe a little.

Amir

1/5

Terrible service. The outdated website is dysfunctional, making it impossible to download notifications and correspondence. PDF download links result in empty HTML files, which are necessary for submitting claims. As a result, claims are denied due to missing files. The system seems designed to withhold government funds and deny assistance to those in urgent need.

Kimberly Giles

5/5

I just started working with PAF two days ago and have already done my screening and got my case manager assigned the same day!

Their staff is really friendly on the phone and offered comprehensive information about the program and how it works. She was also able to help me understand what type of assistance my case worker can help me with. I’m deeply appreciative and look forward to working with them!

Michael Hinton

5/5

Patient Advocate Foundation is TRULY the BEST! – The Case Manager-Wendy, whom I corresponded with, went “above and beyond” to research resources for me. She was genuinely compassionate of my diagnosed condition, and incredibly helpful with my pre- & post surgery planning. Wendy provided amazing assistance along with answers to all my questions over the course of multiple weeks. Thank you!

Austin

5/5

I wanna thank everyone for helping out when my family needed it . My daughter case got approved and it wasn’t in a matter of time I got a check in the mail .

Elisha Pretorius

1/5

I worked with the organization for seven weeks and received nothing but aggravation.
There is no need for another organization the pushes paper and pens around but doesn’t actually help the cancer patient.
When your sick, you don’t need email links to apply for services. You need the advocate to actually do the work they’re being paid to do which in all honesty I’m not sure what that is.

Christian Whiting

3/5

I feel like PAF is kind of hit or miss. Maybe their case load is ridiculously high or something. Had a single phone call with one case manager and she was excellent, got some results, and then I got ghosted. Everything she did was effectively wiped away when she vanished. I've left multiple messages and I never got the email I was promised.

Give it a shot and hope you aren't wasting your time.

Edit: They contacted me after this review and we're super helpful. Unfortunately, I had already spent significant time figuring this out on my own. I ended up hiring a private patient advocate who was absolutely wonderful. PAF did assist with some paperwork and frequent checkups.