Carers First - Rochester

Carers First is a charity organization that provides support to carers who look after family members or friends who need help due to illness, disability, or old age. They are dedicated to improving the quality of life for carers and the people they care for.

Their address is Michael Gill Bldg, Tollgate Ln, Rochester ME2 4TG, United Kingdom. They can be easily located and have a wheelchair accessible entrance for people with disabilities. Additionally, they have a wheelchair accessible parking lot for those who require it.

Carers First can be contacted by phone at 3003031555. They have friendly and helpful staff who are ready to answer any questions or concerns that you may have.

Their website, carersfirst.org.uk, is an excellent resource for carers. It provides information on their services, events, and news. You can also find helpful resources and tips for caring for loved ones.

Carers First specializes in providing a range of services to support carers. These services include emotional support, practical help, and advice on benefits and financial support. They also offer training and workshops for carers to help them develop new skills and knowledge.

According to opinions on Google My Business, Carers First has a media of opinion of 4.3/5. This is based on 29 reviews, indicating that the majority of people who have used their services have had a positive experience.

Reviews of Carers First

Jayne Cullin

5/5

We went on the clay pigeon shooting arranged by carers first. We had an amazing time well looked after and felt totally relaxed for the lunch afterwards. Thank you very much.

Nicci Handley

1/5

Appauling experience due one particulat staff member called Yasmin. After my dad came out of hospital Rapid Response had been brilliant then passed us to Carers First for some interim care over the Easter Bank Holiday. Yasmin was rude, made assumptions, put words in my mouth and talked over me and full on argued with me, acting anything but professional. My Dad was in his final days of life after a battle with cancer, I explained this to her on the phone and that we needed extra help over the BH weekend - she queried how we knew this and demanded to know who had told us he only had days or weeks left, and wasn't fully satisfied when I said his Macmillan Care team and the Ellenor Hospice! Considering she was in charge of coordinating care for people in need, she severely lacked in empathy to the point where my mum refused to take her calls as she had been so rude and upset us both, in what was already an extremely stressful situation.
Only after Rapid Response and Ellenor got in touch with her (and presumably explained the situation) she called back again and tried to help but it was too little too late. Ellenor Hospice in the end came through and managed to sort care for my dad in his last few days as he passed that weekend.
Other staff members that we spoke to at Carers First were polite and helpful, Julie for example, but if you happen to get Yasmin I'd advise asking to speak to someone else.

Anita Shilling

4/5

Carers First have been supporting me in my caring role for a number of years up until April 2019. Unfortunately they lost funding for the Gravesham area then and since then no support has been available through Imago who were supposed to have taken over. Carers First do a great job!

George Scott

5/5

Unfortunately, looks like the rules have changed for carers and we are no longer eligible for any support

Sue

5/5

Excellent support, anyone in a caring role should not hesitate to get their invaluable help. Nothing is too much trouble.

Toni Shannon

5/5

This place is amazzing a hidden gem not given enough credit for the help and supportthey give to carers and disabilitys medway council should advertise them a whole lot more

Yvonne Whincup

3/5

Charity to help carers continue in their role. Group meetings held for carers of mental health patients first Thursday of the month.

Naomi Wilson

5/5

Amazing organisation. Everyone in Lincolnshire in a caring roll should know about these!!