Willowbrook Sutton Road Donation Warehouse - Saint Helens

Address: 205 Sutton Rd, Saint Helens WA9 3DU, United Kingdom.
Phone: 1744413112.
Website: facebook.com
Specialties: Thrift store, Charity, Furniture store, Second hand store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Clothing, Credit cards.
Opinions: This company has 215 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Willowbrook Sutton Road Donation Warehouse

☎️1744413112

⏰ Open Hours of Willowbrook Sutton Road Donation Warehouse

Monday: 9:30 AM–3:30 PM
Tuesday: 9:30 AM–3:30 PM
Wednesday: 9:30 AM–3:30 PM
Thursday: 9:30 AM–3:30 PM
Friday: 9:30 AM–3:30 PM
Saturday: 9:30 AM–3:30 PM
Sunday: Closed

Willowbrook Sutton Road Donation Warehouse is a well-known thrift store and charity located in Saint Helens, WA9 3DU, United Kingdom. The warehouse can be easily reached via phone by dialing 1744413112. This establishment has a strong online presence, with its primary website being a Facebook page located at facebook.com.

The Willowbrook Sutton Road Donation Warehouse offers a variety of specialties that cater to a diverse range of customers. These specialties include thrift store, charity, furniture store, and second hand store. Some of the other points of interest associated with this warehouse include delivery services, wheelchair-accessible car park, wheelchair-accessible entrance, clothing, and credit card acceptance.

One of the standout features of this warehouse is its commitment to accessibility. The wheelchair-accessible car park and entrance make it easy for individuals with mobility issues to access the warehouse and browse its offerings. Additionally, the warehouse offers delivery services, which can be especially convenient for customers who are unable to transport larger items on their own.

Another notable aspect of the Willowbrook Sutton Road Donation Warehouse is its wide selection of clothing. Whether customers are looking for everyday wear or special occasion attire, they are sure to find a variety of options at this warehouse. Furthermore, the warehouse accepts credit cards, making it easy for customers to make purchases on the spot.

According to online reviews, this company has received a strong average opinion of 4/5 from 215 reviews on Google My Business. This suggests that customers are generally pleased with their experiences at the warehouse and would recommend it to others.

👍 Reviews of Willowbrook Sutton Road Donation Warehouse

Willowbrook Sutton Road Donation Warehouse - Saint Helens

Gina Dawson

2/5

I cannot fault the volunteer staff. However, considering Willow Brook gets all goods donated, the prices they charge are outrageous, especially to the elderly. My 92-year-old Father bought a walking aid and was charged £40. I know it is a Charity, which was pointed out by the gentleman when my Dad asked for a bit of a discount, but a bit of compassion wouldn't go amiss. My father also bought a chair and when asked about delivery they wanted £25 to take it around the corner. Greed comes to mind. I will not be donating or going to Willowbrook again.

jezza T

2/5

According to the customer sales team these are factory level finishes. Sold to grandparents as seen

Christina B.

1/5

Hello.
My family and I often shop there and donate here. The last time I found a product that I wanted and went to pay for it was a week ago, and at the cashier I was told that it could not be sold because it was an employee error and the product had not been checked. When asked when the product could be purchased, the man rudely replied that he did not know and even raised his voice. I mean when he didn't like the too low price that was set and that's why he didn't sell it to me. It was also before Christmas. 2 lanterns cost 10 pounds and the next day I came to look again and thought of buying but the price was already set when each lantern is 10 pounds. I don't see any donation shops there anymore, but real businesses with a couple of rude employees. People bring and donate out of a good conscience. And a donation should be when you can buy goods for a symbolic amount, not at the prices of a store where I will buy a completely new product. I believe when they use a person good hearts maliciously. There should be a labor inspectorate to watch them.

eric woods

1/5

Staff very rude. I had to take my 3yr old grandson the toilet as he was needing to go there and then... and a blonde woman from staff came tapping on the toilet door saying he can't use the toilet. I understand that the toilets are used for staff, but due to being in a situation that was given Ishould let him WET himself and be uncomfortable all afternoon ... and as I was in a Charity shop ... then shouldn't the staff have been more charitable and on this occasion have a little bit of thought and pit this into practice!... My grandson was very upset as the woman was tapping on the door and pointing at the sign and shouting its for "staff"... as I tried to explain what had happened... I'm sure it would have been a differe6story if my Graham an accident and wet on the floor where the public walk... so I did what was needed and took him the toilet!
I think maybe The CARING that was worded on the shop front needs to be put into practice... thanks for nothing...

Connor Price

1/5

Didn’t want to leave this review as it’s a charity but the manager was horrific.. absolutely shows no respect to anyone

NormaRose Hughes

1/5

I'm new to the area and always support my local charity shops. After reading these reviews re overpricing and rudeness I will stick with the ones I have already found. I do not take kindly to being ripped off and it seems that's how you operate. I believe people's comments - they have no reason to lie. We all want the same things from a charity shop - respect and BARGAINS!!

Cassie

2/5

This place used to be good. I've spent a lot of money here over the years. Unfortunately, now I generally walk in, then walk out empty handed. The good stuff isn't on the shop floor. I know certain staff take the good stuff. Prices are better than they were when that horrible, rude, female manager was running the show. Thank god she's gone. So, unfortunately, it's gone way down in my estimation, which is a real shame.

Kath Oneill

5/5

Lovely furniture 👌 great value.