York House Care Home - Black Swan Care Group - Dereham

Overview of York House Care Home

Located at 47 Norwich Rd, Dereham NR20 3AS, United Kingdom, York House Care Home is a distinguished facility operated by Black Swan Care Group. This assisted living facility stands out for offering a blend of comfort and care tailored for residents who require a bit more support than independent living can provide but prefer to maintain their autonomy. With a phone number of 1362697134, prospective residents or their families can easily reach out for inquiries or visits.

Key Features and Accessibility

York House Care Home boasts several key features that make it an exceptional choice for those seeking quality care. Notably, the home is wheelchair-accessible, both in parking and at the entrance, ensuring that all residents can move around freely and comfortably. This thoughtful consideration underscores the home's commitment to inclusivity and accessibility.

Quality of Care and Services

Based on the average opinion of 4.6/5 from 13 reviews on Google My Business, York House Care Home has garnered a reputation for excellence. Residents and their families have praised the home for its lovely atmosphere and efficient management. The staff is described as friendly and attentive, creating an environment that feels akin to a family home. This personal touch is reflected in the home's cleanliness and the appeal of its meals, which residents appreciate for looking particularly appetizing.

Recommendations and Insights

For anyone considering York House Care Home, it's invaluable to note the warm and supportive environment that seems to be a hallmark of the institution. The mention of family-like feelings and personal attention from the staff suggests that residents not only receive the necessary care but also enjoy a sense of belonging and happiness. This combination of high-quality care and a nurturing atmosphere makes York House an ideal choice for those seeking assisted living.

Getting in Touch

If you or a loved one is considering a move to an assisted living facility, York House Care Home offers a wealth of information on its website: blackswan.co.uk. Here, you can find more details about the services provided, the vibrant community, and the opportunities for residents to lead fulfilling lives. Don't hesitate to contact them through their website or give them a call at 1362697134 to schedule a tour or discuss how York House can meet your needs.

👍 Reviews of York House Care Home - Black Swan Care Group

sarah P.

5/5

My Mum has recently spent 2 weeks at York House and I cant praise them enough the manager was very helpful with our particar issues. The home has a lovely atmosphere and is very well ran. The staff are friendly and York House has an overall feeling of a family home. Very clean, food looks lovely. Very much recommend.

dan P.

3/5

Visited my mother today and had our first experience of the Service York House provides. The catering leaves a lot to be desired. A member of the kitchen staff came into the room somewhat shoddily dressed in a tatty butchers apron (no PPE)to say that both items chosen were not available. The replacement items were not as agreed I.e the vegetable soup was tomato and the sponge and custard was just custard.a typical day apparently.

Andy R.

5/5

Caring people doing a difficult job in trying circumstance. When I have visited or called York House they have always been helpful, Friendly and kind. Keep up the good work and thank you for being there for our relatives.

Heidi-Marie C.

5/5

Lovely facility, I visit a family friend here often. The staff are always friendly, and the atmosphere is very welcoming! Would recommend to anyone.
Brilliant care home!

Terry L.

5/5

Visited a friend of the family, staff were very pleasant and helpful.
The building was very warm and welcoming.
Well done everyone.

Carol W.

5/5

I visit the home reguarly, staff friendly, care home clean and fresh.
Residents are happy and content.management are approachable would recommend to anyone looking for a care home

karen T.

5/5

Wonderful place, kind careing staff, the residents are looked after with dignity and respect, they are simply the best

Susan S.

5/5

A lovely caring home