Orsett Hospital - Grays

Orsett Hospital: A Comprehensive Overview

Location: Orsett Hospital is situated at Rowley Rd, Orsett, Grays RM16 3EU, United Kingdom, making it easily accessible for patients and visitors from the surrounding areas.

Website and Contact Information: For more detailed information about the hospital's services, visit their website at basildonandthurrock.nhs.uk. Unfortunately, specific contact details were not provided in the given information.

Specialties and Services

General Hospital Services: Orsett Hospital offers a wide range of general hospital services, catering to various medical needs of the community.

Other Points of Interest

• Wheelchair Accessible Entrance: The hospital ensures easy access for patients and visitors with wheelchair accessible entrances, making the facility more inclusive.
• Wheelchair Accessible Parking Lot: Ample parking space is available for those with disabilities, located separate from the main car park, ensuring convenience for all.

Opinions and Reviews

Based on the available reviews, it appears that Orsett Hospital has received mixed feedback. With a total of 136 reviews on Google My Business, the hospital holds an average rating of 3.4/5. Some positive aspects mentioned include the availability of disabled parking, the politeness and friendliness of the staff, and the presence of a cafe inside the hospital. However, there are also some concerns raised, such as long waiting times and issues with the waiting room amenities.

Recommendation

Considering the mixed reviews and average rating, it would be advisable for potential patients to further research and gather more information about the hospital before making a decision. Orsett Hospital's website provides valuable insights into the services offered and other relevant details. We recommend contacting the hospital directly or visiting their website to obtain a more comprehensive understanding of their capabilities and patient experiences.

To learn more and make an informed choice, please visit basildonandthurrock.nhs.uk and explore the available information.

👍 Reviews of Orsett Hospital

Linda T.

5/5

Because we as a couple are holders of a blue badge then parking was no problem at all. Nice to see so many disabled parking bays and separate from the main car park. Busy little cafe just inside on ground floor. Staff throughout the hospital were polite and friendly even if my appointment to the eye clinic took over 3 hours. Shame hot drinks machine in waiting room 1 wasn't working.

Emily A.

2/5

I have been trying to call the out patient booking team for the last 3 days and non of them seem to pick up the call(Ophthalmology) .It doesn't even say my waiting list number .It ask me to wait and after 15 minutes the call get dropped. Please find a way to connect with the patients soon . No email address provided the AI does not understand what i try to say . Please make it easy for patients. We can't keep trying to connect with you guys under our busy scheduled

Nicola G.

1/5

I took my child with injured foot/ankle, she was unable to walk. So I had to leave her in the corridor while I went to book her in and find a chair.
At minor injuries the emergency nurse practitioner was very rude to me, raised his voice telling me that they need to see the child for me to book them in. I explained she couldn’t walk and that I couldn’t carry her and asked if they have a wheelchair for me to bring her round. He shrugged his shoulders and continued to abruptly talk at me. He then continued to say it wasn’t his job and that he wasn’t a porter! (I never asked him or anyone else to get me a chair, I simply asked if they had one I could use).
The security guy stood there watching as the nurse continued to shout at me. Who then had the audacity to follow me around and act like I was the issue. I finally found a chair. The nurse then sat there staring at me trying to intimidate me while I was in the waiting area with my child.
I was a parent on my own, my child was injured which is why I was there and I needed help and people caring but instead I was presented with a very unhelpful, rude and horrible member of staff. I was refused his name so I could complain, even though it was on his lanyard. I asked for a manager to be told she was unavailable.
I will definitely be taking this further as this behaviour was unacceptable and he should not be working for the nhs.

Kastro K.

1/5

We went - Walk in -blood test a week before blood test appointment,for my daughter,as her appointment was on the school day trip a week later ,the old blond women on reception was so rude and arrogant to a 12yrs old grl refusing her blood test as a excuse It is a normal blood test so you can't do it , you must book another appointment Call the number. .Disappointed and not Satisfied ,(if I could, No star at all to this feedback. )

Bianca

1/5

This review is especially for the X-Ray reception. Went there today at 9:15, we made a mistake and though we were meant to go there first, but it was a bit further down. That lady was very bothered by our mistake and went ahead and made fun of us with the rest of the people waiting saying that there is a big sign and that they need a bigger one.
Isn’t it simpler to be kind and just tell us what where we need go?
We had to go back to her and i expressed my discomfort all she had to say was “ok, yeah”
Since when is it ok for “medical” staff to be so ignorant?

Paul G.

5/5

I personally think that Orsett Hospital is an excellent place it's not a big hospital. But it's an excellent place for sorting your health out and getting your important health matters sorted out. It has a little cafe in the hospital and a seating area.
And at the moment parking is free
The parking payment machines are out of action.

Sue B.

5/5

Orsett eye clinic are wonderful they make you feel relaxed and you are not just a patient, the doctors and nurses give so much care and the reception staff the lady Sam is so helpful nothing is to much trouble they go above their duty to help.

Lisa Y.

5/5

Took my daughter (24 years old) her first blood test she was very nervous but both nurses she saw where lovely they put her at ease and really helped with her nerves the First Lady couldn’t find a vein so she sent into another bay, who eventually took the bloods they explained it happens all the time and she eventually relaxed just wanted to mention how wonderful they both where