Great Places Housing Group - Sheffield

About Great Places Housing Group

Great Places Housing Group, located at 99 Parkway Ave, Sheffield S9 4WG, United Kingdom, operates under a promising banner of service excellence within the housing association and housing authority sectors. The organization can be reached via phone at 3001231966. Their online presence is significant, accessible through the website greatplaces.org.uk, which serves as a gateway to understanding their services and mission.

Special Features and Accessibility

Great Places Housing Group prides itself on its inclusivity and accessibility. Notably, they offer a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that their services are available to everyone, regardless of mobility. These thoughtful provisions highlight their commitment to serving a diverse community.

Ratings and Reviews

Opinions: With 23 reviews on Google My Business, Great Places has garnered a variety of feedback. Notably, one review stands out for its heartfelt testimonial about the support received from a new Neighbourhood Manager, indicating a level of dedication and customer care that resonates with many. However, the average opinion stands at 2.3/5, suggesting areas for improvement.

Key Characteristics and Recommendations

• Housing Services: As a housing association and authority, Great Places handles a wide range of housing-related needs, making them a vital resource for those seeking stable living conditions.
• Accessibility: Their commitment to accessibility is commendable, ensuring facilities are available for individuals with disabilities.
• Customer Service: Positive feedback suggests a strong customer service ethos, though some reviews indicate there's room for improvement in this area.

What to Expect

For someone searching for housing solutions or related services in Sheffield, Great Places Housing Group offers a comprehensive approach. Their accessibility features make them a welcoming option for many. However, considering the average rating, potential clients might want to engage directly with the organization to understand more about their specific needs and how the company can address them.

Contact Information

To learn more about the services offered by Great Places Housing Group, or to explore how they can assist you, it's highly recommended to visit their website at greatplaces.org.uk. Here, you can find detailed information about their programs, how to apply for housing, and more. Don't hesitate to reach out to their phone number 3001231966 for inquiries or assistance.

👍 Reviews of Great Places Housing Group

Rebecca W.

5/5

Since the new Neighbourhood Manager stepped into the role, I have nothing but praise for her and Great Places as a whole. She has consistently gone above and beyond to help me and my family. Her unwavering support throughout this process has been invaluable, and I will be forever grateful for her dedication and kindness. Thank you!

Usman H.

1/5

Absolute joke of a company, having a toddler in the house without hot water and heating for over 48 hours and still nothing done. Called and been told they have no knowledge of the calls me and my Mrs have made, even though we have call records sent to them. AVOID AVOID AVOID.

Faye H.

2/5

Moved into a gorgeous apartment on the 2nd floor. Waited 2 months to sign tenancy as it kept getting pushed back. Was offered 2 flats next door to each other but wanted the 1 with the balcony to dry clothes only to find out the door sticks and I have to get an engineer out every time I open them but they won't replace the door. When I moved in (Friday) I had to get gas uncapped but because it was a weekend and their gas team doesn't work weekends and it 'wasn't an emergency. I was left all weekend without gas. Found out on the Monday that their engineer was in the building Saturday to fix a boiler......

Wendy

5/5

Due to surrounding properties having tons and tons rubbish in gardens there was a rat infestation and numerous nests i contacted my local housing officer and after a good few months this issue was dealt with and the surrounding properties were cleared and I haven’t seen nothing since I can’t thank Great places and all individuals involved in this case enough I don’t know if i can put their names on here but they know who they are for all they have done so i can now enjoy my garden again . Thank you

Shaun W.

1/5

Since they took over our estate has gone to pot. I've lived here 62 years and never known it as bad. They are useless at sorting out anti social neighbours and seem to move plenty in. They take far too long to do repairs. The opinion on my estate is that they're only interested in the rent. They care nothing about the tenants.

Susan

5/5

The service we get is very good

Wajid H.

1/5

Do not take disability needs into account I got offered a flat when I told my housing officer I had a guide dog and a carer will be visiting me most the days he turns back and says sorry you can’t have the flat because we feel a guide dog and someone coming in will overcrowd the place. Absolutely silly everyone else in life has general family come in and out these guys only want you too be alone!! Never heard such nonsense in my life

Yasmin

1/5

If I could give zero stars that's what they'd be getting, absolute joke of a company think it's acceptable to leave tenants without heating and hot water for 4 weeks and after sending 2 engineers out to the job still no hot water, avoid this housing association it's not worth the stress