Emmaus Mossley - Ashton-under-Lyne

Luke W.

A Once-Great Charity That Has Lost Its Way

Emmaus Mossley was once a beacon of community support, offering affordable second-hand furniture and homeware to those in need. Unfortunately, it has now strayed far from its original mission. What was meant to be a charitable endeavour—recycling donated goods to benefit both the community and those experiencing homelessness—has transformed into an overpriced, disorganised, and exploitative operation.

The most glaring issue is the pricing. Emmaus is supposed to provide affordable furniture, yet it has become completely detached from the reality of those it claims to serve. A recent visit revealed a sofa and snug chair set priced at over £1,000—a shocking and unjustifiable figure for donated furniture. Numerous other reviews echo this sentiment, with customers consistently highlighting the astronomically high prices. It seems Emmaus is more focused on squeezing every penny out of well-meaning donations rather than ensuring affordable access for those who truly need it.

Beyond the pricing, the shop itself has become a disorganised mess, filled with broken, incomplete, and even potentially unsafe items. Where quality control should be paramount, it appears to be an afterthought. Instead of curating useful and affordable pieces, Emmaus is littered with junk that has no place being sold to the public.

Worse still, the organisation appears to have lost sight of its core purpose in favour of commercial ventures, such as an overpriced coffee shop and rented spaces for independent traders. While there’s nothing wrong with diversification, it should never come at the expense of the charity’s fundamental mission. The best donated furniture is now cherry-picked for “upcycling,” slapped with an exorbitant price tag, and made inaccessible to those who rely on Emmaus for affordable household essentials.

This is not just a single disappointing visit—it is a widespread issue, as reflected in the growing number of negative reviews. Customers who have long supported Emmaus are now warning others to stay away, disillusioned by the greed and disregard for the community.

Emmaus Mossley is taking advantage of the goodwill and generosity of donors while betraying the trust of the very people it was meant to help. Unless serious changes are made, it no longer deserves the support of the public. If you’re considering donating or shopping here, I strongly urge you to think twice and look elsewhere.

Sophie M. H.

I love Emmaus so much! Such a good atmosphere. The staff are really friendly. The food is good & the items available to buy are good prices!

Nathan E.

It's a great little treasure trove that sells all sorts of items. The food in the cafe is also really nice and a great price. The staff serving were really friendly

david M.

Nice staff,nice food a good vibe. plenty of bargains . we'll be going again

Andrew Y.

Fantastic place. Some really good stuff in there to buy at Very reasonable prices. Staff in there are always very helpful and friendly and a really good thing about Emmaus is that it's dog friendly, my dog loves going there. Nice cafe with plenty of choice. Also throughout the year they host some really great events. Highly recommended visiting Emmaus a great place that does such amazing work helping those who need it.

Sarah B.

Love this place, a real community. Everybody is always so welcoming to me. I love hiding in the corner by the piano and doing my college work.Also has the best cheese and tuna toastie you’ll get especially if Michael makes it.

Paul S.

Fantastic shop and good cause charity! Plenty of furniture and interesting 'one-off' items

draggo30

Emmaus is a wonderful shop they have everything you need
The only problem is there's more lady's and kids clothes than there's is adult mens clothes I go a few times a month looking for clothes but they really don't have any mens clothes or men's shoes And what they do have is for old men like shirts and ties and blazers maybe one or two literally one or two things for adult men please get more adult mens clothes in store thanks