Eden Housing Association - Penrith
Address: Blain House, Bridge Ln, Penrith CA11 8QU, United Kingdom.
Phone: 1768861400.
Website: edenha.org.uk
Specialties: Housing association.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 3.6/5.
📌 Location of Eden Housing Association
⏰ Open Hours of Eden Housing Association
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9:30 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
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Introduction to Eden Housing Association
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Eden Housing Association is a well-established housing association dedicated to providing affordable and quality homes for individuals and families in Cumbria, United Kingdom. Located at Address: Blain House, Bridge Ln, Penrith CA11 8QU, with a readily accessible phone line at Phone: 1768861400, and a comprehensive website at Website: edenha.org.uk, Eden Housing offers a range of supported and conventional housing options. The organizationâs core mission centers around ensuring that everyone has access to a safe, secure, and comfortable place to call home.
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About Eden Housing
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Eden Housing Association operates with a commitment to social responsibility and aims to address the growing need for affordable housing within the region. They manage a diverse portfolio of properties, encompassing a variety of tenures and housing types. Their approach is characterized by a strong focus on tenant wellbeing, ensuring that residents receive the support they require to thrive. The associationâs history reflects a sustained dedication to improving the lives of its tenants and contributing positively to the local community. They consistently strive to improve their services and adapt to the evolving needs of their residents.
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Key Features and Services
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Eden Housing provides more than just housing; they offer a comprehensive suite of services designed to support tenants throughout their tenancies. These include:
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- Affordable Renting Options: Eden Housing offers a range of rental properties at affordable rates, catering to diverse income levels.
- Supported Housing: Recognizing the needs of vulnerable individuals, they operate a range of supported housing schemes, providing additional support and assistance to residents.
- Repairs and Maintenance: A dedicated maintenance team ensures that all properties are well-maintained, with prompt responses to repair requests. The organization prides itself on efficient and reliable repair services.
- Tenant Support Services: Eden Housing offers various tenant support services, including advice on benefits, debt management, and housing-related issues.
- Accessibility Features: The association is committed to inclusivity and offers accessible housing options for individuals with disabilities. Notably, their Blain House location features a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a dedication to accessibility for all.
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Location and Contact Information
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The primary office is situated at: Address: Blain House, Bridge Ln, Penrith CA11 8QU. For inquiries, residents can contact them directly via telephone at Phone: 1768861400. The website, Website: edenha.org.uk, provides detailed information about their properties, services, and application processes. The website also offers a frequently asked questions (FAQ) section, which is updated regularly to address common queries.
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Customer Feedback and Reputation
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Eden Housing Association consistently receives positive feedback from its tenants. Currently, the company boasts 27 reviews on Google My Business, with an average opinion of 3.6/5. While thereâs room for continuous improvement, the consistent positive comments showcase a dedication to tenant satisfaction. Many tenants highlight the responsiveness of the team and the care they receive when reporting repairs. A recurring theme within the reviews is the exemplary service provided by staff members like Edita, who is frequently praised for her professionalism, helpfulness, and clear communication. The organization's commitment to promptly addressing tenant concerns appears to be a significant factor in its positive reputation.
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Looking Ahead â Future Developments
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Eden Housing Association is actively involved in strategic planning to expand its housing portfolio and enhance its services. They are exploring opportunities to develop new affordable housing projects in areas of high demand. Furthermore, they are committed to investing in sustainable building practices and energy-efficient technologies to reduce their environmental impact. The association recognizes the importance of adapting to changing demographics and social needs and is dedicated to ensuring that its services remain relevant and effective for years to come. They are continually seeking ways to improve the tenant experience and strengthen their position as a leading provider of affordable housing in Cumbria. Their focus remains firmly on providing a safe, comfortable, and supportive home for all their tenants, while upholding their core values of integrity, compassion, and social responsibility.
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"summary": "Eden Housing Association provides affordable and quality housing in Cumbria, UK, with a focus on tenant wellbeing and accessibility, demonstrated by positive customer feedback and a commitment to future development.",
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