Birkin Lodge Care & Nursing Home - Country Court - Tunbridge Wells

Birkin Lodge Care & Nursing Home - Country Court: A Comprehensive Overview

For individuals and families seeking a secure and supportive environment for elderly care, Birkin Lodge Care & Nursing Home – Country Court presents a compelling option. Located in the picturesque village of Hawkenbury, Royal Tunbridge Wells, this retirement home offers a range of services designed to cater to diverse needs, from assisted living to comprehensive nursing care. The facility, situated at Address: Camden Park, Hawkenbury, Royal Tunbridge Wells, Tunbridge Wells TN2 5AE, United Kingdom, is easily accessible and boasts a welcoming atmosphere.

About Birkin Lodge Care & Nursing Home

Birkin Lodge is a well-established assisted living facility and nursing home committed to providing high-quality care and promoting the well-being of its residents. They operate under the umbrella of Country Court Care, a reputable provider known for its dedication to compassionate and personalized service. The home prides itself on creating a comfortable and stimulating environment that encourages social interaction and maintains residents' independence as much as possible. It’s a place where residents can enjoy a fulfilling life while receiving the support they require.

Key Features and Services

Birkin Lodge offers a multitude of services designed to enhance the quality of life for its residents. These include:

• Personalized Care Plans: Each resident receives a tailored care plan developed in consultation with a dedicated team of nurses and care professionals.
• Nursing Care: A skilled nursing team is available 24/7 to provide medical assistance, medication management, and specialized care for residents with complex health needs.
• Assisted Living Support: Residents requiring assistance with daily activities such as bathing, dressing, and mobility receive attentive and respectful support.
• Nutritional Services: Delicious and nutritious meals are prepared daily by a qualified chef, catering to individual dietary requirements and preferences.
• Activities Program: A diverse range of activities, including social events, arts and crafts, music therapy, and gentle exercise, are organized to promote engagement and well-being.
• Onsite Services: Residents benefit from a variety of onsite services, including hairdressing, podiatry, and physiotherapy.

Accessibility and Location

Birkin Lodge is strategically located in a tranquil setting, offering residents a peaceful and relaxing environment. The facility is equipped with wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring easy access for all residents and visitors. The surrounding area provides opportunities for gentle walks and enjoying the natural beauty of the Kent countryside. The address is: Address: Camden Park, Hawkenbury, Royal Tunbridge Wells, Tunbridge Wells TN2 5AE, United Kingdom. For contact details, please visit their website: countrycourtcare.co. Prospective residents or their families can reach the home directly at Phone: 1892533747.

Resident Feedback and Reputation

Birkin Lodge consistently receives positive feedback from residents and their families. Currently, the company has 6 reviews on Google My Business, with an average opinion of 4.3/5. These reviews highlight the dedication of the staff, the quality of care, and the warm and welcoming atmosphere of the home. Families consistently express gratitude for the compassionate and attentive care their loved ones receive. They appreciate the proactive approach to resident well-being and the personalized attention provided by the staff.

Further Information

To learn more about Birkin Lodge Care & Nursing Home – Country Court, we recommend visiting their website: countrycourtcare.co. This website provides detailed information about the facility’s services, staff, and resident testimonials. The phone number is Phone: 1892533747. Potential residents or their families are encouraged to contact the home directly to schedule a visit and discuss their individual needs.

Key features of Birkin Lodge include:

• Dedicated nursing staff
• Regular activities
• Comfortable and spacious rooms
• Delicious and nutritious meals
• Focus on resident independence

Birkin Lodge Care & Nursing Home – Country Court is more than just a care facility; it's a community where residents can thrive and enjoy their golden years with dignity and respect. It’s a place where families can find peace of mind knowing their loved ones are receiving the best possible care.

👍 Reviews of Birkin Lodge Care & Nursing Home - Country Court

Naomi R.

1/5

Terrible experience. Home manager had been to assess our relative in hospital, to ensure the home could cater to his needs and then on discharge, he arrived at the home as planned just for the manager to turn around and say he only had 3 nurses on and couldn't provide the one to one care he needed - blaming the hospital for providing inaccurate information, despite him having assessed our relative personally . Clearly Birkin Lodge needs to be advertised as Residential and not a Care/Nursing Home who care for Dementia patients. My relative was shipped straight out of the home that same day, already in a confused state, just to be sent to a complete different hospital, having spent 3 months prior and just been discharged. The paramedics were given the complete wrong version of events by the manager, in a desperate attempt to get our relative out of his home that same day he had arrived and back into the hospital's care - making out he had fallen unwell when he had just been discharged and that wasn't the case at all. No follow up call from the home to apologise or find out how our relative is getting on. Instead our poor relative was being taken away by ambulance to the local hospital, the same day he'd arrived at the home at 10pm in the cold and dark, just to end up in a hospital corridor all night long, where he certainly wasn't getting the one on one care he requires. Paramedics not keen to even take him from the home and in to hospital, as there was no medical reason to, but the Manager became irate with them and left them with little choice in the matter. After our experience, it appears to me that the home are keen to charge care home prices but not provide the care their residents need, so it was all a blessing in disguise and I would think twice in considering this place for your loved one.

Tina M.

5/5

I have visited Birkin Lodge once a week for the past two years with my dog Bertie who is a registered Pets As Therapy (PAT) dog. We are greeted warmly by their very friendly Activities Coordinator, Calypso. She is an absolute credit to Birkin Lodge, so full of genuine care and commitment to each of the residents living there. There is always something different going on each time we visit. The staff at Birkin Lodge work very hard to ensure the needs of the residents are met.

Nick D.

5/5

Guess the Tune activity afternoon

I had to write to share my experience of the Lodge care, activities and in particular Kalypso who works tirelessly to make sure each and every resident who is in the room feels important and joins in whatever activity she has arranged. From speaking with her there are loads and loads of themes she has put on including Valentines, London, and I am sure she weaves her magic to other significant major events - wonder what she has done for Brexit?

Anyway, I was asked to take my trumpet along (I always enjoy playing whenever asked) but this time I originally said no as I could not think of how me playing could possibly be entertaining for the residents - Too loud man!

I had not encountered the whirlwind of Kalypso in full force and before you know it I was in the home and playing the opening bars of themes associated with Valentines and love and Kalypso was getting the residents to listen and shout out the name of the song. From time to time a spontaneous singing happened and in all I had a fantastic time - so much so after the music game I stayed and helped her to play other games and boy did she work hard but everyone gained from her infectious enthusiasm.

Seriously I nearly missed it and now if she were to ask and I were able to I would jump at the chance to see her in action. She earns every penny she gets and I hope it is noted and increased as the residents must benefit from such a whirlwind. The home and residents are soooooo lucky to have someone as dedicated, good and simply fun for these elderly residents. I am sure deep down even the most grumpy one of them would look forward to the next themed event Kalypso puts on.

Chris B.

5/5

I was pleased to visit the care home and show my paintings to the Staff, who enjoyed the visit as we had a good laugh!

D &. V. K.

5/5

Enjoyed talking to the residents and impressed by the staff and the home

Komal M.

5/5