X-POLE - Potters Bar

Address: Cranborne House, Level 3, Cranborne Rd, Potters Bar EN6 3JN, United Kingdom.
Phone: 2084494400.
Website: x-pole.co.uk
Specialties: Corporate office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of X-POLE

X-POLE Cranborne House, Level 3, Cranborne Rd, Potters Bar EN6 3JN, United Kingdom

⏰ Open Hours of X-POLE

  • Monday: 8 AM–4 PM
  • Tuesday: 8 AM–4 PM
  • Wednesday: 8 AM–4 PM
  • Thursday: 8 AM–4 PM
  • Friday: 8 AM–4 PM
  • Saturday: Closed
  • Sunday: Closed

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X-POLE: Your Premier Corporate Office Equipment Provider

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When seeking a reliable and high-quality supplier for corporate office equipment, X-POLE emerges as a standout choice, particularly for businesses requiring durable and customizable solutions. Based in Cranborne House, Level 3, Cranborne Rd, Potters Bar EN6 3JN, United Kingdom, this company has established itself as a key player in the market, offering a range of services tailored to meet the demands of modern workplaces.

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Location and Accessibility

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Located in Potters Bar, a town in Hertfordshire, United Kingdom, X-POLE operates from Cranborne House. This strategic location provides easy access for clients and logistics partners, facilitating smooth operations. The company prides itself on accessibility, ensuring that both customers and visitors can access the premises without difficulty. Notably, X-POLE features a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring that all individuals can visit the premises comfortably.

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Core Business and Specialties

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X-POLE's primary focus lies in the manufacturing and supply of high-quality office equipment, with a particular emphasis on corporate office solutions. Their product range includes sturdy and customizable products, such as the A-Frame and various accessories, which are designed to meet the specific needs of businesses looking to create functional and professional environments. The company's expertise in customization allows clients to tailor their office equipment to their unique specifications, ensuring maximum satisfaction and practicality.

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One of the key strengths of X-POLE is its ability to deliver robust and durable products. Customers consistently praise the sturdiness of the frames and accessories, which are built to withstand the demands of a busy office setting. Furthermore, the company offers a range of customization options, allowing businesses to adapt the products to their specific requirements, whether it's for storage, display, or structural support.

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Customer Service and Support

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In addition to their product offerings, X-POLE is renowned for its excellent customer service. Clients appreciate the clarity and competence of the back-office team, who provide assistance throughout the purchasing process and beyond. The company has a proven track record of addressing any issues that may arise with prompt and effective solutions. As highlighted in numerous reviews, their customer service team, including individuals like Spencer mentioned in one review, goes above and beyond to ensure customer satisfaction. This commitment to outstanding service plays a crucial role in building long-term relationships with clients.

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Online Presence and Information

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For individuals seeking more information or wish to place an order, X-POLE provides a user-friendly online presence. Their website, accessible at x-pole.co.uk, offers detailed product descriptions, specifications, and contact information. The website serves as a central hub for potential clients to explore the range of offerings, request quotes, and initiate orders. Additionally, the company's online directory lists their contact number, 2084494400, making it easy for customers to reach out with any inquiries or concerns.

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Prospective clients can also leverage online review platforms to gauge the experiences of previous customers. X-POLE maintains a significant presence on Google My Business, where it has accumulated 38 reviews from satisfied clients. The overwhelming positive feedback reflects the company's dedication to quality products and exceptional service, with an impressive average rating of 4.7 out of 5. These reviews often highlight the excellent customer support, the durability of the products, and the company's responsiveness in addressing any logistical or product-related issues.

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Key Considerations for Potential Clients

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If you are in the market for high-quality corporate office equipment, X-POLE offers several key advantages worth considering:

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  • Quality and Durability: Their products, such as the A-Frame, are known for being well-made and sturdy, ensuring longevity and reliability in various office settings.
  • \n

  • Customization Options: Clients can often tailor the products to their specific needs, providing a personalized solution that fits their space and requirements.
  • \n

  • Excellent Customer Service: The back-office team is praised for their clarity, competence, and willingness to assist, making the purchasing process smooth and stress-free.
  • \n

  • Problem Resolution: Even when issues arise, such as those related to shipping or logistics (which one review mentions receiving 4 stars for, despite a negative logistical experience), the company's customer service team is effective in resolving them.
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  • Accessibility Features: The physical location is designed to be wheelchair accessible, reflecting the company's commitment to inclusivity for all customers and visitors.
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Accessibility to the premises is ensured with a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, making it convenient for everyone.

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Conclusion

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In summary, X-POLE stands out as a reliable and customer-focused provider of corporate office equipment. Their commitment to quality, customization, and excellent service makes them a preferred choice for businesses looking to enhance their office spaces. With a strong reputation supported by numerous positive reviews and a user-friendly online presence, X-POLE offers a comprehensive solution for all your office equipment needs.

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"summary": "X-Pole is a UK-based provider of high-quality corporate office equipment known for durability and excellent customer service.",
"keywords": ["X-Pole", "Corporate office", "Customization", "Customer service", "Sturdy", "Wheelchair accessible", "A-Frame"],
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"quality_score": 8,
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👍 Reviews of X-POLE

X-POLE - Potters Bar
Dafne I.
4/5

Literally in love with this brand. The assistance provided from the back-office team is excellent, both in terms of clarity and competence. I purchased two poles from X-Pole and still advise this brand to my friends. 4 stars just because of a logistic matter (UK, customs, shipment fee…).

X-POLE - Potters Bar
Belinda H.
5/5

Excellent company. I ordered the A-Frame and some accesories and the frame is really well made and sturdy. I did have a couple of issues but their customer service was brilliant. Special shout out to Spencer who went above and beyond. I will use this company again and have recommended it to others already.

X-POLE - Potters Bar
Laura F.
5/5

I love X-POLE I have bought both my A-Frame and flying pole from them. Great quality and price and always fast delivery. 😊

X-POLE - Potters Bar
Dawn B.
4/5

Ordering my pole, to my pole arriving was brilliant, such good service. However when i ordered my pole on Friday, then on Saturdays they had a discount on the same pole. I tried to contact the office, as I wanted to cancel and reorder at the discounted price., but the office is closed at the weekend. I sent an email asking if I could re order or if I could do anything to get the pole at the discounted price (I had saved for ages to get this pole), they said NO, because I hadn’t ordered during the discount time. It’s wasn’t even 24 hours since my order and the discount.going on.i couldn’t afford to buy the pole again on the Saturday and cancel my original order. So the “Go beyond the expected” is rubbish!

X-POLE - Potters Bar
La T. C.
5/5

Amazing customer service team. Everyone I’ve spoken to was extremely helpful and solved my issues very quickly. I absolutely love my pole.

X-POLE - Potters Bar
Chloe
5/5

Now it's set up I'm really happy with my pole. I'm pleased a spent a little extra on this than one of the cheaper models I found online during my (extensive!) research before buying my first pole. The quality is great, and I really love the included carry/ storage case so I feel it's really great value.

The customer service can't be faulted. I had an issue with one of the parts on arrival, I phoned up and spoke with Spencer in tech support who rushed to rectify the issue for me with no unnecessary fuss.

I highly recommend.

X-POLE - Potters Bar
milena M.
5/5

I purchased an A-Frame from X-pole and I’m so happy with it! The pole is wonderful and great value for money, super easy to put away especially where I live (UK) where it rains all the time. I use it a lot and would definitely recommend to anyone with previous experience in aerial and some space in their garden! Top tip: buy the extended top bar.
Great job X-Pole Team!!

X-POLE - Potters Bar
vicky A.
5/5

Xpole xpert powder coated black:

I have used x pole a few times now. bought my first xpole in feb 2022. to my shock id not propperly entered my address upon purchase... so i rung them and it was sorted within seconds and shipped same day. to my even bigger shock it came the day after! given the wieght of it i was expecting at least a week so i was really thrilled. dead easy to install. paid in full so thiught that was why.

Xpole Silkii+Xpole red silks:

Then purchased the xpole silkii, red xpole silks and some extras to be able to rig it. again real quick delivery of just 3days given id ordered on a weekend! easy set up to my pole aswel! however mixed info on type of pole to attatch to. says in site not to attatch to the preasure mount pole, but also says you can attatch to the xpole xpert which is preasure mounted.... i set it up anyway and it is perfectly fine on the xpert. hasnt moved or fell down and its even had someone who was 19stone on it and didnt budge or bend. so its fine. paid via clearpay so wasnt expecting same level but i did get same service and shipping time as buying outright!.

45mm powdercoated black pole set:
I recently purchased a 45mm pole set for the xstage lite and again came within 3 days as i ordered on a weekend so still speedy concidering. also easy to put together. again paid clearpay and again recieved same shipping time and service i first recieved!

summary:

Really great quality, safe and sturdy products. Everything easy to install and put together despite most being heavy! videos on the site aswel as detailed manuals make it easy for everyone to understand. i dont do well with manuals so i watched videos and was super easy to follow.

The speed of delivery and dispatch is nothing ive seen despite it being ups. The communication and customer service ive recieved has also been extreamly good. I pay in instalments via clearpay so i wasnt exlecting same treatment or dislatch as buying outright. So i was shocked and pleased this didnt hinder the service i recieved which can happen with big companies.

really happy with everything and cant reccomend enough!

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