Great Places Housing Group - HQ - Manchester

Great Places Housing Group – A Comprehensive Overview

For individuals and families seeking reliable and accessible housing options within the Manchester area, the Great Places Housing Group presents a compelling choice. This established housing association has a long-standing commitment to providing quality homes and supporting communities. It’s important to understand the organization’s history, operations, and the services they offer to determine if they align with your specific needs.

About Great Places Housing Group

The Great Places Housing Group is a prominent organization dedicated to the creation, management, and maintenance of social housing. Their primary mission is to deliver safe, affordable, and well-maintained homes, alongside associated support services, to individuals and families who require assistance. They operate primarily within Greater Manchester, with a strong focus on East Didsbury, where their headquarters are strategically located. The group’s approach emphasizes resident involvement and community development, fostering a sense of belonging and pride among those they serve.

Location and Contact Information

The headquarters of Great Places Housing Group is situated at Address: 2A Derwent Ave, East Didsbury, Manchester M21 7QS, United Kingdom. This central location allows for effective management of their extensive portfolio of properties. Interested parties can readily contact the group via telephone at Phone: 3001231966. For detailed information, including property availability, application processes, and community initiatives, the official website is greatplaces.org.uk. This website provides a wealth of resources for prospective residents and stakeholders.

Specialties and Accessibility

As a dedicated housing association, Great Places specializes in providing a diverse range of housing solutions, encompassing social rented properties, supported accommodation, and shared ownership schemes. They cater to a broad spectrum of needs, including families, older people, and individuals with disabilities. Furthermore, the organization is committed to ensuring accessibility for all residents. The Derwent Avenue headquarters boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating their dedication to inclusivity. This commitment extends to their properties, which are regularly adapted to meet the needs of residents with mobility impairments.

Opinions and Reviews

The Great Places Housing Group has garnered a total of 63 reviews on Google My Business, reflecting the experiences of numerous residents and stakeholders. The average opinion is 3.3 out of 5, indicating a mixed feedback profile. While some residents express satisfaction with the quality of housing and the responsiveness of the support services, others have raised concerns about maintenance delays and communication issues. It's advisable to explore the full range of reviews to gain a comprehensive understanding of the organization’s strengths and weaknesses. A detailed analysis of these reviews reveals key areas for potential improvement, such as streamlining the maintenance process and enhancing resident engagement.

Key Features and Services

• Diverse Housing Options: Offering a range of social rented homes, supported accommodation, and shared ownership schemes.
• Community Engagement: Actively involved in local community development initiatives.
• Accessible Facilities: Headquarters and many properties are equipped with wheelchair accessibility features.
• Resident Support Services: Providing various support services to residents, including tenancy sustainment and advice.
• Maintenance and Repairs: Responsible for the upkeep and maintenance of their housing portfolio.

Recommendations for Potential Residents

Individuals and families considering Great Places Housing Group as a potential provider of housing should undertake the following steps: Firstly, visit the website (greatplaces.org.uk) to explore available properties and application processes. Secondly, contact the group directly via telephone (3001231966) to discuss their specific needs and eligibility criteria. Thirdly, consider visiting the Derwent Avenue headquarters to familiarize themselves with the organization’s operations and meet with representatives. Finally, carefully review the online reviews to gain insights from current and former residents. It’s also recommended to inquire about the availability of support services and accessibility features, ensuring they align with individual requirements. The group’s commitment to accessibility and community engagement suggests a positive living environment for many.

👍 Reviews of Great Places Housing Group - HQ

Liam

1/5

YR73 EZK large van overtook a cyclist without leaving the required minimum distance, and broke the speed limit. Tell your drivers to drive legally.

Rebekah H.

1/5

Leave customers. With mould damp and condensation ij there flat, leave live wires dangling out of walls, not only that when booking repairs they don't attend there appointments. I have had waste water leaking into my property and they have done nothing about this! We also have the local crackheads in and out of our block they allow the tenant to keep these people going there all round the worst housing group ever!

Eugene ?. Y. C.

5/5

I Love It When I Come Across An
Opportunity To Visit The Mothership!

Ocean

1/5

I bought the flat from great places after renting for 5 years, I was paying £101 per week in rent including service charges.
After I bought the flat they started to behave as if they didn't care about me because I am not their tenant anymore, which I understand.
They then started increasing my service charges drastically every year, I am the only one that owned a flat in that building and the rest are all my neighbours that are social tenants and pay less than £500 per month including service charges (I confirmed this with 7 tenants).
great places charge me £250 per month for just service charge (plus mortgage), I feel that great places are not helping me, I spoke to a few people at great places and asked why I was paying so much maintenance and the reply was that I am leasehold and my maintenance is different than the tenant's!! Even though we all get the same service. My partner suffers from blood cancer and I lost my job 8 months ago, I requested great places and plum life to buy the flat back from me, but apparently, they can not afford to buy it back. I have put it on the open market due to the disgusting roof in front of my flat and due to the high service charges no one is interesting in buying my flat. I already shared pictures of the mess on the roof with a housing officer which is causing flies and mosquitos to come in and we cannot open the window but nothing has been done. I advise all tenants please please do not buy any flat from them if you don't want to suffer like I am suffering right now.

John B.

1/5

I had a repair booked for Friday 26th January because slats had come off my roof. I was told they were coming between 12.00 and 15.30 ,
I was in kitchen about 10.30 and saw the great places van pull up and they sat in the van and looked at my roof then drove away.
Then I got a message to say they were on their way.
At 1400 they had not been I rang up to be told they were not coming until February 28th
No reason given.
My rent goes up but the service gets worse.

A. M.

1/5

Most horrible housing association ever not even deserve one star , months of anti social behaviour, over 30 police logs and arrests over 30 council crime logs and so far nothing has been done, started my first stage complain, gonna take great places to court with housing lawyers and housing ombudsman is already involved, and written complain to council and MP, no one in great places are there to do their job or shall I say none are qualified for their job, from the repair team to different housing officer every few weeks.this place need to be shut down and be taken over by council , they putting people with special needs mental health disability’s
and physical heath disability’s in more danger than protecting them. Great places should change their name to disgrace places.

Mohammed M.

1/5

In a nutshell...Terrible company. I suggest if you've had issues with this company to make official complai ts to the Housing ombudsman.
They failed to repair a malfunctioning/broken boiler and the drinking water tap had fragments from it. It was like this for over 2 months. I complained during this period several times but nothing was done. Only after the rent was stopped did they decide to contact me about paying but nothing about my complaints. I have had to go to the ombudsman as they have tried to fabricate the truth and fob me off.

Mr P.

1/5

Great Places are poor throughout! 3 years of anti social behaviour at Jubilee Court which they never dealt with which included smashed windows, doors, death threats, assault. Neighbour was arrested several times and due in crown court thanks to the Police and Great Places did nothing. The person who put me through all this is still at his property and I had to move. A victim is always a victim when dealing with Great Places. Taking it further through my MP, local press etc.
The anti social neighbour has since been to court and to stop me giving three years of evidence the coward pleaded guilty at the last minute to harassment, criminal damage etc. He got a two years conditional discharge and nearly £500 fine.
Great Places did nothing!!!!
Please complain direct to your local MP and try to raise a complaint to the Housing Ombudsman to Stage 3 which Great Places cannot afford to have attached to their already poor name and standards.
I’m in the process of multiple dealings against them now I have the verdict from the courts that I told them all along about and they ignored.
They then send you letters stating you’ve made no complaints since moving in which I did on the very first week but they move people around so it gets hidden and make excuses. Please report them direct to Council, MP and Ombudsman before talking to them as they will fob you off with unskilled badly trained staff.
You can’t give lower than one star or I would.
So many bad reviews. What’s funny is two people who work for them give them five star…wonder why. Even they’re not honest like the company they work for.
We can see through those review…don’t take us for fools!!!!
On going issues at the property I had to move to when I was in a vulnerable state and living with death threats from a neighbour who Great places said they wouldn’t move so I would have to. After I was forced to move the neighbour was convicted in court and Great places did nothing.
Please any problems you have with this horrible, unprofessional company you must take it to Ombudsman, MP and even local paper. Also they have a new CEO so direct problems to her as she may not be aware of the poor service the company she works for provides and that criminals are put before victims. Shame on them!
Gone past the Stage 3 process with this useless Housing Group (if you can call them that) and now will go onto Ombudsman and also throw as much mud as possible via local media, social media etc. Maybe the new CEO will get a bit of a wake up call!
Housing officer useless at Heaton Chapel. Allowing non residents to park several un taxed and un mot’d vehicles on site. Work being carried out on them past 10pm with grinding tools. Have to sleep on camp bed in other room and lot of time at families homes. Even allowing a caravan to be parked up and lived in. Useless and a coward. Her name and details passed to local authorities for allowing this to happen.
Alison Deane is the new CEO? Wow any chance of doing your job then and getting a grip of the people who work for you! Useless.
Just had a heart procedure done so need rest so having to sleep at families as problems persist. My emails of complaint have now been blocked to the housing manager as they don’t like the hard truth and ignoring one victim is easier than taking on groups of anti social neighbours and non residents. My son says he’s surprised that the housing group don’t but these people a large canopy for working on cars in bad weather and maybe some floodlights so the can work in the dark past midnight, maybe some speakers so they can listen to music louder instead of just from the car stereo parked in the middle of the street with the doors open. If you ever remember the show Shameless then this is a tribute place. And remember if you’ve any scrap, illegal cars that need hiding away or need work doing on them, they allow it here and anyone who needs few nights away in a caravan then park it up here. No problem. Shameless…VERY!
Had noise issues with noise at 11pm last night and during today. Reported to Police as Great Places are useless.