Citizens Advice Wednesbury - Wednesbury

Citizens Advice Wednesbury: A Comprehensive Guide

Citizens Advice Wednesbury is a vital community resource dedicated to providing free, impartial, and confidential advice and assistance to individuals and families in the Wednesbury area and surrounding communities. Located at the Library, Walsall St, Wednesbury WS10 9EH, United Kingdom, this charity operates as a cornerstone of support for those navigating complex issues related to debt, employment, housing, benefits, and more. The organization’s commitment extends beyond simply offering information; it strives to empower individuals with the knowledge and confidence to make informed decisions and improve their circumstances. Its core mission is to reduce the impact of poverty and disadvantage.

Location and Accessibility

The physical location at the Library in Wednesbury is easily accessible, contributing to the service’s widespread availability. The address is Library, Walsall St, Wednesbury WS10 9EH. Furthermore, Citizens Advice Wednesbury has implemented a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all members of the community can access its services without barriers. This dedication to accessibility underlines the organization’s broader aim of serving everyone equitably.

Contact Information

For those seeking assistance, the telephone number is Phone: 3444111444. This direct line provides a convenient way to connect with advisors and initiate a conversation about specific needs. Beyond the phone, the website, Website: citizensadvicesandwell.org.uk, serves as a comprehensive online resource, offering a wealth of information, guides, and frequently asked questions. The website also showcases upcoming events and initiatives.

Specialties and Services

Citizens Advice Wednesbury specializes in a broad range of areas, offering guidance and support to individuals facing diverse challenges. Key areas of expertise include:

• Debt Advice: Helping individuals understand their debts, explore repayment options, and negotiate with creditors.
• Benefits Advice: Assisting with claims for Universal Credit, Employment Support Allowance, and other government benefits.
• Housing Advice: Providing support with housing issues, including homelessness, rent arrears, and evictions.
• Employment Advice: Offering guidance on finding work, dealing with unfair dismissal, and understanding employment rights.
• Consumer Advice: Helping individuals resolve disputes with businesses and understand their consumer rights.
• Legal Advice: Offering basic legal information and directing individuals to appropriate legal services.

As a charity, Citizens Advice Wednesbury relies on the generosity of volunteers and donations to continue its vital work. The organization’s dedication to serving the community is reflected in the positive feedback it receives.

Feedback and Reputation

Citizens Advice Wednesbury has garnered positive feedback from its users, as evidenced by its 14 reviews on Google My Business. The average opinion is 3.4/5, indicating a generally positive experience. Testimonials suggest that the advisors are approachable, knowledgeable, and genuinely committed to helping individuals. Many users have specifically praised the care and attention given to their individual circumstances. The organization’s focus on understanding each client’s unique situation is a recurring theme in the reviews, highlighting a personalized approach to advice. While some users have indicated that they didn’t receive the level of support they were hoping for in certain instances, the vast majority express gratitude for the assistance received. The staff's efforts to guide individuals toward the most appropriate resources and solutions are frequently commended.

Further Information

Citizens Advice Wednesbury is more than just a place to get advice; it’s a supportive community hub. The organization actively engages with local stakeholders and participates in community events. Its commitment to empowering individuals and promoting social justice is evident in all its activities. For those needing assistance, contacting the helpline or visiting the office is a straightforward process. The team’s dedication to providing clear, concise, and accessible advice makes Citizens Advice Wednesbury a valuable resource for anyone seeking support and guidance. The organization continually adapts its services to meet the evolving needs of the community, ensuring that it remains a relevant and effective advocate for those in need. The Charity’s values center around empathy, integrity, and empowerment.

👍 Reviews of Citizens Advice Wednesbury

Zoe M.

1/5

Poor telephone service you can't even get anyone to answer the phone and it just goes over the same things over and over again 😔 not helpful at all

kingsley A.

5/5

I am very grateful and ideally appreciated the help from Simon Wilkes at citizen advice at Wednesbury. He was very careful of understanding my issue and pointed me in the right direction also help me with information that making me feel delighted.

Covid 1.

1/5

They must shut there phone service because no body attend phone .

David S.

5/5

Really nice, helpful people here...
I can't express my thanks for your help enough!

Kerleta K.

3/5

Didn’t get any help. Was referred

john B.

5/5

Could not wish for nicer people they are very helpful and really friendly

Marcus A.

1/5

No one works inside, also no one answers the phone.
But we have to pay taxes for their salaries.

Sarah A. C. S.

5/5

Staff very pleasant and helpful.