Cancer Care Trust - London

Introduction to Cancer Care Trust

For individuals and families navigating the complexities of cancer care, Cancer Care Trust stands as a dedicated and supportive organization. Situated in the heart of London, the Trust provides a multifaceted approach to addressing the physical, emotional, and practical challenges associated with cancer. This detailed overview aims to furnish prospective users with essential information regarding their services, location, accessibility, and recent feedback. The Trust’s commitment to holistic care makes it a valuable resource for those impacted by this significant illness.

Location and Contact Information

Cancer Care Trust is strategically located at Level 30, Cancer Care Trust, 122 Leadenhall Street, 122 Leadenhall St, London EC3V 4AB, United Kingdom. Individuals seeking to connect with the organization can utilize the provided telephone number: Phone: 3003658400. The organization’s official website, cancercaretrust.org.uk, offers a wealth of information regarding their programs, resources, and how to access support. This centralized location facilitates access and allows for effective coordination of services.

Specialties and Services Offered

Cancer Care Trust operates with a specific focus and provides a range of specialized services. Their core areas of expertise include:

• Charity: The Trust functions as a registered charity, relying on donations and grants to sustain its operations and deliver vital services.
• Adult Day Care Center: They offer a supportive and stimulating environment for adults undergoing cancer treatment or recovery, providing social interaction, therapeutic activities, and practical assistance.
• Aged Care: Recognizing the unique needs of older adults affected by cancer, the Trust delivers tailored support and care services, promoting dignity and well-being.

Accessibility Features

Cancer Care Trust is committed to ensuring accessibility for all individuals. The facility boasts several key accessibility features:

• Wheelchair-accessible entrance: A ramp or lift provides access to the building for wheelchair users.
• Wheelchair-accessible seating: Designated seating areas accommodate individuals using wheelchairs.
• Wheelchair-accessible toilet: Accessible restroom facilities are available on-site.

User Reviews and Feedback

The Trust's services are subject to public scrutiny, and feedback from users is readily available. Currently, this company has 16 reviews on Google My Business. The average opinion is 1.8/5. While this average reflects areas for potential improvement, it's crucial to consider the context of these reviews. A detailed examination of individual feedback reveals recurring themes related to communication, wait times, and the overall responsiveness of the team. The Trust is actively working to address these concerns and enhance the user experience.

Here is a breakdown of common feedback points gleaned from Google My Business reviews:

• Positive Feedback: Many users commend the supportive staff and the valuable resources provided. Specifically, the adult day care center is frequently praised for its positive atmosphere and skilled caregivers.
• Negative Feedback: Several reviewers expressed dissatisfaction with the length of wait times for appointments and the difficulty in obtaining timely responses to inquiries. Some also reported challenges with the clarity of information provided.

Additional Points of Interest

Beyond the core services, Cancer Care Trust offers several additional resources and support mechanisms. These include:

• Information and Guidance: The Trust provides comprehensive information about various cancers, treatment options, and support services available within the community.
• Peer Support Groups: Individuals can connect with others facing similar challenges through facilitated peer support groups, offering a safe space for sharing experiences and coping strategies.
• Family Support Services: Recognizing the significant impact of cancer on families, the Trust offers specialized support services to help families navigate the emotional and practical complexities of the illness.

Conclusion

Cancer Care Trust represents a valuable resource for individuals and families affected by cancer. While recent feedback indicates areas for improvement, the organization’s commitment to providing holistic care, coupled with its accessible facilities and diverse range of services, positions it as a key player in the cancer care landscape. We encourage prospective users to visit the website (cancercaretrust.org.uk) to learn more and explore the available support options. Contacting the organization directly at 3003658400 can also provide clarification and assistance in navigating the support system.

👍 Reviews of Cancer Care Trust

linda C.

1/5

My mum passed away last year and I have had a lot of sorting to do and with charity shops closed this seemed a good way of donating all her lovely clothes to a good cause. I have had two bags left recently and put the first out as requested on the Tuesday but it was never collected. By this last time (end January 21) I had accumulated four bags, two of theirs plus two bin bags of my own clearly labeled. I am not resident at her property so phoned them to be sure they knew I had bags for collection. They confirmed the driver would be told to call at her address before 6 pm. The only dry place is her covered porch out of sight at the side of the property so I put a big note on the door as to where they were left plus a big arrow with their name inside the front window to direct them. On arriving the next day they were all still there damp with condensation which I then had to dry out before I could put them inside her wardrobe out of sight for a property viewing that afternoon.

These are the most lovely clothes, many designer labels plus some brand new handbags and shoes. With all charity shops closed it is so inconvenient and nigh on impossible to find places to store all her things. I really thought they would have snatched my hand off for such a generous and high quality donation, with lots more to come had they wanted.

If they no longer have the facility to store donations why would the leave bags and make a personal arrangement to collect them?

Actually I am beginning to wonder if this Cancer Care Trust even exists.

I have put one star because you have to, otherwise it would have been zero.

Arun R.

1/5

Yes, they post the plastic bag to the door step, but never collect the cloths.
I did call to them to inform about the bagfull of good quality cloths asking to collect, but they never turned up. May be they have to stop distributing the plastic bags for cloths collection.

Agnes S. U.

1/5

Just found lods of these empty charity clothes bags that were supposed to be distributed chucked behind an electric substation in Urmston in the bushes. Stop with these plastic bags or decrease the frequency of distribution to once a year after Christmas for instance when people cannot be bothered to bring back unwanted gifts. No one has bags of unwanted clothes to donate every single week. These plastic bags contribute to the already huge plastic pollution problem for what I suspect is very little gain, there is no way to recycle them either. Other charities have stopped it because it is pointless.

Bob M.

1/5

Don't waste your time. Bag left out as instructed and not collected. Another charity did the same and when I phoned them the individual at the other end couldn't have been less interested. That bag was left uncollected as well. Do yourselves a favour and just use their plastic bags for your home waste and dispose accordingly.

Joshua W.

5/5

Recently did a massive house clearing and had tons of bags I wanted to donate to charity as most of the charity shops are closed I found their number and tried calling to arrange a collection, a driver was arranged and collected my bags the next day.

I appreciate the works you guys do, otherwise I would of had piles of clothe sitting around my house.

David O.

1/5

placed some unwanted clothes last Wednesday as requested, by 11am had nt been collected, Phoned and was told could be up to 6pm.
At 7pm took them indoors and phoned the next day to be told he could contact the driver, but to put them out again, At 7.30 pm I took them in again. I shan't be donating again

lisa M.

5/5

Had two bags of clothes, mens and womens, to collect, after putting bags through the door a few days ago. Came and collected bright and early on the date stated. Excellent little service to help recycle/reuse and help a good cause.

Tomasz B.

1/5

We are received you bag today.Saturday 6:45 in the morning. Are you for real ?