Chapeltown Citizens Advice - Leeds

Address: Willow House New Roscoe Buildings, Cross Francis St, Leeds LS7 4BZ, United Kingdom.
Phone: 8082787878.
Website: citizensadvice.org.uk
Specialties: Charity, Non-profit organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 91 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Chapeltown Citizens Advice

☎️8082787878

⏰ Open Hours of Chapeltown Citizens Advice

Monday: 9 AM–4 PM
Tuesday: 9 AM–4 PM
Wednesday: 9 AM–1 PM
Thursday: 9 AM–4 PM
Friday: 9 AM–4 PM
Saturday: Closed
Sunday: Closed

Overview of Chapeltown Citizens Advice

Chapeltown Citizens Advice, located at Willow House, New Roscoe Buildings, Cross Francis St, Leeds LS7 4BZ, United Kingdom, is a vital charity and non-profit organization dedicated to providing free, confidential advice to individuals and families in need. With a phone number 8082787878 and a comprehensive website citizensadvice.org.uk, this organization stands as a beacon of support for the local community, especially in areas like Chapeltown where residents often require assistance navigating complex social issues.

Location and Accessibility

Situated in a wheelchair accessible building, Chapeltown Citizens Advice ensures that everyone, regardless of mobility, can receive the help they need. The Wheelchair accessible entrance and Wheelchair accessible parking lot make it convenient for patrons with disabilities to visit. This commitment to inclusivity is a testament to the organization's dedication to serving all members of the community.

Key Features and Services

As a Charity and Non-profit organization, Chapeltown Citizens Advice specializes in providing essential advice across various aspects of life, including financial, legal, and health matters. Their services are not only invaluable but also accessible, as evidenced by the positive feedback from those who have utilized their services. Many clients appreciate the thorough guidance and clear, helpful information provided, even through phone consultations.

Reviews and Opinions

Reviews on Google My Business highlight the exceptional service provided by the advisors at Chapeltown Citizens Advice. An average opinion stands at 3.5/5, reflecting a generally positive experience. Testimonials like one from a satisfied client who was assisted by an advisor named "Marlene" emphasize the personal touch and effectiveness of the support. Despite some initial wait times for phone consultations, many find the assistance provided to be well worth the wait. This feedback underscores the organization's commitment to helping individuals navigate their challenges with clarity and compassion.

How to Get Involved

For anyone seeking advice or support, Chapeltown Citizens Advice offers a wealth of resources. Visitors can reach out through their phone number, visit their website for more information, or explore the comprehensive advice available online. The organization's Wheelchair accessible entrance and facilities ensure that assistance is available to all.

Recommendation

If you find yourself in need of advice or support, we highly recommend contacting Chapeltown Citizens Advice. Whether it's for financial guidance, legal advice, or simply someone to listen, their team of dedicated advisors is ready to help. You can easily connect with them through their website or by calling 8082787878. Don't hesitate to reach out; your journey to resolution starts here.

This structured approach not only highlights the key aspects of Chapeltown Citizens Advice but also provides a clear call to action for anyone in need of support. The combination of accessibility, comprehensive services, and positive feedback makes it an essential resource for the community.

👍 Reviews of Chapeltown Citizens Advice

Murshidah D.

5/5

i had an advisor called "Marlene" on the phone with me to help me through with my circumstances and she helped me a lot!really made my day!!she even provided me with other helpful things and tips to get me through my situation.just wanted to say what a great person she was even though it was through the phone but she has helped me a lot and guided me step by step with clear and helpful informations.thank you once again!

the phone took sometime to ring and and i had to wait quite a while for someone to pock up but it was worth the wait having to have such a great advisor to guide me,thanks!!!

Zakiya H.

1/5

If there was an option for zero I would give that.

-They never answer the phone.
-I have emailed a few times and received unhelpful replies with links to organisations that I could google search myself, and they have not answered my questions.
-I received a call back from an advisor called Sonia. She took my details of my situation but was not able to give me any advice, said she had to ask her supervisor about what to do. She gave me wrong information, told me to contact a solicitor firm as they give give free legal advice initially, but they do not. She said they had no one available to help me write a complaint. Very incompetent advisor and service.

Useless service and a waste of time, just do your own research. Do the work yourself, as you’ll do a much better job.

kelly C.

1/5

The options just send you into a loop I’ve been pressing the same exact options for about 15 mins now!!! Needs sorting, supposed to help people when they don’t know where else to turn to then it turns into a game almost

Jennet

5/5

I have utilised the services of many a Cab. Chapeltown Cab is by far the best. They're thorough, professional, keen on detail and know what they're talking about. Your allocated slot is what you get and more. Nicely decorated, clean building. Professional staff from varying races. 5 star all the time for me.

M D.

1/5

This bureau never returns your call, am very disappointed and this particular adviser name Mr Abdul Barri and immigration adviser this man not sure if he knows is a job. Also in the office with white people and keep saying how white people are racist. I wish nerve took my job to him. Because of him is still waiting on my partner doc to be the return of the poor job he did. Three months now still nothing. When you call and want to speak to him, he is busy with another client and will return your call, never. This man should never work in this place or be an immigration adviser. My complaint does not end yet. I will fight.

Mohamad R.

1/5

Absolutely useless... just showing they are working that’s all. Two charities that will receive £51 million in government funding to provide advice and support to claimants of universal credit (UC) signed gagging clauses that prevent them bringing the Department for Work and Pensions “unfairly” into “disrepute”. (Freedom of information).

Mohammed A.

1/5

Ridiculous. I went to the office they dont take appointments, they say call to to talk to an assessor. I called over 40 times yet there busy to take my call, and leave a message? Will get back to you 3 working days. Thats ridiculous. How could that be citizens advise? Through out the whole leeds theres no assessor available? You call this oart of the city council. Shame on you. Also i went to office at 1pm and they said we are not seing no one. Only mornings. Then why open till 5pm.

Lyn L.

5/5

Had to wait a bit even though had an appointment but overall really fantastic.. Don't know what we would do in this day and age without these organizations. Thank you so much for your help..