Chase Park Neuro Centre - Newcastle upon Tyne

Chase Park Neuro Centre, located at A: 8 Millfield Road in Whickham, Newcastle upon Tyne (NE16 4QA), is highly recommended as a specialized care provider. This facility stands out primarily for its expertise in neurological care and rehabilitation services, catering specifically to individuals who require dedicated support and recovery assistance.

A Centre of Specialized Care

The establishment is formally recognized as a Nursing home and a dedicated Rehabilitation Centre. Its core function revolves around providing high-quality care and support for individuals, with a particular emphasis on those recovering from neurological conditions or injuries. This specialized focus means the staff are likely well-trained in addressing the unique needs associated with neurological health, promoting recovery, and maintaining a high standard of living for residents.

Location and Accessibility

Chase Park Neuro Centre is situated on Millfield Road in Whickham, a part of Newcastle upon Tyne. The building itself is designed with accessibility in mind, featuring a Wheelchair-accessible entrance ensuring that visitors and residents of varying mobility levels can move freely. Furthermore, the premises offer a Wheelchair-accessible car park nearby, removing potential barriers for those who require it, thus making the facility welcoming and accommodating for everyone.

Contact Information and Online Presence

For those seeking more information or wishing to contact the centre directly, several avenues are available. The official contact number is 0191 691 2568, which can be dialed directly from any telephone. Additionally, the centre maintains an official website, accessible at chasepark.co.uk, although it might not exclusively detail the neurological aspects of the facility. This online presence allows potential residents, families, or interested parties to gather preliminary information and understand the scope of services offered by Chase Park.

Focus on Recovery and Well-being

A significant aspect of Chase Park Neuro Centre is its commitment to rehabilitation. This involves structured programs aimed at helping residents regain lost skills, improve mobility, and enhance their overall quality of life following a neurological event or diagnosis. The centre likely employs a multidisciplinary approach, involving healthcare professionals like physiotherapists, occupational therapists, and doctors to create personalized care plans tailored to each individual's recovery goals and needs.

Key Information for Potential Residents or Families

For individuals and families exploring residential or care options, Chase Park Neuro Centre offers a specialized service focused on neurological care. Prospective residents or their relatives should prioritize contacting the centre directly using the provided phone number or visiting the website for detailed brochures, prospectuses, and comprehensive information on admission procedures, costs, and specific services offered beyond the general description. Understanding the level of personalized care and the availability of specialized therapies is crucial in making an informed decision.

Community Perception and Feedback

The establishment has garnered attention through online platforms, particularly Google My Business, where it currently holds 41 reviews. This indicates a level of community engagement and public interest in the centre's services. The average rating stands at a respectable 4.1 out of 5, reflecting generally positive experiences reported by a portion of its users or past residents. This feedback serves as anecdotal evidence of the centre's performance in delivering care and meeting the expectations of those who have interacted with its services.

Additional Amenities and Services

While the primary focus is on neurological rehabilitation and nursing care, the mention of 'On-site services' suggests that the centre may offer additional conveniences for residents. These could range from personal care assistance, dining services, social activities, to potentially therapy sessions held within the premises. Such ancillary services contribute significantly to the holistic well-being of residents, ensuring their stay is comfortable and supportive, complementing the specialized medical and rehabilitative care.

The Overall Recommendation

Chase Park Neuro Centre emerges as a notable facility in the Newcastle area, particularly for those seeking specialized care related to neurological conditions and recovery. Its designation as both a Nursing home and a Rehabilitation Centre underscores its capacity to provide long-term care alongside focused recovery efforts. The emphasis on accessibility, both in terms of physical infrastructure and service provision, makes it an appealing option for many. With a positive online reputation based on numerous reviews and a strong average rating, it is considered a viable and recommended choice for individuals requiring dedicated support and rehabilitation services in the field of neurology.

👍 Reviews of Chase Park Neuro Centre

Christine M.

5/5

My dad has been a recent resident at Chase Park Care Home, just to say there are some truly dedicated staff there. The lead nurse Alina was absolutely brilliant with dad - professional, amiable caring, and dedicated.. I couldn't have wished for anyone better.
Also, the family liaison officer was warm, approachable, and has a terrific rapport with service users as well as family, which is imperative in this kind of work.
I personally found most of the staff were lovely, kind and caring. Among them Christine, Wendy,Tracey, Sindu Ramats to mention but a few.
A special mention to the household staff especially Ann and Liz who always welcomed us warmly and always had a good listening ear.

Paula C.

4/5

Chase Park has some wonderful staff but has had a lot of changes lately & some very good staff have left. Jane will be a huge miss, always approachable & excellent in her role, both with residents & families. Marion, family liaison is an absolute asset & I would be lost without her. Alina, the clinical lead & the nursing staff are amazing & very “on the ball”. Any medical issue has been dealt with swiftly, they always listens to any concerns & come up with a plan to resolve any issue. Therapy staff are amazing & can be very flexible in the timing of sessions. However, I do have concerns about changes with staffing levels & agency workers. Consistency, communication & knowledge are vital to someone with a brain injury. On the whole I am happy with the care my husband receives but am a bit apprehensive on what lies ahead.

Sofia S.

5/5

My dad has been a resident here for many years. This care home has wonderful surroundings and facilities, and really lovely staff. They are professional, well-trained, attentive and caring. One can tell this just by the way they speak to both the residents and their relatives/friends. It is reassuring to know that your loved one is being taken care of as well as they do here. Thank you to everyone and a special thanks to Andy and Lee!

Marion S.

4/5

Some very hard working staff & lovely & friendly atmosphere & all dedicated to clients needs. 😊 I don't normally write reviews but credit where it's due.. my husband is in there & has spent a lot of time in c park over the years but I can honestly say hand on heart I'm a lot happier as the improvements these past months have been great. Nothing is too much trouble. I've gave 4 stars as it's still improving & things take time to change,and I'm sure will continue to do so.... well done to all 👍much appreciated.

john G. M.

5/5

A little piece of secluded heaven in a small village to play bowls, meditate, chat with friendly bowlers who are always there to encourage anyone who would like to take up the sport and maybe join the club

Margaret T.

4/5

I call into the cafe here regularly as it's open to the public. The staff are lovely. They make the best healthiest quiche I've ever tasted. (without pastry) Coffee is perfect. Pleasant outside seating area and my little dog is always made very welcome. Ideal location next to the entrance into Whickham Park. Toilets on site..wheelchair accessible.

Cosette L.

2/5

I like loved living here and there is some great caring staff but there are too many bosses and not enough indians . The night staff are brilliant the food is not to my liking but if you like peppers or fast food you would like it there is a cafe and gym and pool on site the surroundings is beautiful the gardner is a brilliant gardener . I used to go to whickham park which also called chase park but has nothing to do with the home one think if your relative complains please believe them as they look after there staff

S D.

1/5

Some members of the care team are good and could be very good with the right managerial support and training, others ought to consider a career change. Management is very poor, as are standards of cleanliness, nutrition and communication with both relatives and residents. Concerns raised are barely acknowledged let alone dealt with appropriately. The overuse of agency staff has a detrimental effect on the whole place. Residents are under stimulated, have few activities or resources to make their lives of interest. The place is a depressing, soul destroying one and I wish I had never set eyes upon it let alone had to have personal dealings with it.