Cherry Blossom Care Home - Peterborough

GINA T.

The staff here truly do care about the residents that they feel warmth and love. Everyone there is doing a great job. We often have a banter with the receptionist Nicky. She is doing a great job as first point of contact. You guys are all a great team. Well done 👏🏽

sam J.

Working at Allegra Care - Cherry Blossom is an incredibly rewarding experience. The work culture here is truly supportive, and there’s a strong sense of teamwork. The management genuinely cares about staff well-being, offering training opportunities and encouraging professional development so that we can continue to grow in our roles.

The residents are the heart of what makes this place special. Getting to build relationships with them is such a fulfilling part of the job. The care home is well-organized, and there's a clear focus on high-quality care, which makes it easy for staff to provide the best service possible.

The team here is diverse and welcoming, and everyone is committed to creating a warm, positive environment not only for the residents but for each other as well. I would highly recommend Allegra Care to anyone looking to start or further their career in care—it's a place where you can make a real difference, learn new skills, and feel genuinely appreciated for the work you do."

Ann H.

We recently visited Cherry Blossom Care Home for a Cheque Presentation for Cancer Research . We were made to feel most welcome by staff and residents, and spent a lovely afternoon socialising with them all, and enjoying delicious cakes.
They donated the amazing sum of £450.00 to Cancer Research.
Can't thank them all enough !!

Stacey R.

While I do not have any experience in depth of this care home I was invited in the summer to judge an In house dog show with various different little classes.
I have to say the reception was warm and friendly and the residents were free to move around and were happy to be involved with the day, there was plenty of tea and coffee and the staff attended to all the residents needs.
Any care home that organizes and little dog show for its residents gets a thumbs up in my books!
Stacey
Well Dog Hydrotherapy
Bretton

Stephanie B.

I have been working in Cherry blossom for nearly 7 years doing the Foot care. I have worked in many homes and this is by far one of my favourites. The residents are well looked after, fed well, the house is clean, and the staff are so friendly. The activities team always go above and beyond to provide an exciting day to day entertainment for the residents who can participate. The receptionist Nicola who has been there since I started is welcoming with a big smile & is always helpful if I need anything. The hairdressers Laura & Lorraine are extremely lovely and make the residents feel fantastic week in week out. (This is a free service alongside footcare)
Families are welcomed into the home at all times. I love that every birthday is noticed (the beautiful flowers the residents receive on the day) and every special occasion is celebrated!

I have worked in the home around Covid too and the measures they put in place were outstanding ensuring all the residents were kept safe. People don’t realise how difficult it actually was to work on an environment like this mentally and physically so I take my hat off to all the staff!
I recommend this home to anyone living in the area. If I had any family members who needed this service, this would be my no1 choice!

Miss L.

I do NOT recommend this care home if your loved one does not have capacity. There always seemed a shortage of staff for 51 residents on the dementia floor. There are volatile & violent male and females patients who are able to wander into any room. My sister was pinched very hard by one female patient entering dads room on a visit. I had an encounter with another female patient for 15 mins was very volatile towards dad & I in his own room, staff did try to remove her but gave up in the end and left her with us. My dad was constantly covered in bruises from day one of his stay. No towels or flannels are left in patients en-suite, so when I found dad bleeding one day he was using paper towels to wipe his legs down, alerted staff, when asked where flannels and towels were they said they don't keep them in their rooms! A fall with a head injury was ignored until GP instructed ambulance 4 days later due to the medication dad was on. We were told in a meeting that there is a doctor on site (not the case). I feel the Manager just gives lip service and has poor communication skills, we were constantly chasing them up. The rules are made up as she goes along. I don't feel the staff get to know the health issues of patients so you’re constantly having to tell them what to look out for. Two water infections ignored said they couldn’t get water samples from dad yet we did in 10 mins of being there! Personal belongings always being looted from his room i.e. wheelchair, walking frame, shaver, three pairs of slippers disappeared dad sitting their freezing with no slippers on his feet. Laundry lady putting XL sized clothes in his drawers when he was a size medium and all his clothes labelled! Found soiled sheets and trashed room on on more than one occasion, spoke to the Manager and showed photos and said is that what we pay £1100 a week for, she agreed it wasn't acceptable. Was told that all his pictures would be put up by a maintenance man and that never happened so I took them back home realising they would probably be taken from his room or damaged like everything else! Asked for dad to go into nursing care in week 2 of his stay as was very concerned about him, but told NO by the Manager. Cherry Blossom staff were hostile on the day we moved him saying they had a nursing care floor and he could have gone up there! Proves they only wanted to know when they were losing £££££'s. Dad lost 4.5 kilos in 3.5 weeks I know he wasn't being helped with food & drinks. He also told us that he wanted a coffee on various visits but we couldn't find anyone to make one. When we phoned to check on him was always told he's dancing in the Dining Room! Something they say to make you thinnk hes happy! We moved him to Thorpe Wood Care home, they knew without meeting my dad that he needed nursing care! Its a very depressing atmosphere on the 1st floor no music for the residents who all look very sad and just wander up and down the corridors. My dad went in walking and talking and in 4 weeks was just a shell not able to do anything for himself. Heart-breaking to think of the neglect he went though when we trusted them to care for him. He died 12 days after leaving Cherry Blossom, thankfully in a lovely care home where they gave him the dignity he deserved. I didn’t want to give any stars but had to put one to leave review. When I asked a friend of a friend for an opinion about Cherry Blossom (lady who's high up in Care industry) she described the place as a “polished turd”. Just which I had known before he went in and so glad he didn't die in there as I would have never have forgiven myself. Don't believe the ratings, we did and we regret it.

Alan B.

I can't thank the care home staff enough for looking after my late sister who was partially paralysed following a stroke. The nursing care she received was first-class and there was always someone to feed her and give her drinks when required. The staff on the second floor were brilliant, especially Heather who always gave us good updates on how she had been when we visited. The other staff were equally caring and helpful. When she became too ill and needed to go to hospital, the nurse called me and discussed options with me (it was she who diagnosed what was wrong with her despite her being in hospital numerous times when doctors could find nothing wrong). I thank the staff and management for their care of my sister; she may not have been with them very long, but she could have received no better care.

John R.

Our father was transferred to Cherry Blossom Care Home from Peterborough City Hospital in July 2024 with terminal cancer. Sadly he died two weeks later, but within those few weeks, we could not fault the care, friendliness and compassion received by him and the family and friends who visited.
We would recommend Cherry Blossom Care Home to anyone facing a similar situation.