Chislehurst Surgery - Chislehurst

Introduction to Chislehurst Surgery

Nestled in the heart of Chislehurst, a charming town in the London Borough of Bromley, lies Chislehurst Surgery, a medical clinic that has been serving the local community for many years. This comprehensive guide will delve into the various aspects of this healthcare facility, providing a detailed and valuable insight into its services, location, features, and practical information, as well as highlighting the positive aspects mentioned in customer reviews.

Main Services

Chislehurst Surgery offers a wide range of medical services to cater to the diverse health needs of its patients. Here is a list of their key services:

• GP Services: The surgery provides a comprehensive range of general practitioner services, including consultations, health check-ups, and management of chronic conditions.
• Woman's Health: They offer a variety of services tailored to women's health, such as well-woman clinics, contraceptive services, and menopause management.
• Child Health: The clinic provides services for children, including baby checks, immunizations, and advice on child health and development.
• Travel Clinic: Chislehurst Surgery offers travel health services, including vaccinations and advice on staying healthy while traveling abroad.
• Phlebotomy Services: They provide blood tests and other phlebotomy services, ensuring that patients can have their blood samples taken in a convenient and comfortable setting.

Location and Access

Chislehurst Surgery is situated at 42 High Street, Chislehurst, making it easily accessible to both residents and visitors of the town. The surgery is located in the heart of Chislehurst, close to the bustling High Street and its array of shops, cafes, and restaurants. The nearest train station, Chislehurst, is just a short walk away, and several bus routes serve the area, making public transportation to the surgery convenient.

For those traveling by car, there is a wheelchair-accessible car park located at the rear of the surgery, ensuring that patients with mobility issues can access the clinic with ease. The surgery is also wheelchair-accessible throughout, with a ramp at the entrance and a wheelchair-accessible toilet available for use.

Featured Characteristics

Chislehurst Surgery prides itself on providing a high-quality, patient-centered service. Some of the unique features that set this surgery apart include:

• Appointments Recommended: The surgery encourages patients to book appointments in advance, helping to manage waiting times and ensure that patients receive the care they need at a time that suits them.
• Online Services: Chislehurst Surgery offers a range of online services, including appointment booking, prescription ordering, and access to medical records, allowing patients to manage their healthcare more efficiently.
• NHS Health Checks: The surgery provides NHS Health Checks to patients aged 40-74, helping to identify and manage the risk factors for heart disease, stroke, diabetes, and kidney disease.

Practical Information

Here is some essential practical information to help you make the most of your visit to Chislehurst Surgery:

• Opening Hours: The surgery is open Monday to Friday, from 8:00 AM to 6:30 PM. However, the reception desk closes at 6:00 PM. It is essential to arrive before this time to ensure that you can be seen by a healthcare professional.
• Contact Information: You can contact Chislehurst Surgery by phone on 2082958280, or via email at [email protected]. Their website, chislehurstmedicalpractice.co.uk, also provides a wealth of information about the services they offer.
• Out-of-Hours Care: If you require medical attention outside of the surgery's opening hours, please call 111, the NHS non-emergency number. In case of a life-threatening emergency, always dial 999.

Patient Reviews and Positive Aspects

Chislehurst Surgery has 82 reviews on Google My Business, with an average rating of 2.5/5. While the overall rating may not be perfect, several positive aspects can be extracted from the reviews:

• Dr. Brander at Woodlands: Several patients have praised Dr. Brander for her thoroughness, quick response times, and excellent bedside manner. One patient described her as "the best" and commended her for her prompt follow-ups via messaging.
• Convenient Location: Many patients appreciate the surgery's central location in Chislehurst, with easy access by public transportation and nearby parking.
• Appreciative Staff: Some patients have noted the helpful and friendly nature of the reception staff, who are often commended for their efficiency and professionalism.

While there are always areas for improvement, Chislehurst Surgery has clearly made a positive impact on the lives of many of its patients. This guide has provided a detailed overview of the surgery's services, location, features, and practical information, as well as highlighting some of the positive aspects mentioned in customer reviews. By focusing on these strengths and continually striving to improve, Chislehurst Surgery can continue to provide high-quality, patient-centered care to the community it serves.

👍 Reviews of Chislehurst Surgery

Nita N.

5/5

Doctor Brander at Woodlands is the best. She is thorough in investigations, always follows up with regular contact via messaging very quick in responding and a lovely lady too

sanjit B.

1/5

What an absolute joke. My wife and I needed our children immunisation verified for visas abroad, a stamp and signature. Was told that it would be two weeks for someone to look at the two forms with the immunisations and check them against their records. It has been close to three weeks and we have visited multiple times. The lady at the front desk has been extremely unhelpful and now the timeline for the children to get their visas in time has now passed. No care in the world. We were just told it could be 28 days and someone would call. Any Dr or nurse can sign the form. My colleagues paid their GP to do it and was done in a day. This is ridiculous!!! Disgusting service

Beat B.

1/5

Just called them for an enquiry other than scheduling an appointment. I was "caller number one in the queue" from the very beginning. However, don't be fooled as this means nothing with Chislehurst Surgery. Nobody could be bovvered to pick up the call for 40 minutes.
It is plainly obvious that you are nothing other than a nuisance and inconvenience for them. They do not care one bit about you, they care only about themselves.

Lynn M.

1/5

Waited one hour ten minutes for a shingles vacine. Booked 1PM on the 3rd sept . two staff on reception then another. Staff member joined no communication had my injection 10 past two just hope it's the correct vacine !!!!

Mariq

5/5

Just had my minor surgery with Dr. Yau and her assistant. They were amazing, very professional and extremely careful. Very happy with the care I have received. The reception staff was very helpful as well. Thank you 🙏😊

Nicola T.

1/5

If I could put less than 1 star I would.
This surgery was once very good but now its a complete shambles.
I had to wait approximately 6 days for a Doctor to phone me I was so.bad I phoned 111 who advised me to go to Beckenham Beacon, i saw a Doctor there who referred me to the Emergency Department at Princess Royal, I saw two doctors who were excellent but I.am totally disgusted with this surgery i can't believe i had to wait 6 days to speak to a Doctor, but he did apologise to me but it should never got to this stage.
I certainly would never recommend this surgery .

Sellin F.

1/5

Close this GP practice down NHS or intervene!!! It keeps getting worse, an absolute joke. Called GP for an appointment and was told it’s been triaged and a Dr would call me. 2 weeks now and no call from any doctor. What an appalling service!!

ali K.

1/5

I moved away a while ago but hearing how hard it is to get an appointment in a location you want and see a doctor you want even when you have to break down your medical issue to the non-medical secretary. I wonder which doctors support the changes.