Citizens Advice Basildon - Basildon

Citizens Advice Basildon

Citizens Advice Basildon is a well-established charity located in Basildon Centre, The, Basildon SS14 1DL, United Kingdom. Offering valuable services to the community, this organization prides itself on its commitment to providing support and guidance to those in need.

With a phone number of 8082787877, and a website at citizensadvicesouthessex.org, Citizens Advice Basildon is easily accessible and ready to assist.

Specializing in various areas of expertise, they cater to a wide range of needs, including legal, financial, and social issues. Their dedication to helping others is evident in their wheelchair-accessible entrance and parking lot, ensuring that no one is left behind in their pursuit for assistance.

With an average rating of 3.6/5 based on 19 reviews on Google My Business, Citizens Advice Basildon has received mixed feedback from its clients. While some have praised the organization for its efficient and helpful service, others have pointed out the high demand for their services and potential difficulties in obtaining assistance.

Nevertheless, the majority of reviews highlight the genuine commitment of the staff to help those in need, even if it means referring them to alternative sources of support if necessary. This dedication to the community is a testament to the values held by Citizens Advice Basildon.

In conclusion, Citizens Advice Basildon is a reputable charity that offers valuable resources and support to those in need. With wheelchair accessibility, a user-friendly website, and a dedicated team, they strive to make a difference in the lives of the community members they serve.

👍 Reviews of Citizens Advice Basildon

Igor C.

1/5

Tried to contact them for over a week now, but nobody picked up the phone and the webchat is always busy so completely useless service. They only work 3 times a week for 3 hours... Pointless and a waste of time.

Mark C.

5/5

Fantastic service even if they are in high demand if they can help they will and if they can't they will signpost to those who might be able to.

Daryl R.

1/5

0 star never pick up the phone and the chat online don't work keeps putting you through to the wrong people

Steve F.

5/5

Very professional and helped me out very well.
Down point was toilets were out of service only to be offered use the pub Just get them fixed

ALIEN I.

4/5

Very helpful and understanding staff with advice and guidance at a time of need🙏

Olayemi O.

4/5

Professional staff and good customer service.

Nigel F.

4/5

Needs a jolly up inside but has what you need !

Beverly C.

1/5

No option for a complaint that i need advice on