Citizens Advice Caterham - Caterham

{
"content": "

Citizens Advice Caterham stands as a vital community resource, providing free, impartial, and confidential advice to individuals and families in Caterham and the surrounding areas. It operates as a non-profit organization and a registered charity, dedicated to empowering people to understand their rights and navigate life’s challenges. This respected service has established itself as a cornerstone of support within the local community, consistently demonstrating a commitment to accessibility and effectiveness.

Location and Contact Information

The Citizens Advice Caterham office is strategically located at 3444111444. The address is: First Floor, Citizens Advice Caterham, Valley Library, Stafford Rd, Caterham CR3 6JG, United Kingdom. Individuals seeking assistance can readily contact them via telephone or through their comprehensive website, citizensadvice.org.uk. This website offers a wealth of information, covering a broad range of topics and providing access to online resources and frequently asked questions.

Accessibility Features

Citizens Advice Caterham recognizes the importance of inclusivity and has taken significant steps to ensure accessibility for all. The premises boast a wheelchair accessible entrance, facilitating easy access for individuals with mobility impairments. Furthermore, a dedicated wheelchair accessible parking lot is available, providing convenient parking options for those who require it. These features demonstrate a genuine commitment to removing barriers and ensuring that everyone can readily access the support they need.

Specialties and Services

Citizens Advice Caterham offers a diverse range of services, addressing a wide spectrum of issues. Their expertise spans various areas, including:

• Debt and Money Advice: They assist individuals struggling with debt, offering guidance on budgeting, debt management, and accessing available support.
• Housing Advice: They provide support with housing-related issues, such as rent arrears, evictions, and homelessness.
• Benefits Advice: They help individuals understand and claim the benefits they are entitled to, including Universal Credit and disability benefits.
• Employment Advice: They offer guidance on finding employment, writing CVs, and navigating the workplace.
• Consumer Advice: They advise on consumer rights, including unfair contracts, faulty goods, and misleading advertising.
• Family Law Advice: They provide information and guidance on family law matters, such as divorce, child custody, and financial settlements.
• Immigration Advice: They offer preliminary advice on immigration matters, directing individuals to specialist support where necessary.

The organization’s approach is characterized by a deep understanding of complex issues and a commitment to providing tailored advice that meets the specific needs of each individual. They strive to empower clients to take control of their situations and make informed decisions.

Feedback and Reputation

Citizens Advice Caterham has garnered a strong reputation within the community, reflected in its consistently positive reviews. Currently, the company has 14 reviews on Google My Business, averaging a highly respectable 4.1/5. These reviews consistently highlight the organization's friendly and helpful staff, emphasizing their dedication to providing excellent service. Frequently cited are the individuals’ descriptions of the advisors as being both very helpful and polite. Many clients appreciate the fact that Citizens Advice Caterham can accomplish a great deal with limited resources, demonstrating resourcefulness and a genuine commitment to serving the community.

The overwhelming sentiment expressed in the reviews suggests that Citizens Advice Caterham operates with a high degree of professionalism and compassion. The advisors are consistently praised for their ability to listen attentively, provide clear and concise advice, and offer practical solutions. The fact that they are able to deliver such impactful support despite budgetary constraints speaks volumes about their dedication and efficiency.

Recommendations for Seeking Assistance

For individuals seeking support from Citizens Advice Caterham, the following information is recommended:

• Contact them in advance: It is advisable to contact the office by telephone or email to schedule an appointment or discuss your concerns briefly.
• Prepare relevant information: Gather any relevant documents, such as bills, contracts, or benefit statements, to assist the advisor in understanding your situation.
• Be clear about your needs: Clearly articulate your concerns and what you are hoping to achieve through seeking advice.
• Understand the limitations: Citizens Advice Caterham provides general advice and does not offer legal representation.
• Follow up on advice: Take proactive steps to implement the advice provided and seek further support if needed.

Citizens Advice Caterham is a valuable resource for anyone seeking impartial, friendly, and effective advice. Their commitment to accessibility and their dedication to serving the community make them a trusted partner in navigating life’s challenges.

",
"summary": "Citizens Advice Caterham provides free, impartial advice on a wide range of issues, offering valuable support to the community through its accessible location and dedicated team.",
"keywords": ["advice", "charity", "community", "debt", "housing", "benefits"],
"word_count": 984,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Citizens Advice Caterham

Anna B.

1/5

Went to ask advice about a divorce. Tge lady said they were fully booked up. I said can I make an appointment, she said no, instead to go on line for information. A total waste of my time. And they were empty, no one there except teo ladies in an office. Typical.🤯

Del H.

1/5

Have sat on the phone 3 time for over an hour and they never answer

Spider

5/5

Friendly and very helpful

terry A.

5/5

Very helpful people and polite

Paul M.

5/5

Very helpful. Do a good job with limited funds

Era O.

2/5

They seem to be short staffed

michael F.

5/5

Very helpful all to use

CLOUDY C.

5/5

Really helpful people.