Citizens Advice Cradley Heath - Cradley Heath

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Citizens Advice Cradley Heath: A Beacon of Support

Citizens Advice Cradley Heath stands as a vital, non-profit organization dedicated to providing free and impartial advice to individuals and families within the Cradley Heath and Sandwell area. It operates as an integral part of the wider Citizens Advice Network, offering a crucial service to those facing a wide range of challenges, from financial difficulties to housing issues and employment concerns. The organization’s core mission is to empower people to resolve their problems and improve their lives, fostering a more just and equitable community.

Location and Contact Information

Citizens Advice Cradley Heath is conveniently located at Address: Reddal Hill Rd, Cradley Heath B64 5JG, United Kingdom. For immediate assistance, you can reach them by phone at Phone: 3444111444. Their website, citizensadvicesandwell.org.uk, provides comprehensive information about their services, frequently asked questions, and helpful resources.

Key Features and Accessibility

The service is renowned for its approachable and compassionate approach. Visitors consistently report a welcoming atmosphere and a genuine desire to help. The organization prioritizes accessibility, offering a wheelchair accessible entrance and a wheelchair accessible parking lot, reflecting a commitment to serving the entire community, regardless of mobility. They are skilled at navigating complex situations and providing clear, understandable advice.

What They Offer

While specific areas of expertise are difficult to pinpoint without direct quotes, the nature of the Citizens Advice Network suggests a broad range of support. Commonly offered assistance includes:

• Debt Advice: Helping individuals manage and reduce their debts.
• Benefits Advice: Guiding people through the complexities of social security and government benefits.
• Housing Advice: Providing support with housing issues, such as rent arrears and homelessness.
• Employment Advice: Offering assistance with job searching, discrimination, and employment rights.
• Consumer Advice: Helping individuals resolve disputes with businesses and understand their consumer rights.

Positive Reputation and Feedback

Citizens Advice Cradley Heath has garnered a consistently positive reputation within the community. The company boasts 40 reviews on Google My Business, with an average opinion of 4.1/5. Feedback consistently highlights the helpfulness, understanding, and genuine concern displayed by the advisors. Individuals frequently praise the team’s empathy and ability to explain complicated issues in a clear and accessible manner. It’s evident a strong emphasis is placed on building trust and providing personalized support.

Final Recommendation

For anyone seeking impartial, free advice and support to navigate personal challenges, Citizens Advice Cradley Heath represents an invaluable resource. We strongly encourage prospective users to visit their website at citizensadvicesandwell.org.uk to explore their services in detail and to schedule an appointment. Taking the first step towards seeking assistance can be daunting, but Citizens Advice Cradley Heath offers a supportive and empowering environment for individuals seeking clarity and guidance.

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👍 Reviews of Citizens Advice Cradley Heath

P P.

5/5

I visited this place with my wife for some financial advice on her pension. The account kate bond gave her some excellent advice on how to getting her pension funds without any hassle. What a fantastic service that these people who give up some of their spare time to. Helping others who have a financial crisis. Highly recommended to anyone.

Helen M.

5/5

Wonderful people, really helpful, genuine, understanding, and down-to-earth. Very empathetic with me about the situation.
Thank you 😊

D P.

5/5

Excellent service here. My first time of visiting, waited around 10-15mins before I was seen (10am) I expected to wait much longer.
Everything I needed was dealt with by a polite young gent in a professional manner. 5☆ service and thank you for your help.

Anastasia F.

5/5

The place you can find a great free advice

Mark

3/5

They couldn't help me but they do a good job

Jane R.

5/5

Thank you so much for sorting out my gas and electric bill, I had been trying to sort it out for days and was so upset, this was sorted with a couple of hours. Fantastic service, thank you again.

andrew W.

5/5

The man who saw me was very helpful and had a good knowledge of what he was talking about.

Alan R.

1/5

Completely useless. Front counter staff have no knowledge of anything other than what's printed on the wall, and everyone else is busy 'writing-up notes'. I was given the phone number for another branch, which was closed.