Citizens Advice Doncaster Borough - Mexborough Office - Mexborough

Citizens Advice Doncaster Borough - Mexborough Office Overview

The Citizens Advice Doncaster Borough - Mexborough Office, located at 18A Adwick Rd, Mexborough S64 0DB, United Kingdom, stands as a vital community resource. This non-profit organization operates under the broader umbrella of Charity, dedicated to providing free, independent advice to help solve problems and tackle challenges faced by individuals in the Doncaster Borough area. For those seeking assistance, the office can be contacted via phone at 8082787955.

Location and Accessibility

Situated at 18A Adwick Rd, Mexborough S64 0DB, the office is conveniently located and boasts accessibility features for those with mobility issues, including a wheelchair accessible entrance and a wheelchair accessible parking lot. These amenities ensure that everyone in the community can benefit from their services without barriers.

Website and Reviews

For more detailed information, visitors are encouraged to check the official website cadoncasterborough.org. The organization's online presence is complemented by a meaningful collection of reviews on Google My Business, with a total of 65 reviews and an average opinion of 3.8/5. This indicates a generally positive experience among clients, though it also suggests areas for improvement.

Specialties and Services

The office specializes in offering advice across a range of critical areas including benefits, debt, employment, and housing. The staff, known for their extremely helpful, knowledgeable, and affable demeanor, work diligently to provide guidance that empowers individuals to make informed decisions. While some may criticize the lack of a walk-in service, the téléphone number 8082787955 is readily available for those needing immediate assistance.

Personal Experiences and Recommendations

Several testimonials highlight the exceptional service provided by Citizens Advice Mexborough Office. For instance, one client expressed gratitude for the support received after dealing with a tribunal pip issue, noting the staff's dedication to ensuring they received disability payments and backdated payments. This personal success story exemplifies the office's commitment to its clients.

Information for Potential Visitors

When visiting the Mexborough Office, potential clients should be prepared to spend some time awaiting assistance as the bulk of inquiries may require a significant wait due to the high volume of cases. However, the wheelchair accessible facilities and the availability of contact information make this a welcoming space for all. It's recommended to call ahead or check the website for specific advice needed to optimize the visit.

👍 Reviews of Citizens Advice Doncaster Borough - Mexborough Office

George G.

5/5

Took nearly 2 hrs to get through, but good advice

Steve P.

4/5

If I was going to be critical I would say that the lack of a walk in service could be a problem for some. Otherwise the staff are really good, extremely helpful, knowledgeable and affable. You can't ask for much more than that!

Vallery M.

5/5

A big thankyou to Christine at mexborough who sorted my tribunal pip. Dwp rang me and lapsed my appeal. They have now given me disability payments and backdated. Thanks for your help 👍🙂

Alison F.

5/5

Extremely helpful! Very friendly volunteers and knowledgeable paid staff. (Dave) sorted a couple of problems i have had for nearly 2 years in a couple of hours. I could not have had better help. They are brilliant!!

Ian S.

5/5

Really can't fault the service these people provide, n can't thank them enough for all the help and surport they have given me

David A. C.

5/5

Very good the person that helped us would never have been able to fill the forms the lady was very good thank you

Debbie L.

5/5

Just had an appointment with
Chritine.
She was very helpful and we really appreciated it so much.
Thankyou.

New D.

1/5

Could never get anyone to on phone,4th time calling..Not evwryone has internet.And the Mexborough offices are big enough for social distancing appointments and 1 to 1 appointments too..