Citizens Advice Staffordshire South West (Cannock) - Cannock

Citizens Advice Staffordshire South West (Cannock): A Comprehensive Guide

Citizens Advice Staffordshire South West (Cannock) is a valuable and accessible resource dedicated to providing free, impartial, and confidential advice to individuals and families within the Staffordshire South West area. Located at 28 Beecroft Rd, Cannock WS11 1BG, United Kingdom, this non-profit organization plays a crucial role in navigating complex issues related to debt, employment, housing, and a wide range of other concerns. They operate with a strong commitment to empowering clients and promoting social justice. The team is dedicated to ensuring that everyone, regardless of their circumstances, has access to the information and support they need.

Contact Information & Website

For those seeking assistance, several avenues are available. The primary method of contact is through their dedicated Phone: 8082787874. Alternatively, prospective clients can utilize the convenient online enquiry form found on their Website: citizensadvicessw.org.uk. This platform allows for efficient communication and the initial gathering of information needed to assess the client’s needs. The website also offers a wealth of readily available resources and guidance on various topics.

Specialties and Services

Citizens Advice Staffordshire South West (Cannock) specializes in providing advice across a diverse spectrum of issues. They are particularly adept at assisting individuals with:

• Debt Management: Helping clients understand their debts, explore repayment options, and connect with debt counseling services.
• Housing Issues: Offering guidance on tenancy agreements, evictions, homelessness, and housing benefit claims.
• Employment Rights: Advising on unfair dismissal, discrimination, wages and working conditions, and redundancy.
• Consumer Rights: Providing support related to contracts, product defects, misleading advertising, and unfair trading practices.
• Benefits Advice: Assisting clients in navigating the complexities of state benefits and entitlements.
• Legal Issues: Offering preliminary advice and signposting to appropriate legal services.

The organization’s approach is centered around providing tailored advice, ensuring that each client’s situation is thoroughly understood and addressed. They prioritize building trust and fostering a supportive environment.

Accessibility & Facilities

Citizens Advice Staffordshire South West (Cannock) is committed to inclusivity and accessibility. They have a Wheelchair accessible entrance, ensuring that individuals with mobility impairments can easily access the premises. Furthermore, a Wheelchair accessible parking lot is available, removing another potential barrier to accessing their services. The office environment is designed to be welcoming and comfortable for all visitors.

Client Feedback & Reputation

The organization consistently receives positive feedback from its clients. Currently, Citizens Advice Staffordshire South West (Cannock) boasts 37 reviews on Google My Business, with an average rating of 4.4/5. These reviews consistently highlight the helpfulness, knowledge, and compassion of the advisors. Clients frequently commend the efficiency of the service and the clarity of the advice provided. Many users specifically mention the responsiveness of the team and the willingness to go the extra mile to assist them. The feedback underscores a dedication to delivering a high-quality service and building strong client relationships.

Operational Details

As a non-profit organization, Citizens Advice Staffordshire South West (Cannock) relies on the generosity of volunteers and donations to continue its vital work. Their operations are governed by a strict code of ethics, ensuring impartiality and confidentiality. They adhere to national and local guidelines, maintaining the highest standards of professional conduct. The team comprises experienced advisors equipped with the skills and knowledge to tackle a wide array of challenges. They actively seek to stay up-to-date with changes in legislation and best practices, ensuring that clients receive the most current and relevant information. The organization’s commitment extends beyond simply providing advice; they actively advocate for systemic change to address the root causes of social inequality.

Key features of Citizens Advice Staffordshire South West (Cannock) include:

• Free and impartial advice: Services are provided without charge and advisors offer unbiased guidance.
• Confidentiality: Client information is treated with the utmost discretion.
• Expert advisors: Staff members possess specialized knowledge in various subject areas.
• Community focus: The organization is deeply rooted in the local community and committed to its well-being.

In conclusion, Citizens Advice Staffordshire South West (Cannock) represents a valuable asset to the community, offering accessible and effective support to individuals facing a diverse range of challenges. Their commitment to client empowerment, combined with their dedication to providing high-quality advice, makes them an indispensable resource for anyone seeking guidance and assistance.

👍 Reviews of Citizens Advice Staffordshire South West (Cannock)

Neil T.

5/5

I approached these people today to seek advice on an issue I am having with a company I have been dealing with. I needed to clue myself up with consumer protection.
I spoke to Barry on the phone and he was very informative and gave me a lot of very useful and helpful information.
I would certainly recommend.

Viv H.

4/5

Made an enquiry using their web form and they did reply by e mail within the time frame given.
It did say, you'd get a call back but in my situation the e mail and signposting was fine.
Thank you Citizens Advice.

Milan T.

5/5

An invaluable source of reference and advice. Shameful that it has to be a charity constantly fighting for funding and forever battling local and regional government cut backs. My heartfelt thanks and appreciation go out to all those involved in Citizens Advice. Thank you.

scott A.

5/5

Very helpful staff and helped me sort my problem out

Marcus K.

5/5

Went in for a quick enquiry staff couldn't help enough really professional and none judgemental

wendy M.

5/5

Really friendly staff...helped me a great deal..

Steven R.

5/5

Good service very helpful.

Janet W.

5/5

The lady that we spoke to was lovely and friendly with everyone that she spoke to and very helpfully