Concern Worldwide (UK) - London

小澤o

I am a student. I had agreed to donate in a form of monthly subscription although I can't even afford monthly eating out with my friends, cuz I thought it was a better way to spend money. After several months, when I started to financially struggle, I contacted them to cancel my subscription. They replied in email saying "Thank you for your email, unfortunately we are unable to cancel the 15th of Junes payment as this has already been requested with your bank but we will have this cancelled going forward for you and you will receive a letter as confirmation of the cancellation."

They charged me for June 15th, understandably. However, turned out they did not send the "letter" and kept charging me for July, which is one month and one week later from email above. I am already financially struggling, and this unexpected expense is not a joke. If you wanna target college students, at least take our financial status seriously and don't take donations for granted.
Worst donation experience ever.
Even when I recover from current financial struggle, I would donate to another organisation.

Charlotte M.

A great charity working towards ending extreme poverty in the world's hardest to reach places. They have a great mix of emergency response work as well as longer-term programmes to help families transform their lives.

Jovia N.

Your doing a great job and changing people's lives in many ways. well done though some of your staff in one African country are terrible people and they are going to destroy the image of Concern worldwide. some of these individuals have messed up people's lives and are getting away with it being that their working for a big organization. please you need to teach them how they behave out there in the public and with the community there working in.

Jane W.

Still waiting to hear why a lot of money was attempted to be taken out of my bank account. Fortunately I do not have that particular amount in my acc. Then another small amount was tried and taken!! Hopefully my bank got it back. No one has contacted me from the charity although I made a complaint.

Joanna F.

Impressive charity and experienced staff - would recommend engaging and/or donating towards a worthy cause.

siobhan S.

This is a great charity, and does incredible work, and the street fundraisers are lovely too!

Giulia T.

Great webite. Super easy to see the projects they are working on and get involved.

Tanya R.

Great charity, doing fantastic work in some challenging places.