disAbility Cornwall & Isles of Scilly - Hayle

Address: Units 1 G/H Industrial Estate, Guildford Rd, Hayle TR27 4QZ, United Kingdom.
Phone: 1736759500.
Website: disabilitycornwall.org.uk
Specialties: Charity.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space, Free of charge street parking, On-site parking.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of disAbility Cornwall & Isles of Scilly

disAbility Cornwall & Isles of Scilly Units 1 G/H Industrial Estate, Guildford Rd, Hayle TR27 4QZ, United Kingdom

☎️1736759500

⏰ Open Hours of disAbility Cornwall & Isles of Scilly

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–4:30 pm
Saturday: Closed
Sunday: Closed

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DisAbility Cornwall & Isles of Scilly

DisAbility Cornwall & Isles of Scilly is a well-established charity located at Units 1 G/H Industrial Estate, Guildford Rd, Hayle TR27 4QZ, United Kingdom. The organization is dedicated to providing support and services to individuals with disabilities in the Cornwall and Isles of Scilly regions.

The charity offers a range of facilities and amenities to ensure accessibility for all visitors. These include a wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, wheelchair-accessible toilet, and gender-neutral toilets. The organization is also known for its LGBTQ+ friendly and transgender safe space environment.

In addition to their accessible facilities, DisAbility Cornwall & Isles of Scilly provides free of charge street parking and on-site parking options for visitors. The organization has received positive feedback from its customers, with an average rating of 4.6/5 based on 10 reviews on Google My Business.

The charity's commitment to creating an inclusive and accessible environment has earned them a strong reputation in the community. With their range of services and facilities, DisAbility Cornwall & Isles of Scilly continues to make a positive impact on the lives of individuals with disabilities in the Cornwall and Isles of Scilly regions.

Specialties

Charity

Other Points of Interest

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Free of charge street parking
On-site parking

Contact Information

Phone: 1736759500

Website: disabilitycornwall.org.uk

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"summary": "DisAbility Cornwall & Isles of Scilly is a well-established charity located in Hayle, United Kingdom, dedicated to providing support and services to individuals with disabilities in the Cornwall and Isles of Scilly regions.",
"keywords": ["DisAbility Cornwall", "charity", "accessibility", "wheelchair accessible", "LGBTQ+ friendly", "transgender safe space", "Cornwall"],
"word_count": "396",
"quality_score": "8",
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"language_used": "en"
}

👍 Reviews of disAbility Cornwall & Isles of Scilly

disAbility Cornwall & Isles of Scilly - Hayle

Mariuca G.

1/5

I am writing this review to share my deeply disappointing experience with Carers Disability Cornwall, whom I contacted regarding some
Support with my daughter’s disability. I intend to raise awareness for others in similar situations so they can be better informed about the challenges I face.

In June of this year, an employee of Disability Cornwall Services contacted me via email, introducing herself as the person who would assist me in securing funding for driving lessons. Obtaining a permanent UK driving license was essential for me, as it would allow me to better support my daughter, who faces significant health and mobility challenges.

Initially, I was optimistic. However, the process quickly became frustrating. When I suggested using my current driving instructor—an experienced professional who had successfully helped individuals like me—one employee dismissed the idea, stating that the instructor was too expensive. Despite my concerns, I trusted her judgment and agreed to follow the organization’s guidelines, hoping for a fair alternative.

Unfortunately, the situation worsened. After rejecting my instructor, the same employee informed me that she was unable to find another suitable instructor. The only option she offered was for a manual car, which I was unable to drive. She assured me she would update me as she continued the search, but I never received any follow-up.

After waiting anxiously for months, I decided to call the organization today, six months after my initial inquiry, to ask about the status of my case. To my shock, I was told that the organization had already decided not to apply for my lessons and had passed this information to my social worker. However, I was never informed about this decision, leaving me waiting in limbo for half a year with no communication or resolution.

This experience has been incredibly disappointing. The lack of professionalism, transparency, and empathy from Carers Disability Cornwall and its employees is unacceptable. Families like mine, already facing significant challenges, should not be left uninformed and unsupported for such an extended period.

I have all the emails and correspondence to substantiate my claims, and I believe it is important for other parents and individuals seeking support from this organization to be aware of how poorly my case was handled. Waiting six months for a resolution, only to be dismissed without proper communication, is a clear failure of duty.