Dougie Mac Burslem Warehouse - Stoke-on-Trent

Introduction

Nestled in the heart of Burslem, Stoke-on-Trent, Dougie Mac Burslem Warehouse, located at Unit 4 Federation Rd, offers more than just a retail space; it's a beacon of hope and support for the local community. Operated by Douglas Macmillan Hospice, the warehouse serves as a vital fundraising hub, enabling the charity to provide essential hospice services throughout Stoke-on-Trent and North Staffordshire.

Main Services

• Charity Shop: The warehouse is a charity shop, selling a wide range of pre-loved items, including clothing, books, homeware, and bric-a-brac. Proceeds from sales directly support Dougie Mac's hospice services.
• On-Site Services: The warehouse offers additional services such as a café, where visitors can enjoy a drink and a bite to eat while supporting the cause. There's also a bookstall and a furniture store within the same complex.
• Hospice Services: As part of Douglas Macmillan Hospice, the warehouse contributes to services like adult care, children's care, and young adult care, as well as research and bereavement support.

Location and Access

The warehouse is situated in Burslem, Stoke-on-Trent, ST6 4HU, just off the A500, making it easily accessible by car. It's also served by local bus routes, with the nearest stop, 'Federation Road,' just a short walk away. For those using public transport, the following bus services stop nearby: 17, 18, 21, 22, 164, and 165.

For those with mobility issues, the warehouse offers a wheelchair-accessible entrance and a designated wheelchair-accessible car park.

Featured Characteristics

• Spacious Layout: The warehouse boasts a large, well-organized floor plan, making it easy for shoppers to browse and find what they're looking for.
• Regular Stock Updates: The warehouse receives new stock daily, ensuring a fresh and ever-changing selection of items.
• Community Hub: More than just a shop, the warehouse serves as a community hub, hosting events and offering volunteering opportunities.

Practical Information

Opening hours are Monday to Saturday, 9:00 AM to 5:00 PM, with late-night shopping on Thursdays until 8:00 PM. The warehouse can be contacted by phone at 1782344348 or via their website at dougiemac.org.uk.

Donations of good-quality items are welcomed and can be dropped off during opening hours. The warehouse also offers a home collection service for larger items.

Positive Aspects from Reviews

With an average rating of 4.4/5 from 432 Google reviews, Dougie Mac Burslem Warehouse receives high praise for its friendly staff, cleanliness, and well-organized layout. Shoppers appreciate the variety of items on offer and the value for money. The community spirit and support for the hospice are also frequently mentioned, with one reviewer commenting, "I always enjoy shopping here. The staff are so friendly and helpful, and it's great to know I'm supporting a fantastic local charity."

👍 Reviews of Dougie Mac Burslem Warehouse

Sarah

5/5

I had such a lovely experience at this charity shop. The staff were so friendly and welcoming, and really helpful when I was looking for a new bed. It’s clear they genuinely care about the work they do, and their kindness made the visit feel extra special. The shop itself was well-organised, with a great selection at affordable prices. I’ll definitely be visiting again – it’s always nice to support a good cause and be met with such wonderful service.

David J.

5/5

Just wanted to say what a great place this is with very friendly and helpful staff. Item was described as "spares/repair" and the staff took the time to explain what was known about it so I took a chance and now I`ve cleaned it up it works as new.(Thorens record deck - great bargain ! )

Jody G.

3/5

Before it got moved around, it was a great place to go for books and could find old books too now there isn't even half of what they had.
It is also very hard to navigate around the large appliance/furniture area with a pushchair now.
If its busy (which i know is good for them), then its hard to get anywhere, especially when you have an autistic 2 year old in a pushchair who can easily grab off the shelving.
The man who served me was great, chatty, and made us laugh 😃
However, none of this will stop me from going to this charity shop due to how they helped my mum 20 years ago during her last final months.

D T.

5/5

My favourite charity shop! Had some of my best finds here. It's huge, lots of stock and so reasonably priced. Go early and mid week if you prefer a quieter store, in the afternoon and on weekends its very busy.

John W.

5/5

I visit every Saturday with my wife. Lots of great bargains. Staff are greatly lovely and always happy to help. Delightful and clean. The furniture lady let's me rest on the sofas well my wife shops.

Marian R.

5/5

Visited today after seeing on their Facebook page that they had some great prices on the furniture stock. Kirsty was very helpful. I do pop in regularly as the items they have changes daily. ‘I usually come away with something!
Have to give praise to the two DM Furniture delivery guys, who went above and beyond to ensure the furniture was delivered in situ. Having to take the legs of the table and then putting it all back together. Didn’t get their names, but one of them was from London.
5 Star 🌟 service.

Lynn D.

5/5

This is my favourite charity shop , I come every week and always pick something up . Lovely Bric a Brac section and lots of clothes , prices are always very reasonable too compared with other charity shops . Staff are all really nice and friendly

Gary E.

5/5

Always plenty of bargains to be had ,staff are super friendly and a special mention to Stephanie, nothing is to much trouble and Always happy to help with any questions