Dumfries & Galloway Advocacy Service - Dumfries

Dumfries & Galloway Advocacy Service (DGAS) is a non-profit organization that offers support to individuals who require assistance in expressing their views and needs. Located in Dumfries, Scotland, DGAS is dedicated to helping those who face challenges in advocating for themselves due to disability, mental health issues, or social disadvantage.

Characteristics: DGAS is an independent organization that provides confidential and professional advocacy services. They support clients in various settings, including hospitals, care homes, and community-based services. Their team of advocates is highly trained and experienced in working with vulnerable individuals, ensuring that they receive the support they need to access the services they are entitled to.

Location: The organization's headquarters is located at Hestan House, Crichton Business Park, Bankend Rd, Dumfries DG1 4TA, United Kingdom. This location is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for clients with mobility issues to access their services.

Contact Information: DGAS can be reached by phone at 1387247237. They also have a website, dgadvocacy.co.uk, where clients and interested parties can find out more about the organization and the services they offer.

Specialties: DGAS specializes in providing advocacy services to those who require support in expressing their views and needs. They work with clients who have a wide range of issues, including mental health, disability, and social disadvantage. The organization is committed to promoting the rights and interests of vulnerable individuals, ensuring that they receive the support they need to live independent and fulfilling lives.

Opinions: DGAS has received 7 reviews on Google My Business, with an average rating of 2.3/5. While some reviewers have praised the organization for their dedicated and supportive advocates, others have criticized the organization for their limited availability and slow response times.

Overall, Dumfries & Galloway Advocacy Service is a valuable resource for those who require support in advocating for themselves. Their experienced and highly trained advocates are dedicated to promoting the rights and interests of vulnerable individuals, ensuring that they receive the support they need to live independent and fulfilling lives. If you or someone you know requires advocacy support, we recommend contacting DGAS through their website or by phone to learn more about their services and how they can help.

Reviews of Dumfries & Galloway Advocacy Service

Amanda Jones

1/5

Spoke to one of the male members of staff over the phone. He was one of the most arrogant, condescending, patronising and pompous people I have ever had the displeasure to speak with. I have no idea who he thinks he is and why on Earth he is employed by this service with his disgraceful customer service attitude. I find it hard to believe no one at this organisation is aware of his attitude, or that there are not regular complaints about him.

Peter C

2/5

I've been referred to this service three times now over the past 4.5 years.
The first time I was very impressed by a genuinely caring young lady who really helped (unfortunately since left the service).
The second time a senior male worker who was clearly not really interested in helping me.
The last time (June 2022) I was for an unexplained reason passed from one staff member after an initial telephone session to another, just before an actual meeting.
I felt really uncomfortable as this person (another senior male staff member) was so condescending and actually was supporting a local social housing "officer" (who has a well established reputation for being a discriminatory bully and a liar) more than myself!
So I guess you might be lucky and end up with an enthusiastic staff member (if there are currently any?) or a less interested, inappropriately qualified one!

Elizabeth Young

1/5

They choose who to help to make service look better than it really is-be careful !!!

Anne

1/5

No help at all this time, phone for advice and it's we need to open a new file

Pamela Smallridge

5/5

Tina armstrong

1/5

Derek Pennycook

5/5