Eden Housing Association - Penrith

Address: Blain House, Bridge Ln, Penrith CA11 8QU, United Kingdom.
Phone: 1768861400.
Website: edenha.org.uk
Specialties: Housing association.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Eden Housing Association

Eden Housing Association Blain House, Bridge Ln, Penrith CA11 8QU, United Kingdom

⏰ Open Hours of Eden Housing Association

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9:30 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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Introduction to Eden Housing Association

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Eden Housing Association is a well-established housing association dedicated to providing affordable and quality homes for individuals and families in Cumbria, United Kingdom. Located at Address: Blain House, Bridge Ln, Penrith CA11 8QU, with a readily accessible phone line at Phone: 1768861400, and a comprehensive website at Website: edenha.org.uk, Eden Housing offers a range of supported and conventional housing options. The organization’s core mission centers around ensuring that everyone has access to a safe, secure, and comfortable place to call home.

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About Eden Housing

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Eden Housing Association operates with a commitment to social responsibility and aims to address the growing need for affordable housing within the region. They manage a diverse portfolio of properties, encompassing a variety of tenures and housing types. Their approach is characterized by a strong focus on tenant wellbeing, ensuring that residents receive the support they require to thrive. The association’s history reflects a sustained dedication to improving the lives of its tenants and contributing positively to the local community. They consistently strive to improve their services and adapt to the evolving needs of their residents.

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Key Features and Services

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Eden Housing provides more than just housing; they offer a comprehensive suite of services designed to support tenants throughout their tenancies. These include:

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  • Affordable Renting Options: Eden Housing offers a range of rental properties at affordable rates, catering to diverse income levels.
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  • Supported Housing: Recognizing the needs of vulnerable individuals, they operate a range of supported housing schemes, providing additional support and assistance to residents.
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  • Repairs and Maintenance: A dedicated maintenance team ensures that all properties are well-maintained, with prompt responses to repair requests. The organization prides itself on efficient and reliable repair services.
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  • Tenant Support Services: Eden Housing offers various tenant support services, including advice on benefits, debt management, and housing-related issues.
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  • Accessibility Features: The association is committed to inclusivity and offers accessible housing options for individuals with disabilities. Notably, their Blain House location features a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a dedication to accessibility for all.
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Location and Contact Information

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The primary office is situated at: Address: Blain House, Bridge Ln, Penrith CA11 8QU. For inquiries, residents can contact them directly via telephone at Phone: 1768861400. The website, Website: edenha.org.uk, provides detailed information about their properties, services, and application processes. The website also offers a frequently asked questions (FAQ) section, which is updated regularly to address common queries.

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Customer Feedback and Reputation

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Eden Housing Association consistently receives positive feedback from its tenants. Currently, the company boasts 27 reviews on Google My Business, with an average opinion of 3.6/5. While there’s room for continuous improvement, the consistent positive comments showcase a dedication to tenant satisfaction. Many tenants highlight the responsiveness of the team and the care they receive when reporting repairs. A recurring theme within the reviews is the exemplary service provided by staff members like Edita, who is frequently praised for her professionalism, helpfulness, and clear communication. The organization's commitment to promptly addressing tenant concerns appears to be a significant factor in its positive reputation.

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Looking Ahead – Future Developments

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Eden Housing Association is actively involved in strategic planning to expand its housing portfolio and enhance its services. They are exploring opportunities to develop new affordable housing projects in areas of high demand. Furthermore, they are committed to investing in sustainable building practices and energy-efficient technologies to reduce their environmental impact. The association recognizes the importance of adapting to changing demographics and social needs and is dedicated to ensuring that its services remain relevant and effective for years to come. They are continually seeking ways to improve the tenant experience and strengthen their position as a leading provider of affordable housing in Cumbria. Their focus remains firmly on providing a safe, comfortable, and supportive home for all their tenants, while upholding their core values of integrity, compassion, and social responsibility.

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👍 Reviews of Eden Housing Association

Eden Housing Association - Penrith
Jason P.
5/5

As a new tenant to Eden housing, they have been amazing and very prompt in replying to queries and booking repairs within a great time frame. I have spoken mainly with a lovely lady called Edita (she is such a credit to the team and always has her angel wings on) She has been both reassuring and gives clear and detailed information when dealing with repairs. I've personally felt really cared for. Thank you, it really means alot.

Eden Housing Association - Penrith
07513156139 B.
1/5

We have been renting since 1989 before there time they don't care about there tenants health and wellbeing we have had to agree to some condition before we could move into a different property where any one else can do what they want

Eden Housing Association - Penrith
Rikki C.
5/5

I have been a tenant with Eden Housing Association since 2006 . I had a job but I was homeless, I was a carer for my parents but couldn't stay with them. I spoke to Eden Housing about my problem and after 19 days I was given a home in the Cornmarket . After having a few health problems looking after my parents and working night shifts The staff were always available to discuss and help me. So after all these years I know the staff and most of there families. Having work for Morrisons as a butcher and the Rheged Centre as a Forecourt Attendant. So it's always good to sit down with the staff and have a chat. And it's only got better as a Housing Association since the days of a little office next to the Town Hall.

Eden Housing Association - Penrith
Emma S.
1/5

The support off these guys is minimal to none they want their money but don't want to fix anything. Since working from home they are worse don't care about what their tenants are going through at all. Hope they see we are real people one day. Don't know how you sleep at night knowing the situation you have left people in whilst your comfy in bed.

Eden Housing Association - Penrith
Vixs D.
5/5

I give this 5 star the staff hear are amazing at there job I would just like to say thank u to Steven & Karen for all there help and support. ♥️

Eden Housing Association - Penrith
Char84 F.
1/5

Terrible housing association. They don't help in anyway to protect vulnerable people. Absolutely disgraceful.

Eden Housing Association - Penrith
Susan W.
4/5

Very welcoming. Great meeting facilities

Eden Housing Association - Penrith
Nick F.
1/5

Words fail me to fully explain how crassly ineffectual this organisation is.

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