Foundation Home Loans - Bracknell

David

Been fighting with company for 2 years over a mis-sold interest only mortgage . It has got to the stage where my mother signed my dads signature to take out the mortgage ( without a witness present ) . This so called professional company are about to send my dad homeless due to the fact there unprofessionalism and lies about not needing a witness present when the signature took place . My dad is about to put the house on the market as a last gasp option to gain something from a family home for over 35 years only to be told from the selling lawyer for the house that what Fountation Home Loans is doing is wrong and there should be a witness present for both my mum and dad to sign the documents . However my dad is 100% sure he never signed this document for the intetest only mortgage . Expect this to be taking to the National Papers over this unprofessionalim and expect to see this going to Court .

Abode Mortgages Limited

Very straightforward application process, followed up within 24 hours by a phone call from the underwriter on the case Liz Henderson. Liz talked through the application and what supporting documents she wanted which was all followed up by a confirmation e-mail on the 23rd July. The clients were then on holiday for 10 days and on their return the valuation was carried out, some additional supporting documents were requested and the case went to Offer on the 19th August...not bad for a relatively complex case! Would I use Foundation Homeloans again? Absolutely! A lender that looks for solutions not problems!

Kirsty Albin

I had a really tricky case to place and other lenders could not get their head around sole trader expenses, causing huge delays for the applicant who had a deadline. Lots of back and forth, false promises, additional documents requested, and they even made him go through 3 months credit card statement confirming business and personal expenditure, to advise it all had to be included as business anyway! I spoke with Fiona, who used to be my BDM when based with another firm, and discussed the case. She struggled to see the issue as it seemed straight forward based on FHL criteria. A breath of fresh air! Patrick, my new BDM supported the application along with Fiona and the case was passed to Emma, the underwriter. Emma viewed the case exactly the same way as Fiona and Patrick and called (yes called!) to run through a few queries which were answered easily. My initial enquiry was on the 19th Sept, the full application was submitted 23rd Sept, underwritten 25th Sept, valuation instructed 26th Sept and offered 1st Oct! Absolutely amazing service and other lenders should take a leaf out of FHL book. I have a very happy applicant who will now save thousands as he no longer has to opt for equity release thanks to FHL. Solution literally found! I look forward to placing more applications with you.

Graeme Cumberland

Great service. I've used this lender twice in recent times. They don't just provide off the shelf underwriting. They take a holistic view and real world common sense approach. Their team took ownership of the applications to see them through to offer. I'll be using them in the future.

Angela McKay

I had never applied for a holiday let product before nor had I ever used Foundation before either. I called on my BDM, Cheryl Power and wow, what a service and support she was. She guided me through the process, always answered my calls and emails (with speed and accuracy but also with professionalism and friendliness). What a great asset you have in this lady, I could not have achieved the result I did for my client without her support.

Brilliant service from you all, thank you!

Nab1uk

Not the best for sorting out your financial situation, takes them 3 weeks to reply to e mails, that's if they do reply back, (many times this has happened) then they have to back date everything because they haven't read the reply email from myself! Read their turst pilot reviews!!

Muhesh Saini

EXCELLENT SERVICE! I wanted to take a moment to express my deepest gratitude for the outstanding service provided by your team during the recent refinance process for our entrepreneur borrowers. Your dedication and commitment to going the extra mile did not go unnoticed.

In particular, I would like to extend my appreciation for arranging a telephone call with the senior underwriter, our borrower, and their accountant. This level of personalised attention and effort truly exemplifies your commitment to ensuring the best possible outcome for our clients.

Jake Guymer

The team made sure my client received a seamless service and they have helped massively in the past aswell. Keep the good work up.