Glamorgan House Family Development Centre - Swansea

Andrew C.

I am honoured to write this testimonial for Resna and the entire team at Glamorgan House Contact Centre in Swansea. During a profoundly challenging and traumatic period in my life, their professionalism, dedication, and care have been nothing short of exceptional.

The team at Glamorgan House Contact Centre played a critical role in ensuring the safety and well-being of both my daughter and me during our six supervised contact sessions. Their meticulous attention to detail and unwavering commitment to providing a safe and supportive environment made an immense difference in our lives. Despite the emotional turmoil I faced due to enforced parental alienation by my perpetrator, the staff at Glamorgan House were always there to protect us, offering both physical safety and emotional support.

Resna, in particular, exemplified what it means to be a true professional. Her compassion, understanding, and skill in handling these sensitive situations were remarkable. She, along with her entire team, ensured that every aspect of the contact sessions was managed with the utmost care, from the initial correspondence to the thoughtful aftercare that followed. Their efforts provided a much-needed sense of stability and security during a time when I was navigating extreme trauma.

The team at Glamorgan House Contact Centre are real-life super savers. Their work goes beyond merely facilitating contact sessions; they truly care for the well-being of the families they serve, and their impact on my life has been immeasurable. I will forever be grateful for the protection, professionalism, and kindness they have shown my daughter and me.

If there is anything I can do to support Glamorgan House Contact Centre in return, either now or in the future, please do not hesitate to let me know. I wholeheartedly recommend their services to any family in need of a safe, compassionate, and professional environment for supervised contact.

Warm regards,

Andrew Ciaburri

Shaun C.

Very nice people to work with. And my honest opinion is.. They are the only ones who knows how to do their job the way it's meant to be done. If only cafcass and family courts could put the efforts in that these guys do that's all I can say. Thank you for all your hard work guys. Its much appreciated 👏

Lona K.

The place is functional and in a way impersonal, but bear in mind it is for a certain purpose therefore you should not expect too much friendliness from them.
They aim to fulfill the court's orders regarding the contact between children and their estranged family members. That's it. It is most of the time working out well for families but there are a lot of cases when things just got worse, they even forced the children to meet the family member. The children did suffer from it every single time.

Jonathan D.

Terrible place, under trained staff who can’t follow their own rules and are willing to do anything for an easy life

Michael D.

Very helpful team and a amazing charity run centre for parents to see their child/children

Roy P.

This is a charity providing a safe neutral place for none resident parents to have contact with their child and so help to nurture that child parent bond.

Kevin O.

A couple of administrative issues aside I found the staff to be helpful, fair and accomodating in what must be an emotionally challenging environment.

royston A.

They need your help, an important venue for parents and children. Go on_ help them out become a volunteer.