Helping Hand - Burntwood

Helping Hand: A Comprehensive Overview

For individuals seeking a reliable and accessible thrift store experience, Helping Hand stands out as a commendable choice. Located at 68 High St, Chasetown, Burntwood WS7 3XF, United Kingdom, this establishment offers more than just a place to find discounted clothing and household goods; it provides a supportive service with a strong commitment to community accessibility. The phone number for Helping Hand is 1543676909, and while they currently do not maintain a dedicated website, their presence is steadily growing through positive customer feedback and local engagement.

About Helping Hand

Helping Hand operates as a specialties thrift store, dedicated to providing affordable and sustainable options for its customers. The store’s core mission revolves around offering pre-owned items – clothing, furniture, household goods, and more – at significantly reduced prices. This not only benefits budget-conscious shoppers but also contributes to reducing waste and promoting environmentally responsible consumption. The management team emphasizes a carefully curated selection, ensuring quality and presenting an appealing range of items for all tastes and needs. They strive to create a welcoming atmosphere, fostering a sense of community and encouraging repeat business.

Location and Accessibility

The store’s physical location at 68 High St, Chasetown, is easily accessible, situated within a vibrant and convenient area. It’s particularly noteworthy that Helping Hand has invested heavily in ensuring wheelchair-accessible features, demonstrating a dedication to inclusivity. This includes a wheelchair-accessible car park and a wheelchair-accessible entrance, making it a welcoming space for individuals with mobility challenges. Furthermore, the store is designed for a quick visit, allowing customers to browse and make purchases efficiently. The surrounding area offers various amenities, including local shops, restaurants, and public transportation options, further enhancing its convenience.

Customer Opinions and Ratings

Helping Hand consistently receives positive feedback from its clientele. Currently, the store boasts 7 reviews on Google My Business, reflecting a generally favorable perception of the establishment. The average opinion stands at a solid 4.3 out of 5 stars, highlighting the satisfaction customers derive from their experiences. Here’s a summary of what customers frequently mention:

• Affordable Prices: A consistent theme in the reviews is the exceptional value offered by Helping Hand. Customers appreciate the ability to find quality items at significantly reduced prices.
• Good Selection: Reviewers commend the store’s diverse selection of clothing, furniture, and household goods, catering to a wide range of preferences.
• Friendly Staff: The staff are frequently praised for their helpfulness and courteous service.
• Accessibility: The wheelchair-accessible features are consistently highlighted as a significant advantage, demonstrating the store’s commitment to inclusivity.
• Same-Day Delivery: A notable perk, Helping Hand offers same-day delivery, greatly enhancing convenience for customers who are unable to visit the store in person.

Key Features and Services

To further enhance the customer experience, Helping Hand provides a range of convenient features:

• Same-Day Delivery: As mentioned above, this service is a significant draw for busy individuals.
• Wheelchair-Accessible Car Park & Entrance: Demonstrating a strong commitment to accessibility.
• Clothing Focus: The store specializes in offering a substantial selection of clothing items.
• Quick Visit: Designed for efficient browsing and purchasing.

The store’s layout is designed to encourage a quick visit, allowing customers to easily navigate the aisles and find what they are looking for. The staff are knowledgeable and readily available to assist with inquiries or provide recommendations. Helping Hand is more than just a thrift store; it’s a community resource dedicated to providing affordable goods and accessible services.

In conclusion, Helping Hand represents a valuable asset to the Chasetown community. Its commitment to affordability, accessibility, and customer service makes it a recommended destination for anyone seeking pre-owned goods. With its convenient location, friendly atmosphere, and dedication to inclusivity, Helping Hand is poised to continue serving the community for years to come.

👍 Reviews of Helping Hand

Karina H. (.

1/5

The shops abit of a state with things all over the place. Went through all the books which took me 20 mins coz there everywhere and then when i've picked which books i want the lady at the till said there £1.80 now not £1.50 as it states on a label stuck to the bookcase so i left in the end due to me being abit angry. They shouldn't advertise 1 price and then change it once you reach the till. Looks like a bombs gone off in the shop with every single thing just dropped where ever they feel theres a space

Joanne L. H.

4/5

Keep getting asked the address you need to change the address so poeple know and keep prices adviced dont change it when you get to the till or your asking for trouble. When I used to work there I never had a problem with prices and change them st the till that's not right the customer is always RIGHT!!!!!!!!

Alice T.

5/5

Lovely shop and staff, always good to buy from charity! You can get good, cheap but quality secondhand stuff. 5*

Pat D.

5/5

Very nice and helpful staff

ryan B.

5/5

Very friendly staff

Dave H.

5/5

Helpful staff

Pamela T.

5/5