Lancashire County Council Social Services - Preston

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For individuals seeking comprehensive support and guidance within adult social care, the Lancashire County Council Social Services represent a vital resource. Located at Address: Preston PR2 1TB, United Kingdom, with a dedicated phone line at Phone: 3001236720, and accessible via their website at Website: lancashire.gov.uk, this governmental office provides a wide array of services aimed at enhancing the well-being of adults within the Lancashire region.

Overview and Specializations

The Lancashire County Council Social Services operate as a core government department, specifically focused on delivering adult social care. Their primary function is to assess individuals’ needs and provide support to enable them to live fulfilling and independent lives. This encompasses a broad spectrum of services, including:

• Care Assessments: A thorough evaluation of an individual’s needs, considering their physical, mental, and emotional health, as well as their social circumstances.
• Direct Care Services: Provision of assistance with daily living activities, such as personal care, meal preparation, and domestic tasks.
• Respite Care: Short-term care provided to give carers a break and prevent burnout.
• Financial Assessments: Determination of an individual’s financial resources to assess their contribution towards their care costs.
• Safeguarding: Protection of vulnerable adults from abuse and neglect.
• Housing Support: Assistance with finding and maintaining suitable housing.

Essentially, the council acts as a central point of contact and coordination for a range of social care needs. They work collaboratively with a variety of external agencies, including voluntary organizations and private care providers, to ensure a seamless and integrated service for their clients.

Location and Accessibility

The physical location of the Lancashire County Council Social Services is strategically situated in Preston, at Address: Preston PR2 1TB, United Kingdom. This central location facilitates easy access for individuals and their families. Furthermore, the service is committed to ensuring accessibility for all, offering several key features:

• Wheelchair Accessible Entrance: A ramp and accessible doorway provide easy entry for individuals using wheelchairs or other mobility aids.
• Wheelchair Accessible Parking Lot: Designated parking spaces are available for individuals with disabilities.

Opinions and Reviews

Currently, the Lancashire County Council Social Services has a Google My Business rating of 1.8/5, based on 40 reviews. While the average rating is relatively low, it's important to acknowledge that individual experiences can vary significantly. Many reviews highlight positive aspects such as the initial responsiveness of social workers and the provision of information regarding available services. However, recurring themes within the negative reviews frequently center around concerns relating to lengthy waiting times for assessments, difficulties in accessing support, and inconsistencies in the quality of care. It is recommended that prospective users approach this information with a degree of caution and conduct thorough research to determine if the service aligns with their specific needs.

Recommendations for Prospective Users

For individuals considering utilizing the services of the Lancashire County Council Social Services, the following recommendations are offered:

• Contact Early: Initiating contact as soon as possible is crucial, particularly for those experiencing a sudden need for support.
• Prepare Detailed Information: Gathering relevant medical records, financial information, and a clear description of the individual’s needs will expedite the assessment process.
• Be Persistent: Navigating the social care system can be complex, and persistence is often required to secure the necessary support.
• Seek Advocacy: Consider engaging an independent advocate to assist with navigating the system and ensuring that the individual’s voice is heard.
• Understand the Process: Familiarize yourself with the council’s procedures for requesting an assessment and appealing decisions.

The Website: lancashire.gov.uk provides detailed information on eligibility criteria, service options, and application procedures. It's also a valuable resource for accessing frequently asked questions and contact information. Utilizing the Phone: 3001236720 line allows for direct communication with a social worker to discuss individual circumstances and explore available options. The Specialties: Government office nature of the service ensures a consistent and regulated approach to delivering social care.

In conclusion, the Lancashire County Council Social Services offers a broad range of adult social care services, though improvements are needed based on recent feedback. With proactive engagement and a clear understanding of the process, individuals can effectively utilize these resources to enhance their quality of life.

Keywords: Adult Social Care, Lancashire, Social Services, Government, Support

Word Count: 968

Quality Score: 8

Has HTML Tags: true

Language Used: en

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"summary": "The Lancashire County Council Social Services provide adult social care and support within Lancashire, offering assessments, care services, and financial guidance. Despite mixed reviews, they function as a key government office dedicated to improving residents’ wellbeing.",
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👍 Reviews of Lancashire County Council Social Services

Kyle A.

1/5

Disgusting. I called to get advised. I live in Lancashire but my child visits regular and I simply called them for advise and they couldn’t wait to end the call telling me I have to ring another location. Even for some simple advise. I would give zero starts if I could.

Jann G.

1/5

This is a really dangerous system. Anyone who is frail, vulnerable or confused will be unable to navigate the multiple layers of menu you need to get through in order to actually speak to a person and will thus have no way of contacting social services. I'm a fairly competent adult and I was pulling my hair out when after 5 minutes I still hadn't been given the option of talking to someone.

Andrew F.

1/5

been under this social worker for 10yrs,mr pratt got now where and nvr rang back,was with gillian jones for 18 mnths only got bullied then to Heather camerion wheres shes been promidsing accomodation with differebnt councils,but at 3k a pcm,car home temporary care since Nov 2023.I jst get emails saying just to inform you ive been in touch with this person and that,but nvr get any further,just awful.if i was well i could have rung rings round them having worked in the NHS ans DSS Ans estate agentsmI could run rings round them if i was wrll,having previously worked for 12yrs in the MHS and 5 yrs in the DSS,utter mess,they dont care one bot

Chris F.

1/5

Appalled.
You can.not get support.
The system.is a total failure
Very dangerous for vulnerable people
Lancashire social services you have failed
Abysmal.

Darylann S.

1/5

If I could give 0 i would.
To find my 65year old father and the 3 children he fosters in tears tonight due to being intimidated by some woman social worker he'd never heard off. who turned up with no warning and no ID to apparently check on the 3 vulnerable and did not like being refused access without ID!
Disgusting to treat a man who has spent his life & opened his home to so many vulnerable children over the years this will not be happening again!

Sam G.

1/5

Done nothing but abuse me treat like dirt stitched up and had my four children removed on crystal ball evidence that in the future they may be harmed. Now trying to start up all over again two and half years later . Controlling my life won't let me live in peace and has a result I love everyday in fear and anxiety

Paul W.

1/5

Lancashire County Council employed ‘Home Care for You’ to care for my disabled mother with Alzheimer’s, so how did she end up with a big infected hole in her back? A grade 4 pressure ulcer. Adult social care safeguarding found that “Neglect did occur” and yet Lancashire County Council claim no responsibility, they offered my mother a paltry £200 for her pain and suffering! If you think that Lancashire County County have a duty of care to our elderly, think again. Appalling and disgusting.

Gabriela D.

4/5

Children and myself can honestly say - we are extremely lucky to had Nikky Daley as our allocated Social worker. Nikky is highy professional, putting children safty and their needs as priorities but she never stopped there. To provide the best support to children was her job, but support both parents to focuse on their own challanges - without putting extra pressure toword children - was very healpful and supportive to learn to be the best parents we can be for children and our new future - and for that I will be forwer greatful. Thank you Nikky and good luck in your next work.
Gabriela"