Macmillan Cancer Support & Information Service - University College Hospital - London

Macmillan Cancer Support & Information Service – University College Hospital

For individuals and families navigating the complexities of cancer, the Macmillan Cancer Support & Information Service at University College Hospital (UCLH) offers invaluable resources and compassionate assistance. This dedicated service, operated by a non-profit organization and staffed by a team of volunteers, plays a crucial role in supporting patients and their loved ones throughout their cancer journey. The service is committed to providing comprehensive information and practical support, ensuring individuals feel empowered and informed every step of the way.

Location and Contact Information: The Macmillan Cancer Centre is conveniently located at Huntley St, London WC1E 6AG, United Kingdom. Individuals seeking assistance can readily contact the service via telephone at 2034567890. A detailed website, macmillan.org.uk, offers a wealth of online resources and contact details.

Key Features and Services: The Macmillan Support & Information Service provides a multifaceted approach to care, encompassing:

• Information Provision: A dedicated team of trained professionals offers accurate and up-to-date information on a wide range of cancer types, treatments, and potential side effects. They can clarify complex medical jargon and answer questions regarding diagnoses, treatment options, and clinical trials.
• Emotional Support: Recognizing the significant emotional impact of a cancer diagnosis, the service provides access to trained counselors and support workers. These individuals offer a safe and confidential space for individuals to discuss their feelings, anxieties, and concerns.
• Practical Assistance: The service assists with practical challenges, such as navigating hospital appointments, accessing financial support, understanding benefits, and managing medications.
• Benefits Navigation: A significant aspect of the service is its ability to help patients and their families access relevant financial and benefits support, easing the financial burden often associated with cancer treatment.
• On-site Services: The centre itself offers a comfortable and welcoming environment, providing a space for patients to meet with healthcare professionals, access information materials, and connect with other individuals facing similar experiences.

Accessibility Features: The Macmillan Cancer Centre is designed with accessibility in mind. It features:

• Wheelchair-Accessible Car Park: A dedicated car park ensures convenient access for individuals using mobility aids.
• Wheelchair-Accessible Entrance: The entrance is fully equipped to accommodate wheelchair users, promoting inclusivity and ease of access.
• On-site Facilities: Comfortable waiting areas, restrooms, and refreshment facilities are available to all visitors.

User Feedback and Reputation: The Macmillan Cancer Support & Information Service at UCLH consistently receives positive feedback from its users. Currently, the service boasts 40 reviews on Google My Business, with an average opinion of 4.9/5. These reviews highlight the service's compassionate approach, knowledgeable staff, and invaluable support provided to patients and families. Users frequently commend the team's ability to provide clear information, offer emotional support, and assist with practical challenges. The consistently high ratings reflect the dedication and commitment of the volunteers and staff involved.
Further details regarding the service's impact and patient testimonials can be found on the Macmillan website.

Overall, the Macmillan Cancer Support & Information Service – University College Hospital represents a vital resource for individuals and families affected by cancer. Its commitment to providing comprehensive information, emotional support, and practical assistance ensures that patients receive the holistic care they need during this challenging time. The accessible facilities and positive user feedback further solidify its reputation as a trusted and invaluable service within the NHS and the wider community.

👍 Reviews of Macmillan Cancer Support & Information Service - University College Hospital

Nicholas M.

1/5

Modern spacious building with some helpful staff. However the Haematology was incompetent. She ran some blood tests and found my D-Dimer was very high. But failed to advise my GP or myself, she sat on the information for a few months. I'd experienced 2 strokes so it was imperative those results were provided right away.I could have had a another blood clot and resulted in a disabilitating stroke. Unbelievable how blase some consultants can be. She was head of the department.

Sarah F.

5/5

I just love this place! My entire chemo process was done at Macmillan and I simply have NOTHING to complain about, incredible staff, wonderful nurses, 100% cleanliness.
5 stars
I just have to thanks a lot x

sharon G.

5/5

When you have to go here one is already anxious and a tad fearful. The receptionist was really lovely. He explained where we had to go snd made sure we were well taken care of. Thank you 😊

Ndubuisi U.

5/5

Great hospital, keep up the good works in delivery safe care for cancer patients

Abdullah A.

5/5

To be honest, the staff are excellent, especially the nurses from the Philippines.

Paul S.

5/5

Very caring hospital staff very attentive and polite cannot recommend enough full five stars

Alice C.

5/5

Thank you for everything ❤ you do. U R amazing 👏 💖 💗 💓 💛 💕 👏

Janmeet S.

5/5

Polite staff and medics,appointment went on time

Martin R.

1/5

Modern spacious building with some helpful staff. However the Haematology was incompetent. She ran some blood tests and found my D-Dimer was very high. But failed to advise my GP or myself, she sat on the information for a few months. I'd experienced 2 strokes so it was imperative those results were provided right away.I could have had a another blood clot and resulted in a disabilitating stroke. Unbelievable how blase some consultants can be. She was head of the department.

Sarah F.

5/5

I just love this place! My entire chemo process was done at Macmillan and I simply have NOTHING to complain about, incredible staff, wonderful nurses, 100% cleanliness.
5 stars
I just have to thanks a lot x

sharon G.

5/5

When you have to go here one is already anxious and a tad fearful. The receptionist was really lovely. He explained where we had to go snd made sure we were well taken care of. Thank you 😊

Ndubuisi U.

5/5

Great hospital, keep up the good works in delivery safe care for cancer patients

Paul S.

5/5

Very caring hospital staff very attentive and polite cannot recommend enough full five stars