Moorlands Court - Anchor - Northolt

Address: Hindhead Gardens, Northolt UB5 5FD, United Kingdom.
Phone: 2088424159.
Website: anchor.org.uk
Specialties: Housing association, Assisted living facility, Non-profit organization, Retirement community, Sheltered housing.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 1 reviews on Google My Business.
Average opinion: 1/5.

📌 Location of Moorlands Court - Anchor

☎️2088424159

⏰ Open Hours of Moorlands Court - Anchor

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Moorlands Court - Anchor is a reputable housing association located at Address: Hindhead Gardens, Northolt UB5 5FD, United Kingdom. This organization specializes in providing assisted living facilities, retirement communities, and sheltered housing for individuals in need. Moorlands Court - Anchor is a non-profit organization dedicated to creating a supportive and inclusive environment for its residents.

One of the key features of Moorlands Court - Anchor is its accessibility. The property offers a wheelchair-accessible car park and entrance, ensuring easy access for all visitors and residents. This attention to detail demonstrates Moorlands Court - Anchor's commitment to providing a high-quality living experience for everyone.

The company's website, anchor.org.uk, provides comprehensive information about the services and amenities offered by Moorlands Court - Anchor. Potential residents and their families can learn more about the housing options, application process, and the team's dedication to creating a welcoming community.

Moorlands Court - Anchor has received 1 review on Google My Business, with an average rating of 1/5. While the number of reviews is limited, it is essential to consider that opinions can vary based on individual experiences and expectations. However, it is always advisable to research and gather information from multiple sources before making a decision.

👍 Reviews of Moorlands Court - Anchor

C M.

1/5

I would not recommend Moorlands Court Hindhead Gardens Northolt. My dad was a resident here in the beginning things went well however , the decline become evident due to lack of care , facing him against a wall and isolating him in the communal eating area. Carers lying about providing care and heating food to give to dad. Trudy has no compassion for anyone tells lies and is very dismissive. Dad was able to tell me he was not getting the care but did Trudy listen off course not. The care logs were recorded with incorrect information and this was proven in a lengthy following up investigation I took out with the senior care manager Oke.
He confirmed that careers were logging tasks they had not completed. It was a complete nightmare dealing with Moorlands Court and the staff. Oke confirmed in the investigation that he would reimburse dad for the lack of care and I agreed I would not put a negative review. One year later Oke is ignoring my emails and has not sent the refund .
Dad ended up in hospital malnourished and dehydrated and the Dr told me they were not expecting him to recover due to his poor state. Thankfully with the proper care he did recover and was moved away from Moorlands Court.
It is very expensive renting from them if the care was good it would be cost effective but it’s not care is very poor and if they don’t like you they force you out.
It had also been brought to my attention that there was resident deaths at Moorlands Court around the same time my dad was not cared for correctly which i understand to be surrounded around lack of care. Residents were forced out if they were not liked. The staff want an easy life and sit around with their feet up on their phones. When you look after different communities the staff have to be aware of cultural differences but not at Moorlands Court. They lie and sweep things under the table if you raise concerns.
This is my personal experience with them.
Even after dad left and the flat was emptied and the keys handed back they continued charging dad for another 4 months and sent a bill.