National Animal Welfare Trust Cornwall - Hayle

Introduction to the National Animal Welfare Trust Cornwall

The National Animal Welfare Trust (NAWT), through its dedicated Cornwall centre, stands as a cornerstone of animal rescue and welfare in the region. Located in the scenic county of Cornwall, United Kingdom, this facility offers crucial services for animals in need, with a particular focus on providing safe, temporary boarding and exercising environments for dogs awaiting adoption or needing specialized care. Operating as a non-profit animal rescue service, NAWT Cornwall exemplifies commitment to improving animal welfare standards within the community and beyond.

At its heart, the National Animal Welfare Trust is an organization driven by a mission to rescue, rehabilitate, and rehome animals. Their Cornwall centre, situated at Wheal Alfred Kennels, serves as a vital hub for these operations. It is not merely a holding facility but a place designed with the well-being of the animals in mind, offering them necessary exercise, care, and a chance to adjust before finding their forever homes. This facility is part of a larger network managed by NAWT, ensuring consistent standards of care across their centres.

Location and Facilities

Address and Contact Information

For those seeking to visit or contact the NAWT Cornwall facility, the address is clearly marked: Wheal Alfred Kennels, Wheal Alfred Road, Hayle, TR27 5JT, United Kingdom. The staff are readily reachable via telephone at +44 1736 756005. Alternatively, general information about the trust and its Cornwall centre can be found on their official website, www.nawt.org.uk. This online resource provides further details about their services, the animals they care for, and potentially upcoming events or initiatives.

Physical Accessibility and Amenities

Demonstrating a commitment to inclusivity, the Wheal Alfred Kennels facility is designed to be fully accessible. Key features include a wheelchair-accessible car park, ensuring convenient access for visitors with mobility challenges. The building itself boasts a wheelchair-accessible entrance, allowing easy navigation for all visitors. Inside, facilities cater for diverse needs, notably with the provision of a wheelchair-accessible toilet. Furthermore, the site offers an on-site parking option, providing added convenience for guests. Modern facilities also include gender-neutral toilets, reflecting a contemporary approach to visitor comfort and inclusivity.

Services and Specialties

Animal Rescue Service

The primary function of the NAWT Cornwall centre is its role as a comprehensive animal rescue service. This involves taking in dogs (and potentially other animals, depending on NAWT's broader scope) that are stray, abandoned, surrendered by owners, or rescued from neglectful or abusive situations. The facility provides a safe haven where animals can recover physically and receive necessary veterinary attention.

Exercise fields are a vital component of daily care, allowing animals to burn energy, maintain physical health, and socialize appropriately. From the reviews, it is evident that these exercise areas are well-maintained, serving the crucial needs of the animals and their temporary keepers. The staff at Wheal Alfred Kennels are experienced professionals dedicated to the welfare of the animals in their charge.

Boarding and Temporary Care

For dogs awaiting adoption or requiring short-term boarding for owners away on vacation, the facility offers a secure and monitored environment. The reviews suggest that the exercise fields are scheduled with careful consideration for the animals' well-being, featuring a 15-minute gap between bookings. This thoughtful scheduling is particularly beneficial for reactive rescue dogs, allowing them necessary downtime to remain calm and settled. The trust's website provides details on the specific boarding options and requirements.

Reputation and Visitor Experience

In terms of public perception, the NAWT Cornwall centre maintains a strong reputation, reflected in its significant number of reviews (213 according to Google My Business data) and a notably high average rating of 4.8 out of 5. These figures suggest a facility that consistently meets and often exceeds visitor expectations.

Incorporating Feedback and Building Trust

The reviews implicitly highlight the importance of staff professionalism and helpfulness. For instance, feedback mentioning a minor issue with booking an exercise field praised an individual named Mark for his professionalism and prompt resolution of the problem. This underscores the positive impact that courteous, efficient, and empathetic staff can have, reinforcing the trust placed in the organization by those interacting with their services. Other reviews likely touch upon the quality of care provided to the animals, the cleanliness of the facility, and the overall welcoming atmosphere.

For individuals seeking an animal boarding or rescue service in the Cornwall area, Wheal Alfred Kennels presents itself as a highly recommended option. Prospective clients should consider contacting the facility directly using the provided phone number or visiting the website to inquire about specific services, availability, and any prerequisites for boarding or exercising their dogs. The facility's focus on animal welfare, combined with its excellent online presence and commitment to accessibility, positions NAWT Cornwall as a responsible and reliable choice for those needing quality pet care services.

👍 Reviews of National Animal Welfare Trust Cornwall

Kerry B.

5/5

After a little mix up with booking of the exercise field. Mark in the reception was very helpful and let me exercise Lucas in the second field used for the resident dogs. These things happen but dealt with very professionally. Thank you Mark!
The exercise field is well maintained and they leave a 15 min gap between bookings which is very helpful when you have a reactive rescue .

Gem R.

5/5

We have been to many paddocks in various locations but this one is great. Huge open space, kept clean and with fresh water for the dogs. There are even toys in a basket for them too.
The staff are lovely. Car isn’t parked inside the paddock or in a muddy area so your should stay clean! Everyone respects your visit with your dog and so plenty of space will be given to you whilst you walk across to enter the paddock.
Highly recommend.

Jack M.

5/5

The Paddock at the NAWT Cornwall is amazing! A beautifully, maintained paddock surrounded by secured fencing and a gate for entry/exit. I use the paddock on the regular basis of how safe and secure my dog is. It eliminates all the hazards and risks you would get in an open public area. All though I do take my dog for roads walks, I like to pay for the paddock to allow my dog to chase his ball in which he loves. The paddock gives me peace of mind.

All staff I have met and came across are very welcoming, passionate and friendly. Would strongly recommend booking a session for the Paddock.

Thanks from Jack and Mylo 🤙

Tammi J.

5/5

My rescue dog Zennor had a holiday here in November and we could not be more thankful for the wonderful team at NAWT cornwall. He had the best time and they kept us updated with messages and photos each day. Zennor acted like he didn’t know us when we came to collect and clearly did not want to leave!!!! He’s already looking forward to his next stay in March.

We also love using the secure paddock for off lead time ! A wonderful safe space . Thank you NAWT

Vicky C.

5/5

We put our little lord bryan in kennels for the first time ever, at nawt hayle.
They were amazingly helpful throughout the whole process from booking to caring for our fur baby.
They sent us updates so we wouldn't worry.
Would definately recommend.

Martin B.

5/5

We boarded our dog here for 5 days. The staff were all friendly and helpful, our dog came out very happy and obviously very well cared for. Will use again this year and would strongly recommend this service.

Michelle J.

5/5

Went to have a look in the shop, best pet shop around, so many bargains to be had and helping a great cause.

Snow G. (.

5/5

Super space for animals, helpful staff, great job they do