Nonprofit Alliance of Consumer Advocates - Costa Mesa, California

Gigi Urbina

Getting call after call and text after text from people just wanting to buy our house from under us was extremely frustrating, maddening and stressful. I’m glad NACA sent me help in the mail. The moment I got in contact with Chris Huynh he was extremely helpful and very attentive. He followed up like he said he would and made sure everything they needed to help us was received. I’ve never been able to speak to just one person about our mortgage, but I was able to reach Chris consistently. The loss mitigation processor Monica Palencia was so sweet and understanding. She made sure the results of our modification were ideal and spent time on the phone making call after call with me. No organization has ever been this attentive, detail oriented or reliable. Thank you for all y’all do! I will definitely give this resource out to people I know.

Gwendolyn

I am writing this to thank NACA from the bottom of my heart for all their assistance during a very trying time that I have been going through with my home. As my appointed advocate, thank you Chris Huynh for your compassion of my home situation and for directing me to others within NACA for assistance. Many thanks to Dee Williams for your abundance of knowledge concerning housing foreclosure issues and the court system. Thanks Denise Gonzalez for directing me on what docs were needed to apply for home loan modification and for submitting those docs for me. Thanks Erick Rosas for sending me important docs. I also want to extend thanks to Daniel Rodriguez, Samuel Aguilar, Orlando Concha for assistance with inquiries. Finally, thanks to Cindy Guzman and Jocelyn Castillo of CDLG for checking in/assistance. Because of all of you working with me, I received an offer from my mortgage company that gives me a chance to reverse a negative situation. I feel that I can breath again! Many, many thanks NACA and your affiliate CDLG. God bless all!

Cesar Castillo

We are immensely grateful to Victor at NACA for helping us save my father in-law’s house. From the very beginning, it was clear that Victor was incredibly well-informed and experienced. He meticulously guided us through every step of the process, ensuring we understood all the legal nuances and options available to us.

Throughout this stressful time, Victor, Alfredo, and the rest of their dedicated team were a source of constant support and reassurance. Their expertise and commitment to our case were evident in the exceptional results they achieved. Thanks to their diligent efforts, we were able to navigate the complexities of the legal system and secure a permanent loan modification with the lender.

I cannot recommend Victor highly enough. His professionalism, knowledge, and compassionate approach made a significant difference in our lives. If you need a trustworthy and skilled advocate, Victor and his team are undoubtedly the best choice.

A Khan

I had the pleasure of meeting with Cynthia Maffey and Jocelyn, and I was impressed by their exceptional professionalism and courtesy. They demonstrated a genuine commitment to delivering outstanding service to their clients, and their dedication to their work was evident. I appreciated their helpfulness and enthusiasm.

Ethel 3Kings

From Consumer Defense Law Group, Cynthia Abela is one of the best paralegal, advocate I ever had in my tough times in my house, and I’m so glad to have her as my case manager. She is very professional, cool and knowledgeable in what she’s doing. Easy to contact, she will give you the best time to reach her out if she’s so crazy busy at her work. You will not be disappointed the way she explain things and it’s very clear. Very friendly approach, humble and nice and supportive to her client. She always makes sure that her client feel comfortable and not to neglect anything especially with the time sensitive documents that she may need. I appreciate you Cynthia Abela you’re for sure an asset to your company. Thank you, you're the best!

Alana Banda

My family has been in need of some help with our home and the Nonprofit Alliance of Consumer Advocates has been able to assist us. Our communication with Cynthia Abela has been excellent throughout the entire process. Additionally, she keeps us up to date with the latest developments, and is always easy to get in touch with if we have any questions or concerns. In this difficult time, we would like to extend our sincere gratitude to her for all the help and assistance you have provided us during this difficult time. Thank you!

GARY WHITAKER

My overall experience with Nonprofit Alliance of Consumer Advocates so far not that great. The only reason I am giving 5 stars is because of Cynthia Abela, she was the only one that seemed to care, she explained things when it needed to be explained, listen when she needed to listen. She seem to be on our side and not that of the Loan Company. she is definitely an asset. She was also very timely and quick to answer a E-mail, Text or return a phone call. our process is not over and I really hope that she is the one we will continue to work with.

Gary Goff

Non Profit Alliance of Consumer Advocate has been very helpful with coordinating with our mortgage company to pause the foreclosure proceedings on our house and assisted with developing a plan to be back on track with a workout plan to become current again. We had a temporary set back for several months but that setback has been repaired and we are now good with our mortgage company.