Otter Garden Centre, Ottery St Mary - Ottery Saint Mary

Andre G.

Great location with a vast variety of goods for sale . The Christmas department is fantastic also . Recommended to all

Caroline P.

Outstanding service..We were searching for comfortable conservatory furniture suitable for ten people that could be used both indoors and outdoors, and we needed it urgently for Christmas.
Upon arrival at Otter, we spoke to a helpful lady at the till, who contacted Wendy who was very helpful and whose product knowledge was exceptional, as was her colleague’s.
We placed the order on Tuesday, and by Thursday morning, the furniture was delivered by two men who were friendly and efficient.
When we unpacked the furniture the next day, we noticed that one chair wasn’t sitting properly. I called Otter Nurseries, and within a couple of hours, they sent a van with a replacement chair. WHAT AMAZING SERVICE!
We are thrilled with our purchase and couldn’t be happier with the experience. I would recommend Otter Nurseries to anyone looking for quality products and outstanding customer service, I dread to think what the outcome could have been if we purchased the furniture online

Penny L.

Fabulous experience, well planned event. Adam Frost was fantastic and very informative, really nice guy and took the time to answer questions and demonstrate how to pot up correctly. Overall great experience for me and my mum, well done Otter Nurseries for planning such amazing event.

Joe B.

Today we went to the Ottery Garden Centre for the first time and was surprised to find that they do Christmas to a whole new level absolutely fantastic experience like no other. We went for a look around the centre and a Sunday lunch which was fabulous compliments to the chef. I really enjoyed the experience and will be back soon to anyone considering going please do with a large array of garden furniture and equipment plus all sorts of stuff it’s great for family and people of all ages.

Amy P.

A great shopping experience any time of year but at Christmas it's just magical. It's an experience worth going for. We loved seeing all the selfie spots and the scenes and set-ups were stunning. We were sad that they did not run the infamous Santa's grotto but it was pretty magical as it was. Some great value bits and lots of lovely gifts and decorations. Just a few photos to give a teaser of what's there.

diane P.

Adam was absolutely brilliant. What a lovely genuine person really down to earth. Excellent talk and demonstration too. Thank you

Simon M.

Great garden centre and cafe undergone a lot of renovations and now more customer friendly.
Good choice of quality plants which are well looked after.

FlyingPanda

There is a spacious restaurant/cafe with lots of seating that we visited on a Friday late morning. Food menu is available on the wall before you enter, cakes and drinks are available as you arrive at the till. There are also self service machines.

Hot drinks are served at the till. The tea was fairly standard, the hot chocolate was frothy with a strong sweet chocolate flavour. Food was brought out quickly; the bbq chicken and cheese panini was delicious and served with salted crisps and a fresh salad of tomatoes, cucumber, sweetcorn, carrot and mixed leaves.

The centre is large was a great variety of everyday plants suited for indoor and outdoor conditions. Herb selection was quite limited but there’s a large arrange of indoor plants from bonsai trees, various orchids, many cacti and succulent varieties, fruit plants including citrus trees etc.

There’s also lots of plant pots to pick from however, these are almost entirely traditional plant pot shapes with few eg large shallow pots or square/oval shapes etc.

There is also an extensive selection of artisan goods within the store: foodstuffs in using preserves, chocolates, biscuits etc, haberdashery, puzzles, homeware, kitchenware, sofas and cushions, baking and cooking equipment; an easy place to find a gift.