Parkway Green Housing - Manchester

Parkway Green Housing: An Overview of a Dedicated Housing Provider

Parkway Green Housing stands as a prominent housing association, operating within the vibrant community of Manchester, United Kingdom. Their primary mission revolves around the provision and management of quality residential properties, catering specifically to the diverse needs of their tenants. Based out of their central administrative hub at 460 Palatine Rd, Northenden, Wythenshawe, Manchester M22 4DJ, the organization is well-positioned to serve the local population in the Wythenshawe area and potentially surrounding regions. For direct inquiries and support, their telephone line, 3001110000, is available for residents and prospective tenants seeking assistance or information regarding their properties and services. An official online presence can be explored further through their website, parkwaygreen.co.uk, which likely offers details on available housing, tenancy information, and contact procedures.

Core Activities and Services

At the heart of Parkway Green Housing's operations lies their role as a dedicated housing provider. Their housing association status signifies a commitment to social and affordable housing principles, aiming to offer secure, stable, and decent homes for tenants. While the specifics of their property portfolio would typically be detailed on their official website, their general focus appears centered on providing quality living environments for their residents. This involves not only the construction and maintenance of properties but also the ongoing management of tenancies, ensuring compliance with regulations, and addressing tenant concerns effectively.

As part of their commitment to serving the community, Parkway Green Housing places a notable emphasis on accessibility. Key features designed to accommodate tenants with disabilities or mobility issues include a wheelchair-accessible car park and a wheelchair-accessible entrance. These specific provisions demonstrate a proactive approach towards inclusivity, ensuring that their facilities are usable and welcoming for all members of the community. Beyond physical access, their dedication to tenant welfare is further reflected in testimonials praising the helpfulness and professionalism of their staff, highlighting positive experiences in customer service interactions.

Reputation and Tenant Experiences

Understanding the reputation of a housing provider is crucial for potential or existing tenants seeking reliable and supportive accommodation. Based on publicly available information, specifically reviews on Google My Business, Parkway Green Housing has garnered feedback from individuals who have interacted with their services. These reviews indicate a mixed but generally positive reception, with an overall average rating of 3.5 out of 5. While the average suggests there might be areas for improvement, some tenants have expressed strong appreciation for the personal interactions they experienced.

Testimonials like the one from Stephen Hibbert explicitly thank an employee, likely referring to a member of their management or customer service team, for significant assistance received during a difficult time. This highlights the importance of responsive and empathetic staff in shaping tenant satisfaction. The specific mention of an individual, Gavin Poole, underscores the personal touch and the positive impact that dedicated employees can have on the tenant-provider relationship. This focus on excellent customer service, as reflected in these positive comments, contributes positively to the company's image and encourages trust and loyalty among residents.

Information for Potential Residents and Stakeholders

If you are considering renting from Parkway Green Housing or seeking to understand their operations better, several steps can facilitate your information gathering. Visiting their official website is the first port of call, as it will contain comprehensive details regarding their current property developments, application processes, tenancy agreements, and specific accessibility information beyond their publicly stated features. Furthermore, contacting their telephone number directly allows for personalized queries and clarification of any doubts you might have about availability, costs, or specific requirements.

When evaluating a housing provider like Parkway Green Housing, potential tenants should consider factors such as the quality and condition of the properties, the responsiveness and professionalism of the management team, the clarity of communication, and the effectiveness of their customer support channels. The accessibility features they offer are a key consideration, particularly for individuals with specific mobility needs. While the average rating provides a general indicator of tenant satisfaction, reading individual reviews, especially those detailing specific experiences with customer service staff, can offer invaluable insights into the day-to-day interactions residents might expect. Remember that review platforms can sometimes feature older feedback, so supplementing this with direct contact or visiting their premises (if possible) can provide a more current understanding of their services.

Concluding Thoughts

Parkway Green Housing positions itself as a key player in Manchester's housing landscape, operating as a housing association committed to providing homes and ensuring accessibility. Their focus on features like wheelchair access underscores their dedication to serving a broad spectrum of residents. While their online reputation reflects a balanced view, positive testimonials highlight instances of effective management and helpful staff interactions. For anyone seeking accommodation through their means or looking to engage with the organization for other housing-related inquiries, utilizing their official channels – be it their website or telephone line – remains the most reliable source of information and support.

👍 Reviews of Parkway Green Housing

ste H.

4/5

I would like to thank Gavin Poole
Who works with you.
What a really nice and helpful man he is. Great phone manner and very patient when listening to problems.
I would like to thank him very much in helping me so much during my problems.
Thank you Gavin.
Stephen Hibbert.

Scott D.

1/5

Terrible service,most of them who work there dont seem fit to carry out the job they do,there just clueless,i would be here all day if i was to write down there failings,im a lease holder and the service to us is disgusting,being charged over 1000 pound a year for service charge and they dont even clean the stairs,should be ashamed.

J J.

1/5

Rude nasty bunch of rats

David M. D.

1/5

We live on a street with a mix of parkway houses and owned houses. we have been in touch dozens of times and they do not respond to emails or follow up phone calls. No action is ever taken. and there is nothing we can do despite pointing out a sub let to them that costs the tax man months ago. totally useless. Still ongoing and no reply.totally useless.

Shannon S.

1/5

The 5 stars are all from people who work there. Useless incompitant staff who couldn't care less. Money grabbing scum who sell off what they can (Alfred Morris court one of the few council run homes for the elderly left closed off and sold for luxury homes while old people in I'll health are all uprooted and moved god knows where?)
DISGRACEFULL!

Mohamed I.

5/5

Very helpful to support

Andrew O.

1/5

I don't think Parkway Green Housing office is not there any more.

Al Y.

5/5

Friendly helpful polite