Patricia White's - Horley

helen s

I would like to highly recommend Patricia White’s. I registered with the company on a recommendation from my surgeon’s office in order to access care on a flexible basis after a recent operation.

I found the Patricia White’s office extremely helpful and easy to engage with. Gemma took a real interest in the arrangements I needed. Ema, the carer assigned to visit me was very friendly, professional, reliable and a most interesting companion.

I am delighted that having registered with PW for an affordable one-off fee I will be able to call on them with confidence for any care needs in the future.

Many Thanks.

Emilee Shaw

I cannot praise the PW team enough. I signed on with them as a carer in 2020 and loved every minute. Avril and Gemma are so incredibly welcoming and kind. They were always there at the end of the phone or email if i needed them with any questions.

I truly believe that PW cares so much about not only their clients but their workers too. Making sure every match is suited perfectly. And checking in on you through out assignments. I highly recommend them to anyone looking for a reliable and welcoming agency to join for care work. Or for anyone wondering who to trust with their loved ones. You will never be disappointed with Patricia White.

Glynis Mauldon

Ihave been a carer with Patricia Whites for over six years now. I have always been placed with great clients, some long term, some short term. Avril and Gemma in the office, not only take the client's needs into consideration when finding a suitable carer, but also take our needs into account as well. If I have any concerns the ladies are always a phone call away, I am always grateful for the support I receive.
The agency also arranges "carer get togethers" and it is nice to meet up with other carers, chat and relax for a few hours.
All in all great service from Patricia Whites, I would not want to be with any other agency! Thank you ladies!

Mihaela Enea

I have been a carer for more than a decade and the experience I have had ever since I have joined Patricia White's is extremely rewarding. They do care about clients and carers in equal measure. Which is crucial for both parties. I feel valued, respected, and my professional opinion regarding the welfare of my clients is truly listened and supported.

The ladies in the office, especially Avril and Gemma are always on the barricades, both for the clients as well as the carers. Extremely professional, caring, going above and beyond to find the best care solution for everybody. They have always been there for my clients and myself , highly supportive in extremely difficult situations, both professionaly, as well as personal.

Patricia White's approach to care is quite rare amongst the myriad of agencies I worked with, because they put the Human and Humane factor at the forefront of finding the best care plan for their clients. They do understand in a profound way that this can only be done when needs are not only met but also anticipated. By listening, really listening, both to clients as well as carers' suggestions.

The world of care is complex. It takes a Lot of Mind, Soul and Conscience to be able to provide Real Care. And it takes people who truly understand that. Am happy that here, at Patricia White's , we can do that. With freedom, passion and deeply humane understanding and approach. When I will reach an age when I might need care, Patricia White's will be my choice.

A huge thank you!

Melanie Josephine

Patricia Whites is in my opinion the best agency on the British market (or at least one of the best). The reason I say that is because they are competent in their field of private care; they screen their carers thoroughly to make sure the clients will have the best experience; they are polite, friendly and fast! I couldn’t recommend them more. If your parent or someone you know needs hourly care or live in care, then you shouldn’t think twice but contact them!

Susan Ellsum

Avril and Gemma c/o Patricia Whites. What can I say, except excellent. Communication is second to none. Whenever I need help E.g I had shingles. Patricia Whites sorted out a replacement. At the end of the phone throughout. The company helped me through covid when travel was hard. I have nothing but praise in every department. I always know that the phone will be answered and my query dealt with. They have NEVER let me down. Excellent customer service. I worked with another Agency before. There is no going back. Highly recommended Patricia Whites and the lovely ladies in the office.

E H

I am always hugely impressed by the kindness and understanding that accompany the fantastically efficient service we have received from Patricia White's. I also very much appreciate that they offer real support for the carers on their books. Every carer we have found through PW's has been nothing but kindness personified and extremely professional. Thank you.

Rachel Henley

Gemma has been a fantastic support in getting my family member's care sorted. She takes care to match the right carer to her needs and personality where possible and is always on hand with her expertise.