Paydens Ltd - Aylesford

Introduction

Paydens Ltd, situated at 12-14 Martin Square in the heart of Larkfield, Aylesford, is a prominent healthcare provider, renowned for its pharmacy services. This establishment, part of the larger Payden's Pharmacy chain, has been serving the local community for many years, earning a reputation for professionalism, efficiency, and exceptional customer care.

Main Services

• Prescription Dispensing: Paydens Ltd specializes in the dispensing of prescription medication, ensuring accurate and safe fulfillment of medical orders. Their team of skilled pharmacists works diligently to provide high-quality pharmaceutical care.
• Over-the-Counter Medicines: The pharmacy stocks a wide range of over-the-counter medicines and health supplements, catering to various healthcare needs. Their knowledgeable staff is always available to offer advice on the best products to suit individual requirements.
• Health Advice and Wellness Checks: Paydens Ltd offers health advice and wellness checks, including blood pressure monitoring and diabetes testing. They also provide health education resources and support for patients with long-term conditions.
• Prescription Delivery Service: For customers who find it difficult to visit the pharmacy, Paydens Ltd offers a prescription delivery service. This ensures that essential medication is always within reach.
• Hormone Replacement Therapy (HRT): The pharmacy provides a private and confidential HRT service, offering expert advice and support to women experiencing menopausal symptoms.
• Medication Review Service: Paydens Ltd offers a medication review service, where pharmacists can provide advice on how to get the most from medications, identify any potential issues, and ensure they are being used safely and effectively.
• New Medicine Service (NMS): This service supports patients prescribed a new medicine for the first time. It helps ensure the medicine works for them and that they get the best from it.

Location and Access

Paydens Ltd is situated in the bustling Martin Square, a short walk from Aylesford's historic village center. The pharmacy is easily accessible, with nearby parking facilities and excellent public transport links. The nearest bus stop, 'Larkfield Station,' is just a minute's walk away, served by regular services from Maidstone and other nearby towns.

Driving to the pharmacy is straightforward, with the M20 motorway providing easy access from the surrounding areas. Upon arrival, customers can use the wheelchair-accessible car park located on the left side of the building. The pharmacy entrance is also wheelchair-accessible, ensuring all customers can enter comfortably and safely.

Featured Characteristics

• Experienced and Dedicated Staff: Paydens Ltd boasts a team of highly trained and experienced pharmacists and support staff, committed to delivering exceptional patient care. Their expertise and dedication contribute significantly to the pharmacy's success.
• Modern Facilities: The pharmacy benefits from modern, well-equipped facilities, enabling the team to provide efficient and accurate pharmaceutical services. The clean, well-organized layout ensures a pleasant shopping environment for customers.
• Community Focus: Paydens Ltd is deeply rooted in the local community, supporting various local initiatives and charities. Their commitment to community care sets them apart and contributes to their strong local reputation.
• Patient-Centric Approach: The pharmacy places patient care at the heart of its services. They strive to understand individual needs, offering personalized advice and support to ensure the best healthcare outcomes.

Practical Information

• Address: 12-14 Martin Square, Larkfield, Aylesford ME20 6QJ, United Kingdom
• Phone: 1732843203
• Website: paydenspharmacy.co.uk
• Opening Hours:
  • Monday to Friday: 9:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed
• Payment Methods: Paydens Ltd accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.
• Medication Disposal Service: The pharmacy offers a medication disposal service, allowing customers to safely discard unwanted or expired medication.
• Accessibility: Paydens Ltd is committed to ensuring all customers can access their services. They provide wheelchair-accessible parking and entrance, making the pharmacy easily accessible for customers with mobility issues.

Positive Aspects from Reviews

The pharmacy has received numerous positive reviews, with customers praising the professionalism and friendliness of the staff. The efficient service, clean environment, and convenient location have also been highlighted as particular strengths. Many customers appreciate the pharmacy's community focus and the personalized care they receive. One customer noted, "The staff are always so helpful and knowledgeable. They go above and beyond to ensure I get the best care possible." Another customer praised the pharmacy's convenience, stating, "The location is perfect, and the parking is a breeze. I can always count on Paydens Ltd for my pharmaceutical needs."

👍 Reviews of Paydens Ltd

Naomi D.

4/5

Has improved a lot over the couple of years I’ve lived here. The staff are friendly and it is well stocked. They used to send things to the hub a lot which did not make life easier for customers at all. Seemed to have stopped doing that now.
It would be good if they had a more efficient system for queues. If you are paying for an item off the shelf you are in the same queue as people waiting for prescriptions, and people who are expected by a pharmacist after being sent by 111. It could be better. Also even though it is open until 1830 they will turn you away much earlier often if asking for a prescription which I don’t think is fair.

Julie R.

5/5

A man collapsed in the chemist the pharmacist was Kind and attentive despite the wait in there at times the staff are excellent

Peter M.

4/5

Staff are always friendly and as helpful as possible. Sometimes I may have to wait but this pharmacy is 5 miles from me and is the only one who can fulfill my prescription completely. You may have.to wait a little while but at least I can guarantee I get what I need.

Chris B.

5/5

It's nice to be able to get help from people who actually want to help you no matter your mental or physical health condition. Paydens at Larkfield Kent is a very well educated chemist/pharmacy, they carry a great deal of different items and if they don't have it can advise and help you rather than just sending you away.
Personally for myself I have found the caring and friendly nature of the staff extremely helpful when lets face it I'm feeling very unwell, anxious or just need some advice on what to do next to aid my health issues. The other really helpful thing is if your housebound or unable for whatever reason to collect your prescription there may be a possibility to have it delivered by the friendly team of drivers
I might not always agree with what they say but it's Paydens who are keeping safe and alive so I can honestly say I do trust them completely. Thanks x

Anthony &. J. W.

5/5

Paydens is wonderful. They always have what I need in store for over the counter items. If they don’t have a prescribed medicine I need (I have had some interesting ones prescribed), they always communicate well about when it will be in and are honest and upfront with me about everything, even calling to let me know when the items are in. I travel 8 miles to go to this pharmacy because I feel they are the best around.

Zahra M.

1/5

An hour wait for a pre-ordered prescription that I ordered a week ago! Countless customers came in after me that had to wait for a prescription to be dispensed and were served before me. When I spoke to the colleague I was told they are short staffed and I have to allow 10 days for collection!!!! No waiting system at all. Appalling service will be going elsewhere from now on

Keithanthony T.

5/5

Better Than all the Rest

"Each time I've visited Paydens at 12-14 Martin Square, Larkfield, I've had a wonderful experience with their courteous, efficient, and cheerful staff. On one occasion, I even had the opportunity to have a chat in a private room with their head pharmacist, who kindly took my blood pressure. Paydens is located miles away from my residence, whereas Oaks Pharmacy, situated just across the road from my house, seems incapable of delivering such exceptional service. Today, I was pleasantly shocked to receive a phone call from Paydens, checking in on how I was doing with my prescription. I must admit, I was almost fell off my chair in disbelief in doubt at the incredible care and level of service received from Paydens at every level, after the appalling experience I received at Oaks my faith has been restored and the extra distance up the hill on foot from the village is well worth it."

Mark C.

1/5

Absolutely useless somebody needs a boot up there bum in that place from higher up.New system don't work. Your OK if got 1 item if they got it, anymore than that come in couple of days as perception at hub whatever that is. My doctor sends over to chemist not the hub. DON'T WASTE TIME DOWN THERE