Prima Group (Leasowe) - Wirral

Joyce C.

I am finding it difficult to understand why an inspector should find this so called accommodation liveable! And you can’t ask for his report because “he doesn’t write one”! Can someone recommend a solicitor or another professional who can support my inadequate substandard living conditions? My health is deteriorating rapidly because of permanent floods stagnant water paint hanging off ceiling weeds growing through windows and frogs hopping around!!! I have evidence and need to go for lung X-ray and knee X-ray after an accident. Had advice from age Uk. Anyone unwell do not accept a bungalow for your own well-being. You will freeze in the winter

Becca L.

Really awful. When we first moved in they left my family without any washing facilities for an entire month. When I eventually put in a complaint they showed up same day with a brand new shower. Currently waiting for them to get back in touch with me over another repair from last month. Rang them yesterday they actually forgot and are going to "ring me back" and now some monkey has painted my tumble dryer vent shut and ripped it out of the wall.
Do yourself a favour and go with Magenta.
They are miles ahead of this.
Plus they have new kitchens, bathrooms and boilers! C:

Jack R.

Absolute jokes! Been waiting for serious damp that's effecting the bathroom brickwork to be fixed for months!

Sent multiple people out to inspect, agree it needs sorting asap, then nothing for another 3months until they sent a new guy to inspect and make the exact same report!

After constant pressure they finally give a date it'll be fixed and re-plastered.... then turn up the day before they agreed at 8.15am when I'm getting ready for work?

Ben D.

They were pleasent at first, but it only went downhill from there. We tried on many occasions to try an contact them about repairs, the living conditions were abysmal. The flat was cold, damp and we had to clean the place up when we moved it. There was a door in the bath, the kitchen was a state and there was no attempt to even make the place liveable to a child. but they were always unavailable. When we moved they became very ignorant, and very rude, they make sure that you you pay them overdue rent even after paying the last payment needed before you leave and on top of that, charge you further after they inspect the property after you've left. Definitely avoid moving to leasowe if it is under LCH/Prima Group.

Louise D.

Leasowe community homes the staff in there are not helpful at all I went in there yesterday to speak to a lovely gentleman called dave and there said I wasn't aloud to see him so I have reported it to someone and and there told me to phone up on Monday for an appointment with dave on Tuesday and if there say no to me again there going a letter of the person I reported them to and I will make a complaint to the LCH there have know right talking to people like that I only one that's nice and kind and lovely in there is dave and I can talk to him again

John B.

couldnt run a bath and went to AGM and they say we are wonderful when clearly they are not, pay a service charge of nearly £1000 and get ignored and a dirty mop over communal area once week, no services supplied, we in block do are own maintenance gardening windows cleaning and repairs, as they cant or wont or unable, they just dont care just about Money in and ticking boxes..

Nicola P.

Gone massively down hill since being took over, you request repairs to be done an you don’t even get an acknowledgment half the time, when the job is done it’s done half heartedly so it needs doing again, was told I’d get a new bathroom I’m still waiting!

T C.

Prima housing 5 ❤️❤️❤️❤️❤️
Excellent landlords repairs sorted asap
Always friendly on phone