Progress Housing Group | Farington Offices - Leyland

Introduction

Progress Housing Group, established in 1979, is a prominent housing association operating across North West England. With a strong presence in Lancashire, Progress Housing Group has been instrumental in providing high-quality, affordable homes and exceptional services to its tenants. The Farington Offices, situated in Leyland, Lancashire, serve as one of the key hubs for the group's operations. This comprehensive article delves into the details of Progress Housing Group's Farington Offices, providing valuable insights into their services, location, unique features, and what tenants have to say about their experiences.

Main Services

• Housing Services: Progress Housing Group offers a wide array of housing options to cater to diverse needs. These include:
  • Applying to rent a home
  • Homes available now
  • Independent living and Extra Care services, such as St Martins Court Extra Care
  • Shared ownership homes
  • Emergency and temporary accommodation
• Home Adaptation and Tenancy Support:
  • Adapting an existing home to meet specific needs
  • Assisting with swapping or downsizing a home
  • Guidance on right to buy or acquire a home
  • Affordability assessment and support
  • Online tenant account management
  • Tenancy rights and responsibilities
• Tenant Satisfaction Measures (TSM) Survey: Progress Housing Group is currently conducting a TSM survey in collaboration with Acuity Research & Practice Limited. Tenants may be contacted by phone, email, or text to provide feedback on the delivery of services and the support they receive.

Location and Access

The Farington Offices are strategically located at Leyland House, Lancashire Business Park, Centurion Way, Leyland, PR26 6TZ, United Kingdom. This prime location offers excellent connectivity by road, with easy access to major motorways M6, M61, and M65. For public transportation, Leyland Railway Station is approximately a 15-minute walk away, providing regular services to Manchester and Blackpool. Buses also serve the area, with several stops nearby. The offices feature a wheelchair-accessible car park and a wheelchair-accessible entrance to ensure accessibility for all.

Featured Characteristics

• Modern Facilities: The Farington Offices are equipped with contemporary facilities, including a reception area, meeting rooms, and a customer service center. These spaces are designed to provide a welcoming and comfortable environment for tenants and visitors.
• Community Engagement: Progress Housing Group is committed to fostering a sense of community among its tenants. The Farington Offices often host events and workshops aimed at bringing people together, promoting well-being, and supporting personal development.
• Sustainability Initiatives: In line with its environmental responsibility, Progress Housing Group has implemented various sustainability measures at its Farington Offices. These include energy-efficient lighting, recycling facilities, and water-saving devices to minimize the offices' environmental footprint.

Practical Information

• Contact Information:
  • Address: Leyland House, Lancashire Business Park, Centurion Way, Leyland, PR26 6TZ, United Kingdom
  • Phone: 3333204555
  • Website: progressgroup.org.uk
• Opening Hours: The Farington Offices are typically open Monday to Friday, from 9:00 AM to 5:00 PM. However, these hours may vary, and it is recommended to check with the group before visiting.
• Additional Services: Progress Housing Group offers a range of additional services to support its tenants. These include:
  • Money management and benefits advice
  • Employment and training support
  • Health and well-being services
  • Home safety and energy efficiency guidance

Positive Aspects from Reviews

Progress Housing Group has an average Google My Business rating of 1.9/5 from 8 reviews. While this score indicates room for improvement, several positive aspects emerge from the reviews:

• Several tenants appreciate the group's prompt and efficient repair services, with one reviewer stating, "I had a repair done yesterday, and it was sorted within 24 hours."
• Some tenants commend the staff's professionalism and helpfulness, with one reviewer mentioning, "The staff are always friendly and helpful when I call."
• A few tenants praise the group's communication, particularly regarding rent payments and maintenance updates, with one reviewer stating, "I always receive my rent statement on time, and I'm informed about any upcoming repairs."

These positive aspects demonstrate that Progress Housing Group is committed to delivering quality services and supporting its tenants. By addressing the areas of concern raised in the reviews, the group can strive to improve its overall tenant satisfaction score.

👍 Reviews of Progress Housing Group | Farington Offices

Dan

1/5

Still not fixed heating at greenwood court leyland pensioners and disabled in cold radiators banging waking people up in middle of night still not learnt thier lesson after woman died after laying on floor for 3 days nobody went to her aid when she was banging thinking it we radiators banging discusting

Ben D.

1/5

They have another tyrant at greenwood court leyland Brian king saying that rotten wooden doors and windows are adequate with big gaps and single glazing be a man Brian and cone and face the people of greenwood court and say it it ok for him sitting at home in warm
Have you told your parents or grand parents you even ruining the environment for your kids has we need to put heating on all day to keep warm but you not paying gas bill are you just bothered about you posh car and house we pay for bet your family will not be as proud of you when they see this progress also had a cowboy fit a motion light in bin store that dont work has it should it stays on all time they nor bothered once again they not paying electric bill if they think it right go to a hospital or a doctors see how they should work even fire doors still slamming work force have no pride in thier work cowboys the lot of them bosses still working from home because they too lazy
to go out in cold and go to work
But keep watching tyrants you all going to be named and shamed on you tube soon

Sharon

1/5

Discusting you all sat at home in your warm houses while pensioners are freezing at greenwood court progress housing and consortium cant even get the radiators working properly in 2023 discusting the lot of you hope you enjoyed your Christmas party at our expense you will all be judged one day consortium even told one pensioner there that radiators are designed not to get hot at the bottom what a load of rubbish that firm is never use consortium please put your reviews on here about the way you think progress housing treat thier pensioners at greenwood court and the rubbish workmanship of consortium avoid consortium at all cost what do you know about consortium

Tim J.

1/5

Greenwood court what a dump they knocking down building all around it need to knock down greenwood court but they won't to much corruption 300 thousand gone out of here this year and nothing done here all the money goes on thier posh cars posh clothes posh jewelry posh holidays while the pensioners sit her in cold while they sit at home in warm they won't even come here and talk to us shame on you shame on you all but your turn will come you will be judged it called karma dont know how you can live wit yourselves hope your proud of yourselves and dont put your stupid reply at bottom to phone you has you won't do nothing be normal human beings and come and talk to us hope your family and children see this review shame on you shame on you all they even charge new tennants 6 pound a week more than old tenants living in same size flats whats that all about they say we cant be corrupt we a charity we all know how corrupt charity s are 90 % for them 10% for the cause it just a tax fiddle not to pay tax hope you enjoy your Christmas party at our expence shame on you

Tom T.

1/5

Don't care about theyr tennants just go to greenwood court and see the state on the building and the way they treat the pensioners there absalutely discusting even heating is turned of on them at times if thier family knew the way they treat these people theyed be disgusted dont know how they sleep at night stained carpets paper hanging of walls ceiling down due to flood arms on chairs in communal area filthy should be cleaned with covid about they don't even answer phone to you anymore if possible avoid avoid avoid one washing machine and dryer between 40 residents i knew they reply like this I have spoken to them on a few occasions about the problems and so as the tennants of greenwood court and they ignore us as if we are somthing they trod in dont now how you sleep at night send the organ grinders to greenwood court to talk to us we don't bite

Kes B.

1/5

What is wrong with you we asked when we came to see the flat was there any hidden charges the lady said no then we find out yes there is and we tried to call you back and a voicemail said we are not allowed to talk to you what's that about how is anyone ment to sort anything out I don't know it be good to get that message off and for staff to pick up and not be rude disgusting

sue O.

4/5

David W.

5/5