PROMIS Hay Farm Clinic - Deal

Mike Boyt

I spent 6 weeks in Hay Farm in February/March for addiction, trauma and eating disorder and have one regret: that I didn't do this 35 years ago!

The experience has been life changing for me, and as all the other reviews say, everyone at PROMIS are the very best, from the cleaning team and night porters, through to the therapists, all are exceptional at what they do and I can't praise them enough.

The friendly level of care and the expertise of the therapists was awesome, with their ability to help steer me through the fog of mistaken beliefs, helping me discover emotions that I didn't know I had and that were causing me problems, how to deal with them in a responsible way, teaching me how to ride out urges to use, teaching me how to actually be kind to myself and finally lessening the hurt of decades old trauma to to the point where it has very little impact on me, a mammoth task! thank you all! ?

I was able to leave with both mind and body in a far better place than when I went in. What an immense privilege to have been able to go through this experience!

As an example of the holistic care of PROMIS, I didn't know I had an easting disorder when I went in, they very quickly pinpointed this and helped me through a very difficult transition of binge eating and sugar addition. The three meals a day are both extremely generous and incredibly good, the chefs and team are brilliant.

The resident nurse didn't allow me to see what my weight was on my weekly medical check ups and I was surprised that I had lost over 2 stone (16Kg in new money) over the 6 weeks!

Equine therapy and art are two things that I thought would be a waste of time but both were really good, I was amazed by amount of things I learnt about myself through these.

I can't leave this review without mention of the benefits of an ice bath both learnt and practiced at the farm, which for me was both an analogy for riding out uncomfortable feelings or an urge to use and also as an incredible stimulant that made me feel so alive through the day. After all, if I've been able to sit in an ice bath for 10-15 minutes, the rest of the day is a breeze!

Lastly, to wake up to amazing sunrises and being able to see France on the horizon most mornings was a very nice bonus!

There is only one rating I could give you, PROMIS: 5 stars!

PS: They treat you like adults here, you are reasonably free to come and go, one or two patients spent the day just wandering around the farm or country lanes but from my observation those that put the work in to get better by attending all the sessions and participating in them visibly did get better every day. I found the work mentally exhausting but knew that it was working for me because of this.

Lloyd James Clifford

Five star counselling, with committed and dedicated staff from my initial phone call through to the on site team (housekeeping through to therapists) and now the after care. Life changing experience for me. Food was excellent but accommodation could do with some improvements for clients and staff areas. Would 100% recommend Promis Hay Farm and the people who work there.

Julia Pithouse

I have nothing but gratitude for the time I spent at Hay Farm Clinic. It is a truly special place and I felt privileged to have spent a transformative 28 days with both the wonderful staff and other clients. I learnt so much and found every day to be both inspirational and life changing. I was broken and exhausted when I arrived and left to start a new and exciting life with so much hope and a toolkit of resources at my disposal that I have been using each and every day. I cannot recommend Hay Farm enough and would like to thank the team for truly giving me an experience I will never forget and more critically giving me my life back. I will be forever grateful.

Jamie Mackenzie

My experience at Hay Farm was nothing short of incredible. My transformation from broken to now enjoying life to the full. The staff are excellent, and attentive. I’d thoroughly recommend to anyone who is struggling.

Sheila Hood

I spent 6 weeks at Promis Hay Farm in Kent from November until January this year. From the first day I arrived I knew I had done the right thing in going there. I booked in for help with a chronic anxiety disorder.
The knowledge of all the Therapists plus their very caring nature was outstanding. The nurses were so lovely and helpful as well as being very professional. I felt totally validated, cared about and understood. The fact that I received one to one therapy daily has been the greatest gift in understanding myself and how the anxiety I have been suffering had escalated so much.
The group sessions were invaluable too . To truly understand and witness that others suffer too and how much empathy and care for another human being that brings up was for me an essential part in bonding and having a lovely relationship with other members in the group.
I met so many wonderful people both staff and people like me who had gone there to begin their recovery . I cannot recommend Promis highly enough for anyone who needs their help and expertise. The therapists at Promis have helped me to see so many things in my life from a different perspective. I am extremely grateful and will continue to make use of their aftercare facilities.

Margaret Read

I went to Promis because of my depression which got much worse during Lockdown. Although being in therapy for three weeks was very tough the kindness and compassion of the therapists and all the staff at Hay Farm made it possible and 100% worth it. The food was really excellent and was part of the therapy as we had regular mealtimes and guidance on nutrition. The peaceful environment of Hay Farm made it feel very safe.
Equine and Art therapy were also big eye-openers for me. I'm continuing with art therapy at home even. I've had great support from the Promis staff since I've been home and I'm hoping to return to later in the year for a 'top-up'.
Thank you for giving me the tools to start this new phase of my life as a contented woman.

Mel K

From the minute we spoke to the team at Promis we knew we were in safe hands.
They were the first people who really understood what we were going through with our son and his addiction and I would fully recommend them to anyone.
They don’t mess around, they act fast, they showed true compassion, the people are lovely and my son loved the facilities at Hay Farm.
In only 1 week they made a huge difference and they offer wonderful support after your stay. We had a very positive experience at Promis and I would strongly urge anyone with any type of addiction to make contact with them.
Thank you to everyone who helped our family.

Leon Monger

I stayed at Hay Farm for 2 weeks during October. I had hit rock bottom with my anxiety and depression and desperately needed help.

After years of counselling I was sceptical about what benefit I would gain from going, but I have to say it has been the most rewarding experience of my entire life.

If anyone reading this is experiencing issues, please book yourself into Hay Farm. The counsellors were fantastic. The approach was compassionate with a real focus on helping you come to terms with your issues and finding a pathway through.

The accommodation was lovely and standard of food was also excellent.

I cannot thank all the team enough for helping me through the most difficult period in my life.

I now have the tools and understanding of how to lead a more happy and fulfilling life.