Quayside House - Oldbury

Quayside House Overview

Quayside House, located at Black Country Partnership NHS Trust, Quayside House, Rounds Green Rd, Oldbury B69 2RD, United Kingdom, is a public medical center that serves the community with a range of healthcare services. The facility can be contacted via phone at 1215434000. For those seeking detailed information, the official website is not explicitly provided, but the NHS Trust's general webpage would offer extensive details.

Key Features and Accessibility

- Wheelchair Accessibility: Quayside House is designed with accessibility in mind, featuring a wheelchair-accessible car park, a wheelchair-accessible entrance, and wheelchair-accessible toilets. This ensures that patients and visitors with mobility issues can navigate the premises easily and comfortably.
- Medical Services: As a public medical center, Quayside House specializes in providing a variety of medical services to the local population, although specific services may vary. It's advisable to check their official sources or call ahead for the most current information on services offered.

Information for Visitors and Patients

- Contact Details: For inquiries or to schedule an appointment, potential visitors should utilize the provided phone number: 1215434000. This number is likely the primary means of communication for the trust.
- Opinions and Reviews: On Google My Business, Quayside House has garnered 18 reviews, with an average opinion of 2.4/5. While this shows room for improvement, it indicates that there are both positive and negative experiences reported by patients and visitors. It's crucial for prospective patients to read through these reviews to gain a balanced perspective of what to expect.
- Website: Although not directly provided, visiting the NHS Trust's general website would offer deeper insights into the services, policies, and any updates specific to Quayside House. This is particularly important for those planning their visit in advance.

Recommendations

- Plan Ahead: Given the average opinion score, it's recommended to call ahead or check the NHS Trust's website for any updates on services or to confirm availability before visiting.
- Accessibility Considerations: Given the emphasis on wheelchair accessibility, this center is likely to be a comfortable option for those with mobility needs. However, verifying these facilities directly with the trust can provide peace of mind.
- Read Reviews: Considering the mixed feedback, reading through the available reviews can offer valuable insights into the patient experience, from staff demeanor to service quality.

👍 Reviews of Quayside House

Lilly C.

1/5

AVOID AT ALL COSTS!!! They don't listen to anything you say they are extremely rude and shout at you and all they do is repeat what you say, I told them my depression is turning into anger and they said that is impossible because they are two different feelings which made me depressed therefore making me angry and walked out on me asking me to leave while I was crying my eyes out and said I am too emotionally unstable rather than offering support. I'm not racist but most of them aren't English and can't even understand what you're saying and and shout at you at your own homes making you feel worse than you did before. I genuinely don't think they're qualified mental health doctors there.

elizabeth’s C.

1/5

In a check up phone call I had today, I was explaining my anxiety triggers to the operator (having to sit down for long periods of time in formal settings and confined spaces) I was told I will have to find ways to just AVOID sitting down for long periods of time and being in confined spaces. I then questioned the operator that I am a university student so it is necessary on a daily basis for me to sit down for long periods of time in formal settings and be in confined spaces? and will be in pretty much whichever career path i go down? Anyone with any basic knowledge of anxiety will know that further avoidance behaviour around the phobia will only strengthen the phobia? I understand it is not necessary for workers conducting quick check up calls to have degrees or significant education in their field, but a bit of basic knowledge is necessary. I actually couldnt believe she said that multiple times.

Robert C.

1/5

Bad services they don't care about people with mental heath issues and people with learning needs babe

Osana N.

1/5

The mental health care in this area is absolutely appalling. Useless team, don't know how to handle referrals. Send someone with severe social anxiety to endless groups. People are screaming out for help and you are doing next to nothing to deal with them properly. Absolute joke!

Daniel C.

1/5

The Mental Health crisis team was contacted, but never contacted me or turmed up to help me in my time of crisis that day to this day. don't know the point of the Crisis and if there is really a Crisis team?.

Linda T.

1/5

This place is a joke given someone else depot sent to have bloods at sandwell returned expecting to be given my next depot and was left waiting 45 minutes in waiting room to be told I couldn't have my depot because bloods not returned. This should not happen it seems my mental health not of importance

Alison C.

5/5

Am receiving great support & care from the staff at quayside House. It has taken a long time from referral, but the support now is great

Mike T.

1/5

After contacting this place today 2nd November 2023 I think they are very Rube ask talk key worker as had no contact 3 2 month they put phone down forget it I won't be phoning back very Rube 1 out 10