VIRGINIA PEREZ
1/5
Before Covid-19, this program was wonderful for our daughters and others as well. After program resumed, it stayed mostly outdoors and ZOOM meetings. Keeping in mind that these are deaf, blind, multiple disabilities, mentally challenged adults that would NOT benefit from ZOOM meetings at all. That offer was presented to us of which we had to decline, since there was no use to our multiply challenged teenagers. They seem to worry more for their aides to have a job and fulfill their needs by calling in the kids last minute as fillers, but forget that the kids need solid structured schedules. Seems that the kids are selected for the aides as to how they can work with them. The easier the better, right? They are not willing to hire more aides to cover the 1 on 1 adult that needs help, so they are tossed to the side. Left months without REACH services due to no staff, but in the meantime the funding is followed through. REACH has become very unprofessional, calling off the kids last minute due to an absence of an aide. ADA should be notified on the way that REACH has been running their program, very unfair to the kids, employees come first here. No reprimand on their staff when needed due to their actions, but yet continue to work and have the children pay for it, retaliation is one method of REACH getting rid of the clients that need just a little bit more help,. Excuse as always is, they can't find more aides, so they rotate them around, leaving the kids out of program for the day. They need to remember that all these kids have different disabilities, which is why REACH is there to help or used to be. REACH protects their employees for unacceptable behaviors and in return, the kids get punished and are given lame excuses to not be at program. Remember, if it weren't for these kids, REACH would not exist.
