Southam Leisure Centre - Southam

Dimitris A.

Decent gym but to book swim lessons for children there is no trial and someone has to commit for at least a month if they want to try.
Bad experience on customer service as well

mark B.

Great place , and good help if needed., alton the pt is always there fir advice and a happy chat making you feel welcome , Georgia is extremely polite and very helpful 😊 great gym and pool

Sarah K.

Reasonably decent gym and nice staff, but the rule about cancelling classes within 4 hours and automatically getting a cancellation fee is ridiculous. There are lots of situations that can arise within 4 hours of a class that mean you can’t attend and you shouldn’t have to be charged for!

I recently cancelled a class BANG ON the 4 hour mark, (cancelled at 14.00 and class was at 18.00) and have still received a cancellation charge. I’m not against the idea per se, but it should be within 1 or 2 hours.

Aidan L.

Fantastic place ,Fantastic players, Fantastic plays. Met this amazing person called Connor at the centre when I was going to go into the gym he came up to me and we had such a lovely chat he’s such a kind soul . This chat really boosted my mental health and the chat we had about weights and life was really good and what his aspirations are. If anyone else interacts with Connor speak to him he’s genuinely such an amazing person.

Cosmina F.

I absolutely love this place. 😍The people who come to the gym to exercise are lovely, the staff is friendly, and the facilities are very good. It’s wonderful to see children swimming, and it is also a safe place, being a family-oriented leisure center. The gym is very clean, and the area is quiet. I’m really happy I found this place, which has become one of my favorite places to visit over the past few weeks.❤️🥰

Phillip

First impressions: Was at reception, rang the bell twice, and nobody came.
Loads of merchandise on display, which I could have walked off with, unchallenged.
Somebody briefly came to the office. I rang the bell again, and still no response.
First impressions....

Lee T.

Really nice centre. Not overly expensive, changing rooms nice and clean, booking simple enough (use the app, not the website) and pool was decent. Gym area looks fairly standard but haven't used yet.

Plenty of parking available. Could do with some secure cycle parking.

A D.

Not much going on and appalling management.

Nobody answers the phone - it's a wonder why they have a number.

Website is difficult to use.

No timetable/schedule available online or printed at reception.

Had to personally go in and ask at reception. There was a lovely young lady, Macey(?) who took it upon herself to write the timetable out for us. There was a queue of people forming, so she dealt with us as quick as she could. Realising she required support, she rang the bell in the hope that someone may come to assist, but sadly, Cole ('assistant manager') was busy on his phone scrolling through his social media posts in the office, whilst pretending to be working on his computer, so he completely ignored Macey's plea for help. We made a point to ask Cole to ensure our thanks to Macey were passed onto her manager.

This gym has such potential, but with bone idle managers like Cole, a lack of exercise classes and activities, and a general poor attitude towards customers, it's a bit of a shame that so much money was spent on its refurbishment. I won't be joining until this changes.

Ps. Hopefully Macey will be either promoted to manager to make it a better place, or she'll find a job elsewhere, where she may be appreciated.