Staples - Lighthouse Point, Florida

Staples, located at Address: 3742 N Federal Hwy, Lighthouse Point, FL 33064, is a well-known office supply store that offers a wide range of products and services for both personal and business needs. With a phone number: 9549421764, you can easily get in touch with them for any inquiries or assistance. Additionally, you can visit their website at Website: stores.staples.com for more information.

One of the standout features of this Staples location is the variety of specialties they offer, which include -. This store is a one-stop-shop for all your office supply needs, making it a convenient option for those who want to save time and effort.

This Staples location also offers several other points of interest, such as curbside pickup, delivery, in-store pickup, in-store shopping, onsite services, same-day delivery, wheelchair accessible parking lot, Wi-Fi, quick visit, batteries, electronics, ink cartridges, checks, credit cards, debit cards, NFC mobile payments, and credit cards. These services make it easy and convenient for customers to shop and get what they need without any hassle.

Staples has received 168 reviews on Google My Business with an average opinion of 3.8/5. This rating indicates that customers are generally satisfied with their experience at this store.

Reviews of Staples

Michel Castonguay

1/5

Very bad manager. Bad service. If you by at this store you buy as is. If you have the problem with the merchandise it's yours problem and no one specialy the manager of the store help you. It's time to him the take is retreat. He does it like is job and it does it like people. The staple store is a good store but this manager make sure with every customer have a bad experience. Beware lighthouse point Fl store.

Sheldon Adderley

5/5

Mr. Russell and Peter have great customer service. They are good representative of Staples . Russell is always very kind and professional. I always go to him when I have documents to print for business. Russell ensures that the color copies come out sharp and the right html format to be printed. Russell is also very skilled with the computer as well. I saw him assist an older couple with printing, which they were not as computer illiterate. I love coming to this plaza and sitting down and doing my work. Peter is amazing customer service. What a great experience dealing with him. Will the manager for this branch are doing an amazing job. Chris and Ericka were very friendly and helpful. Wow, what a great experience I have ever spent. I visited this store location . Liltih was amazing and she is my saviour. Thank you, Lilith for being you!

Anarae Underhill

1/5

The WORST staples experience of my life. Sent an important document for a very important meeting to them the DAY BEFORE to have a training manual printed and bounded. Received brown paper bag with loose papers and no bounding what do ever. The guy didn’t even say anything, not even apologize. He took the cost off but now I look completely unprofessional AND they cause me to be late because of it. I am Livid. If I was not late I would have asked to speak to a manager.

Eva Inez

1/5

Been shopping at this Staples for years now but unfortunately that's going to have to come to an end. Within the past year the customer service has changed drastically. And I believe that stems from the new employees. The last few times I have come to pick up my prints there have been errors. To which, I've let go since it was simple prints and not anything major. However, today was by far the worse customer service I've ever experienced. The employee at prints sat on the phone in the back talking to whom I believe was someone she knew personally pretending as if she was speaking to a customer. After about 2 minutes I signaled to her that I was waiting for assistance to which she looked at me and mouthed what I believe was "you gotta wait." Me being the patient person I am, I waited. Waited for what had to be maybe 6-8 minutes until she finally decided to ask me what I needed. Keep in mind there was no, "How can I help you today?" Or "Sorry for the wait." Because not only did I stand there and wait but she proceeded to walk around and do things as if a customer wasn't right in front of her. I told her I was picking up an order to which she printed. Once received I noticed I was missing the other half of my order. When I called to her for assistance she said in exact words, "What?!" I've worked in customer service before and cannot even fathom how speaking and treating customers like this is even allowed? My former managers and employers would never accept this type of behavior! New employees definitely need to undergo customer service training prior to working on the floor.

GlamBylavyn

1/5

My final attempt to believe this is a good place for your business ,it not! The marketing is there but the service isn't, to print out some liability forms I was charged the "express " fee by the employee because he helped me print out my forms. The store was empty of customers and employees ,only one person and he charged me fee for doing his job . With the customer service there no wonder the store was empty on a saturday, my third time and learned my lesson,never using Staples again.

Andre Huchet

1/5

Nice people. But print services need help. Next day order turned into 4 day order then on day 5 I am standing here in the store for the next couple hours waiting for FedEx to show up with the order that should have been ready yesterday.

D

1/5

I have come here often to have items laminated. I came in today was was charged $2.99 for an express. Eddie informed me that because I walked in and asked for it laminated and did not upload it online I was charged the express fee. No one asked if I wanted to drop it off and come back later or want it now for a fee. I got my kids handprint laminated. That’s not something I can upload. It should have been taken off and they don’t notify the customer. I won’t be back.

Andrew Weinstock

5/5

Visited Staples today to exchange some ink for my printer. I was dismayed to find that the cost of the ink on line, from Staples.com, is about 20% less than buying it in the store. I spoke to the manger about that, and he handed me a line about the cost of running the store is so much higher than just sending me the ink, direct from their warehouse. At some point, I don't expect there will be any reason for anyone to go to a physical store.