Turriff Health Centre - Turriff

Introduction

Nestled in the heart of Turriff, Scotland, the Turriff Health Centre, also known as Turriff Medical Practice, is a vital hub for healthcare services in the area. Operated by NHS Grampian, this medical clinic is committed to providing high-quality, patient-centred care to the residents of Turriff and its surrounding communities. Let's delve into the details of this essential facility, its services, location, unique features, and what patients have to say about their experiences.

Main Services

• Appointment Booking: Turriff Health Centre offers online appointment booking through their patient portal or via telephone. They also provide a 24-hour automated phone service for booking, cancelling, or changing appointments.
• Repeat Prescriptions: Patients can request repeat prescriptions using the online patient portal, by post, or in person at the reception. They also offer a prescription collection service from local pharmacies.
• Non-NHS Services: The clinic provides a range of non-NHS services, such as medical examinations, vaccinations, and travel advice, for which a fee may apply.
• Health & Wellbeing: The practice offers health and wellbeing advice, including information on local services and resources. They also provide health checks and monitoring for chronic conditions like diabetes, asthma, and heart disease.
• Online Services: Patients can access their medical records, order repeat prescriptions, and view their appointment history through the online patient portal.

Location and Access

The Turriff Health Centre is conveniently situated at Balmellie Road, just off the A947, making it easily accessible by car. The nearest postcode for satellite navigation is AB53 4DQ. Several bus services stop nearby, including the Stagecoach Bluebird services 38 and 38A. There is a wheelchair-accessible car park on-site, with additional parking available on nearby streets.

For patients with mobility issues, the clinic has a wheelchair-accessible entrance and toilet facilities. The reception desk is also equipped with a hearing loop system for patients who are hard of hearing.

Featured Characteristics

• NHS Inform: As part of the NHS Grampian network, Turriff Health Centre provides information and resources through NHS Inform, Scotland's national health information service. This helps patients make informed decisions about their health and the health of those they care for.
• Patient Registration: New patients are welcome to register with the practice. They can do so by completing the registration form available on the clinic's website and providing identification.
• Feedback & Concerns: The clinic encourages patient feedback and has a procedure in place for dealing with any concerns or complaints. Patients can provide feedback through the clinic's website or by contacting the practice manager.

Practical Information

The Turriff Health Centre operates from Monday to Friday, with extended opening hours on Tuesday evenings. The reception desk is open from 8:30 AM to 6:00 PM, Monday to Friday. However, the clinic's phone lines are open 24 hours a day for appointment bookings, cancellations, and changes.

The practice uses a team of dedicated healthcare professionals, including GPs, nurses, and healthcare assistants, to provide a comprehensive range of services. They also work closely with other healthcare providers in the area to ensure patients receive the best possible care.

Positive Aspects from Reviews

Patients have praised the Turriff Health Centre for its friendly and helpful staff, who are described as always willing to go the extra mile. The clinic's efficient appointment system has also been commended, with patients reporting that they usually manage to get through for an appointment, even on busy days like Monday mornings. The practice's convenient location and accessible facilities have also been highlighted as positive aspects by patients.

In conclusion, the Turriff Health Centre plays a crucial role in providing accessible and high-quality healthcare services to the residents of Turriff and its surrounding areas. With a wide range of services, convenient location, and a commitment to patient care, this clinic is a testament to the NHS's dedication to improving the health and wellbeing of its patients.

👍 Reviews of Turriff Health Centre

Amy D.

5/5

Always have been a good GP for me, yes Monday mornings can be a mess, but I always eventually get through for an appointment, lovely staff and are helpful! Thank you to the team 🙂

Jill

1/5

How to improve your health centre would be to put on more staff more doctors and to listen better to what the person is saying. Some people are small people with small bones not necessarily need eating disorder clinics particularly if they are fit and healthy with their tread mill and only eat 800 calories people can survive if small people on that. Particularly if they have a fantastic heart beat. My husband thinks this clinic is a good clinic. You need to think outside the box and look at everyone in an indiviual capicity everyone is different. You tend to put them all in one box. Put more telephone staff on and more doctors to give people an appointment.

Nina T.

1/5

I tried for 2 weeks to get an appointment. You can never get through on a morning and if you do they're fully booked. I registered elsewhere and got an appointment straight away. After taking blood test my suspicions were confirmed and I have diabetes.

Your appointment system is a joke and you're messing with peoples lives.

Anubis

1/5

Not very helpful most of the times they will just tell you to take paracetamol. Sadly they just don't care about your health. They just want to quickly dismiss you.

David W.

1/5

Couldn’t care less about your health. If you can get an appointment then think yourself lucky. Every other surgery is fully functioning but this one is stuck in Covid mode. Poor

dan S.

1/5

Can NOT get an appointment here. Call at 08:00 when the line opens and get an automated message saying they are too busy and to try again later. Absolute shambles

Ashley I.

1/5

If I could give less than 1 star I would
I've been trying to get an appointment for over 2 weeks ringing in a morning and the phone will just get put down on you
Ring in the afternoon they'll just tell you to ring in the morning
Useless practice and useless staff

Monika W.

1/5

They are helpless. I’m struggling with my hands for over a year now and every time I ask for help they do nothing. Just saying to take paracetamol😒