West Lancashire Urgent Treatment Centre - Ormskirk

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West Lancashire Urgent Treatment Centre: A Detailed Overview

For individuals residing in the West Lancashire area seeking prompt and accessible healthcare, the West Lancashire Urgent Treatment Centre stands as a valuable resource. This facility is dedicated to providing urgent care services, operating as a crucial component of the wider West Lancashire Community Health NHS Trust. It’s designed to offer immediate attention for a range of non-life-threatening medical concerns, streamlining access to care when a general practitioner appointment isn’t readily available.

Location and Contact Information

The Urgent Treatment Centre is strategically located within the Ormskirk and District General Hospital, situated at Ormskirk and District General Hospital, Wigan Rd, Ormskirk L39 2AZ, United Kingdom. Individuals can easily reach them by phone at 3002470011. The website, westlancscommunityhealth.nhs.uk, provides further details regarding services, opening hours and frequently asked questions.

Specialties and Services

The West Lancashire Urgent Treatment Centre functions as a versatile healthcare hub, encompassing several key specialities. It operates as a general hospital providing comprehensive care, a dedicated urgent care center focused on immediate medical needs, and effectively serves as a walk-in clinic, allowing patients to access services without prior appointment. The centre’s staff are equipped to handle a broad spectrum of conditions, including minor injuries, infections, skin problems, and general health concerns.

Accessibility and Amenities

Recognizing the importance of inclusivity, the centre is designed to be wheelchair accessible, both through its entrance and its parking lot. This commitment to accessibility ensures that individuals with mobility limitations can readily access the services they require. Furthermore, the centre ensures a comfortable environment for all patients.

Patient Feedback & Reputation

The West Lancashire Urgent Treatment Centre maintains a strong presence on Google My Business, boasting 92 reviews. The average patient rating reflects a positive experience, with many users highlighting the efficiency and professionalism of the staff. It’s clear that patient satisfaction is a priority, with many praising the speed of attention and the helpfulness of the medical professionals. The centre consistently demonstrates a commitment to providing a supportive and responsive environment.

Recommended Actions & Final Recommendation

For anyone seeking prompt and reliable urgent care in the West Lancashire area, the West Lancashire Urgent Treatment Centre represents a solid choice. The facility's combination of convenient location, accessible design, and dedicated staff creates a positive experience for patients. To obtain the most up-to-date information regarding services, opening hours, and specific procedures, we strongly encourage visitors to explore the comprehensive resources available on the West Lancashire Community Health NHS Trust website: westlancscommunityhealth.nhs.uk. Contacting them directly through their website is the optimal way to ensure you receive the precise assistance you need.

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👍 Reviews of West Lancashire Urgent Treatment Centre

Edd G.

5/5

Told to go by my GP to walk in centre, was seen within 10 mins for BP check, 20 mins later called by male doctor. I hadn't had my swab results from another hospital so he rang around and got the correct medication for me. He dressed my wound and had prescription sent to my pharmacy as i
live in another town. I can only say from lady on reception to everyone who helped me, thank you so much.

Anna K.

1/5

Went here today as I had blood in my urine and I was quite worried as have had quite a bad virus inc severe sore throat and a massive swollen top lip ? which made me quite concerned I may have been having some type of reaction to the the virus 🦠. I was quite concerned about the bleeding and waited over an hour for triage to be told I’m best going to Skelmersdale as there after waiting an hour would be another 4 hour wait !!!
No Urine samples taken !
I felt like they were trying to get as many as possible to bother other NHS drop in centres and felt quite upset at the way I was dismissed as not being urgent enough !
I have an app with my Gp booked now as they took my concerns seriously as I should not be bleeding at all !
Don’t waste your time and the NHS is finished ! It’s appalling and it’s supposed to fill the gaps where GPs can’t accommodate their patients !!

pat G.

5/5

Fabulous place, seen quickly by lovely staff. Waiting room was spotless. Very happy with service, thank you Ormskirk Urgent Care. You are a huge asset to the local community and are very much appreciated.

Mick A.

1/5

They cannot test blood at an urgent care unit. It is not fit for purpose and they will send you to An A+E department that will help you. Wasted hours travelling here and my partners condition got worse as a result. Litterally made the situation worse.

Susan H.

5/5

Attended on Bank Holiday Monday after an eye injury …. Seen very quickly and all staff lovely… Thanks to Georgia and Alan who treated me
Excellent service
Attended again today October for a chest infection seen very quickly and given antibiotic treatment I need
Thanks to Alan and Monica …

Dave H.

5/5

Brought mum in this morning.
Saw a lovely Dr. who gave her a thorough checking over. Suggested mum went to Southport A & E as wasn't sure if she had suffered a stroke/TIA. Thank you for your care & advice. After various tests at Southport a TIA was diagnosed. Thank you for your excellent advice.
Pat Hesketh

Laura R.

5/5

Went on Easter Saturday as I had started to feel rough on the Thursday before with a very sore throat. Arrived just after opening at 8am with about a dozen people before me, spoke to a lovely receptionist who took all my details then asked me to wait in waiting area. I was triaged within 20 minutes and then called to see the nurse practitioner about 30 minutes later who confirmed tonsillitis and sent a prescription to my local chemist. Excellent service by really caring staff. Never once did they make me feel as though I should not have been there. Very grateful to them for looking after me so quickly.

Andrew H.

5/5

I went into the walk in centre today, really nice staff there, very friendly and very professional. Although they couldn’t help with my situation, the nurses did everything they possibly could for me, put me in the right direction and gave me really good advice.